God of War Ragnarok PC port suffers review bombing on Steam due to PlayStation Network account requirement
It's like the Helldivers 2 incident, but for a single-player game, there's no excuse.
Earlier this week, God of War Ragnarok made its way to Steam a year and ten months after its initial PlayStation 4 and PlayStation 5 console releases. Unfortunately for many users, it has launched with a PlayStation Network account requirement despite being a single-player game.
Mandatory check-in also means users can't launch the game while offline. It's a little surprising that the game is seeing a high concentration of negative reviews on its Steam page— particularly in the aftermath of the Helldivers 2 incident, where Sony actually reversed course.
Granted, Helldivers 2 is a different case for two reasons. The primary reason is that Helldivers 2 launched without PSN linking requirements, so adding it after the fact would ruin the game for many legitimate customers, including those in areas where PSN is unavailable. The second reason is that Helldivers 2 is, of course, a multiplayer game, so some sort of online requirement did make a kind of sense...but Ragnarok has no such online multiplayer functionality, which makes its inability to launch into the full game offline extra frustrating, especially for Steam Deck and other PC handheld users.
In a way, this review bombing for God of War Ragnarok is a shame— because, by most accounts, the actual game is quite good. Additionally, the PC port seems to be quite well-optimized and feature-complete, which we've come to expect from these PlayStation PC ports, but it is always lovely to see from a game developed for the console first. However, the shame here isn't on those reviewers— it's on Sony for forcing a completely unnecessary, arbitrary PSN requirement on a single-player game that doesn't need it. As always, measures like this (likely for DRM's sake since there is almost no other conceivable reason for this requirement) only penalize customers for purchasing games.
With any luck for these gamers, Sony will reverse course as it did with Helldivers 2. If Sony really is "still learning what is best for PC players," as it claimed back then, it should start paying closer attention and not force PlayStation Network logins into games where there is no reason for it to be needed.
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Christopher Harper has been a successful freelance tech writer specializing in PC hardware and gaming since 2015, and ghostwrote for various B2B clients in High School before that. Outside of work, Christopher is best known to friends and rivals as an active competitive player in various eSports (particularly fighting games and arena shooters) and a purveyor of music ranging from Jimi Hendrix to Killer Mike to the Sonic Adventure 2 soundtrack.
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koseke3410 I am sorry but how's that a "review bombing"? It's perception like this that downplays the problem.Reply
It is a genuine feedback from customers who PURCHASED the game and want to play it (or attempt to).
The game people buy is a sum of all its parts, not just story & graphics.
The "packaging" (ie. publisher's crap) is unavoidable part of the purchase and negative feedback about it is as valid as "bad graphics", or "poor story" etc
Having to jump through extra hoops to play the game is unacceptable and unjustifiable in this case (single player game).
If you think it's not that bad, think of some edge cases where you need to provide scan of you ID/Passport to play the game if Sony account registration fails!!!
in a similar manner, if you book a dinner in a specific restaurant but on arrival they tell you that you actually have to go to another restaurant across the town, not the one you book with, then you sit down to order but they say they need to scan your ID/Passport before you can actually start eating ... would you rate the restaurant positive? No matter how great the food was, I wouldn't. -
Konomi People complain about it, yet still buy the game even though it says an account is required. Nothing new there. Have they tried not buying the game? Sony can ignore reviews, but can't ignore lack of sales.Reply -
TheBeastInside Actually, no sales usually convinces execs to not do ports and justify that with numbers.Reply
So buying and providing feedback is the only way to be heard in this case.
If they weren't another bunch of standard greedy corps, they would've considered that this is an annoyance to users.
It feels like many companies don't care much these days about what buyers want (or defnitely dont want), try to be pushy up front and apologize later or bring the more user friendly decision to the product. -
canadianvice It is well then. This use of third party crap has to end. I'll admit, a login is the lesser sin, but it reeks of the "please install my store for one game you bought elsewhere" cancer that I wish so much would be attacked with the same enthusiasm the real condition is.Reply
They'll never do it, but I genuinely wish valve would make it a policy, and by extension other stores, that no game sold on the platform was allowed to require installation of an independent storefront.
Anyway, more aligned with the article, I genuinely hope that Sony learns by the endless vindictiveness of jilted PC players, and these anti-consumer trends begin reversing.
Let the peasants lick the boot. -
ivan_vy "Requires 3rd-Party Account: PlayStation Network (Supports Linking to Steam Account)" still people buy the game and complain it needs a 3rd party account. Have they tried Not to buy the game?Reply -
thestryker While I don't care about them requiring an account I don't understand why this isn't similar to Ghosts of Tsushima where it was optional. I'm assuming it's part of their push to sync achievements and all that sort of nonsense. They can pull performance metrics and all that without an account and many games do that already.Reply
I've noticed as time goes on the gaming crowd has gotten extra tribal despite the actual damage having been done decades ago when Valve started walling things behind Steam. -
Sluggotg I bought Half Life 2 on release day. It was not a fun experience installing. It took hours and I had to Join their new "Steam" thing and had to be logged into Steam to play the Single Player Game. They publicly said you would not have to be logged in to play. That was not true. I spent 3 months working with Valve to try to play it without being actively logged into Steam. Their last suggestion was to remove my Network card when playing HL2.Reply
Eventually I could play even if the internet was down that day. Yes I still have my Steam Account, (I prefer GOG), it is a good service. but No where on the game packaging does it say, "Must Join Steam and Must be Logged in, to Play this Single Player Game".
So, yep, I do not like single player games that require Log in or stay logged in for DRM. If they only require a Log in check every once in a while, that is fine. -
TheyCallMeContra
I mean, I'm clearly taking the side of the reviewers here. "review bombing" is just the accepted terminology at this point, regardless of validitykoseke3410 said:I am sorry but how's that a "review bombing"? It's perception like this that downplays the problem.
It is a genuine feedback from customers who PURCHASED the game and want to play it (or attempt to).
The game people buy is a sum of all its parts, not just story & graphics.
The "packaging" (ie. publisher's crap) is unavoidable part of the purchase and negative feedback about it is as valid as "bad graphics", or "poor story" etc
Having to jump through extra hoops to play the game is unacceptable and unjustifiable in this case (single player game).
If you think it's not that bad, think of some edge cases where you need to provide scan of you ID/Passport to play the game if Sony account registration fails!!!
in a similar manner, if you book a dinner in a specific restaurant but on arrival they tell you that you actually have to go to another restaurant across the town, not the one you book with, then you sit down to order but they say they need to scan your ID/Passport before you can actually start eating ... would you rate the restaurant positive? No matter how great the food was, I wouldn't. -
TheyCallMeContra
Tsushima has an online multiplayer modethestryker said:While I don't care about them requiring an account I don't understand why this isn't similar to Ghosts of Tsushima where it was optional. I'm assuming it's part of their push to sync achievements and all that sort of nonsense. They can pull performance metrics and all that without an account and many games do that already.
I've noticed as time goes on the gaming crowd has gotten extra tribal despite the actual damage having been done decades ago when Valve started walling things behind Steam. -
thestryker
How is this relevant at all?TheyCallMeContra said:Tsushima has an online multiplayer mode
It has shared achievements which only works if you're logged in which is what I was referring to.