Who Offers the Best Tech Support for Laptops?

While many of you Tom's Hardware readers are usually savvy enough to troubleshoot problems on your own, even if it's store-bought computer, many consumers out there heavily factor into their purchases in the quality of tech support.

The presence of good tech support is even more important for laptops, which are harder to crack open and troubleshoot – especially if you want to hang on to that warranty. With the back-to-school laptop buying season heating up, it seems like a good time to see what sort of tech support you'll get from each major laptop maker.

Marcus Yam served as Tom's Hardware News Director during 2008-2014. He entered tech media in the late 90s and fondly remembers the days when an overclocked Celeron 300A and Voodoo2 SLI comprised a gaming rig with the ultimate street cred.