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Rate Your Internet Service Providers (ISPs)

ISP Ratings: You Be The Judge

Whether your ISP is a match made in heaven or a vicious ball-and-chain you can't seem to get away from, Tom's Hardware wants your input. In the survey below, we are asking readers to tell us what you think about the internet service providers in the United States that you have used. We also want to know what considerations are most important to you when choosing a potential provider. Specifically, we would like you to rate the ISPs that you have had direct experience with as a customer and tell us what you like and dislike about them when it comes to reliability, price, performance and customer support. Please fill out the survey separately for each ISP that you would like to rate.

To complement the reader feedback we receive, we will be taking a closer look at several home user plans offered by the major players in the industry. Our plan is to analyze your ratings along with other statistics and data and share our findings with the Tom's Hardware community. We are going to follow up with an assessment of the leading ISPs and depending on the volume and quality of written feedback, we may even use your commentary in our upcoming ISP articles.

We ran a similar survey earlier this year on VPN services. Take a look to see how we used the reader input we received and to get an idea of what level of details we are looking for.

As you can see, we aren't looking for full-fledged reviews, just 1 to 5 star ratings on some of the most important factors and short comments on what you like and dislike about the services. Most importantly, please only rate the ISPs with which you've had direct experience.

We also realize that the list provided in the survey only represents a handful of ISPs available in U.S., so feel free to add the ISP you'd like to review in the "Other" box. Thank you in advance for helping out. You're not just helping us, but inevitably also other Tom's readers.

Derek Forrest is an Associate Contributing writer for Tom's Hardware. Follow him on Twitter.

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  • Kewlx25
    I hope my ISP upgrades speeds again soon. I keep hearing about all of these 1Gb and 10Gb networks around the USA. 100Mb is getting old.
    Reply
  • freeskier93
    NextLight/City of Longmont gigabit fiber here, $50 a month for charter members, what isn't there to like?
    Reply
  • Gam3r01
    500KBps here from Ponderosa, whats to like?
    XD
    Reply
  • Doug_1
    I just want Google Fiber. Everything else can bite it at this point.
    Reply
  • hatib
    we paying 2200 Pakistani Rupees including tax and other things which is $22 in usd for 4 megabit per second and up speed 2 megabit per second a month and now in pakistani ptcl have started 100 megabit per secoend which is for 28000 pkr without taxs which is $280
    Reply
  • whiteruski
    I like how Pakistan has better ISPs that the USA... :)
    Reply
  • GoZFast
    If you want cheap 1-10Gbps internet...go to Japan lol They had 1Gbps for ~20$US years ago, way before we even hear about it here.
    Reply
  • GoZFast
    That's 1Gbps both ways, up and down. In Canada, we can't have over 30Mbps upload without business optic fiber priced unreasonably.
    Reply
  • hatib
    Do you think Pakistan has better isp because you can get google fibre for $60 and there is only one isp in whole pakistan yeah there are isps available but there are very limited like 1mbps down speed and they only cover like about max 20 streets
    Reply
  • beetlejuicegr
    yeah here in Greece due to the economic crisis we are really slow on the vdsl front, struggling here with 7mbps synced out of a 24mbps payed ...
    Reply