ISP Ratings: You Be The Judge
Whether your ISP is a match made in heaven or a vicious ball-and-chain you can't seem to get away from, Tom's Hardware wants your input. In the survey below, we are asking readers to tell us what you think about the internet service providers in the United States that you have used. We also want to know what considerations are most important to you when choosing a potential provider. Specifically, we would like you to rate the ISPs that you have had direct experience with as a customer and tell us what you like and dislike about them when it comes to reliability, price, performance and customer support. Please fill out the survey separately for each ISP that you would like to rate.
To complement the reader feedback we receive, we will be taking a closer look at several home user plans offered by the major players in the industry. Our plan is to analyze your ratings along with other statistics and data and share our findings with the Tom's Hardware community. We are going to follow up with an assessment of the leading ISPs and depending on the volume and quality of written feedback, we may even use your commentary in our upcoming ISP articles.
We ran a similar survey earlier this year on VPN services. Take a look to see how we used the reader input we received and to get an idea of what level of details we are looking for.
As you can see, we aren't looking for full-fledged reviews, just 1 to 5 star ratings on some of the most important factors and short comments on what you like and dislike about the services. Most importantly, please only rate the ISPs with which you've had direct experience.
We also realize that the list provided in the survey only represents a handful of ISPs available in U.S., so feel free to add the ISP you'd like to review in the "Other" box. Thank you in advance for helping out. You're not just helping us, but inevitably also other Tom's readers.
Derek Forrest is an Associate Contributing writer for Tom's Hardware. Follow him on Twitter.
