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Tom's Hardware's AMA With Cooler Master, In Its Entirety

Power Supply OEMs, Wireless Fans, And Side-Panel Upgrades

Q. I have heard that Cooler Master switched power supply OEMs to some of the higher end manufacturers like Seasonic and Super Flower for its' new line of Silent Pros that are coming later this year, any truth to this rumor?

A. Our V series power supplies use one of the latest 80 plus gold platforms from Seasonic. So yes you are right.

Q. Why don't you make all the fans on the case wireless?

A. This is a great idea; unfortunately it is patented by one of our competitors.

Q. About the HAF XB, are you planning on upgrading the hardware of your X-Dock bays?  I understand that the standard number of expansion slots for an ATX case is 7 but have you considered adding an 8th expansion slot to enable three-way crossfire or SLI without the need to custom-modding the case since the PCIe tends to be on the 7th slot on a motherboard (this carries onto any case with only 7 expansion slots)? Also, have you considered building a case with a built in radiator ceiling with a self-contained loop with an incorporated heatsink and pump?

A. We aren't aware of any issue regarding power regulation in the HAF Xb hard drive dock. In fact we use the similar part in the HAF X and the HAF Xm and had no complaints. We did improve the hotswap part, and changed the latest revision to SATA power connector with some minor improvements to the design.

We didn't design the 8th PCI slot because we had to have a removable motherboard tray. The motherboard tray makes installing the parts possible and easy to use.

Water cooling in a chassis is a good idea, but it always is the concern of shipping and total cost. Some people like the opportunity to source all their own components. The DIY lifestyle is here, but it is changing quickly.

Q. Will the Storm Troopers casing with transparent acrylic side window panel be sold again?

A. Trooper Side Panel with window is currently available at the CM-Store. http://www.cmstore-usa.com/cm-storm-trooper-left-side-windowed-panel/  We are also looking into bringing the windowed side panel version of the Trooper stateside.

Q. I am wondering if you plan to release any other CPU coolers that would be better than the v8 GTS for around the same price? I don't care if it is water or air I'm just looking for a cooler that will cool a 4770k @ 4.5ghz.

A. I mentioned the Eisberg earlier in this thread and I would recommend checking it out. You can upgrade and add components to the closed loop at any time, so if you need to improve your cooling performance you could add another radiator, larger radiator, reservoir etc... Also adding the new JetFlo fans to the rads will make nice performance boost.

Q. I was wondering when you'd be releasing the "CM Trigger Green" with Cherry MX Green switches and if it would be available in Canada at launch?

A. We released Trigger green already in a small quantity and it sound out fast. We will be releasing a new revision Trigger in the near future with Green and the best way to keep on top of those shipments is our Facebook (fb.com/CoolerMasterNA) or reddit page (reddit.com/r/coolermaster).

  • johnvonmacz
    HAF XB 2!
    Reply
  • JJ1217
    Hyper 212X isn't released in America yet? Interesting, its released in australia:

    http://www.mwave.com.au/product/sku-ab48721-cooler_master_hyper_212x_cpu_cooler

    itss been up for quite awhile
    Reply
  • slicedtoad
    I've always considered CM somewhat subpar on the quality scale but I think I need to reassess. I actually have quite a few CM parts and while none of them are super high quality, thinking back to how much I paid, they had excellent value (price to performance/quality). I need to try one of their more premium parts sometime and see how well their value scales.
    Reply
  • JJ1217
    11103784 said:
    I've always considered CM somewhat subpar on the quality scale but I think I need to reassess. I actually have quite a few CM parts and while none of them are super high quality, thinking back to how much I paid, they had excellent value (price to performance/quality). I need to try one of their more premium parts sometime and see how well their value scales.

    Yeah, CM aren't the best in terms of cases tbh. My first item from them, a HAF X, had a side panel that wouldn't even fit back onto it.

    Reply
  • slicedtoad
    11103826 said:
    Yeah, CM aren't the best in terms of cases tbh. My first item from them, a HAF X, had a side panel that wouldn't even fit back onto it.
    I have an old 690 (original version) that I'm actually still using. I've modded the hell out of it but thinking back, I only paid ~$50 for it. The fact that it's supporting 2 watercooled gpus, a watercooled cpu and a triple rad is kind of amazing.
    I would never buy a budget case again (cause modding is a lot of work lol) but I think this case has done quite well. It's still fairly robust despite losing quite a lot of metal to a dremel.

    While you had problems with your haf X, a lot people have been very satisfied with it. I guess they sacrificed some QA for a cheaper price, lol.
    Reply
  • slicedtoad
    Wait, what?
    A. Just a quick tease: You will see Cooler Master products in your North American Apple Stores by the end of this quarter.
    I have no words. I can't think of any CM products that would fit in an apple store...
    Reply
  • KrazyKap
    love the HQ tour! :D
    Reply
  • manofchalk
    11103896 said:
    I have no words. I can't think of any CM products that would fit in an apple store...

    They have a few iPad stands and the like, can already get them on Newegg.
    Reply
  • slomo4sho
    A taller HAF XB to incorporate a 3rd 3.5" bay would be a welcome addition to the lineup. Having compatibility with longer PSUs (above the currently 180mm limit) would also go a long way in supporting 3-way sli/crossfire builds since many of the 1000W+ gold/platinum rated PSUs are larger than 180mm.
    Reply
  • zooted
    "Q. Would you mind telling me which of your products would be best for a 4.5ghz 4770k overclock?

    A. I'd recommend a CM V1000 80 plus gold power supply. You would have <1% voltage regulation, reliable output and extremely low ripple for better overclocks"

    Definitely need a 1000w power supply to o/c a 4770k.
    Reply