Not-So-Solid State: SSD Makers Swap Parts Without Telling Us

Adata XPG SX8200 Pro
(Image credit: Tom's Hardware)

Would you like to know exactly what the SSD you’re buying is capable of when you purchase it at retail? Unfortunately that’s becoming more difficult because some SSD manufacturers are now changing not only the NAND flash but also the SSD controller after the original products have been released and reviewed, but they aren’t disclosing that practice to customers. We’ve dug into the matter and tested three different versions of one SSD and found big differences in performance, but the SSDs all come with the same product name, number, and sticker on the drive.  

As our testing shows, the changes have a big impact on performance. Among other declines, one altered Adata SSD suffered from a 41% reduction in file copy performance and a 500 MBps decline in light workloads after the changes. In fact, one revision can’t even deliver on the rated 3,500/3,000 MBps specification, not to mention the rated 4K random performance, like the other revisions. 

Latest Videos FromTom's Hardware
Sean Webster
Storage Reviewer

Sean is a Contributing Editor at Tom’s Hardware US, covering storage hardware.

  • Thomas Wells
    I was wondering about this because the reddit forums listed the Adata change right before black Friday and it absolutely had an impact on how many people bought their product. I was one that decided this is not acceptable and that particular thread has several thousand views and many, many comments about staying away from these SSDs for that reason.
    Reply
  • husker
    "...the drive uses an SMI controller (not which one) and that it can get up to 3,500 / 3,000 MBps sequential reads and writes with up to 390K / 380K IOPS. "

    The words "up to" should not be allowed in any advertising or specs because it is meaningless at best and deceptive at worst. For example if you thumb up my comment I will pay you up to one million U.S. dollars. That leaves me the option of paying you anything from 0 to a million. The only only thing I've guaranteed is that I won't exceed a million.
    Reply
  • mac_angel
    I really hope someone puts together a class action suit against these companies. It seems that all storage companies are messing around and swapping parts. Seagate, Western Digital, now SSD drives, too. I don't see how this doesn't fall into the whole "bait and switch" scheme. Release a product, send them out for reviews, gain popularity, they start swapping out parts for cheaper models. Sadly, this isn't even in just the tech industry, but can be seen absolutely everywhere.
    Reply
  • Phaaze88
    Wow, it's the WD Red thing all over again.

    They'll apologize, people will just take it as it is, and nothing will change... this is sick.
    Reply
  • King_V
    I'm wondering, for SSDs (at least now), and possibly other products, when a change is made for the worse while trying to hide it by keeping the same SKU, if we should keep a sort of blacklist of brands/models, so we know what to avoid.

    That said, if particular brands make a habit of this with multiple models, then I'd probably avoid buying even their known good models. If I am going to punish bad behavior, I want to mean it.
    Reply
  • NightHawkRMX
    Many companies do this. This is another reason why I will not buy Adata. They have like 4000 models that are all the same dramless garbage and then they do this and make it worse.
    Reply
  • USAFRet
    King_V said:
    I'm wondering, for SSDs (at least now), and possibly other products, when a change is made for the worse while trying to hide it by keeping the same SKU, if we should keep a sort of blacklist of brands/models, so we know what to avoid.

    That said, if particular brands make a habit of this with multiple models, then I'd probably avoid buying even their known good models. If I am going to punish bad behavior, I want to mean it.
    SSD - Kingston and ADATA are on my DoNotBuy list. No matter which model.
    Reply
  • NightHawkRMX
    USAFRet said:
    SSD - Kingston and ADATA are on my DoNotBuy list. No matter which model.
    Same. I will buy ram from both of these companies, however.
    Reply
  • Phaaze88
    King_V said:
    I'm wondering, for SSDs (at least now), and possibly other products, when a change is made for the worse while trying to hide it by keeping the same SKU, if we should keep a sort of blacklist of brands/models, so we know what to avoid.

    That said, if particular brands make a habit of this with multiple models, then I'd probably avoid buying even their known good models. If I am going to punish bad behavior, I want to mean it.
    Just like Enermax is banned on the cpu hybrid cooler front.
    And EVGA banned on the psu end - I'm sorry, but they have way too many models, to the point I believe they purposefully did it to confuse the market and discourage reviews.
    Reply
  • jpe1701
    This has me wondering about my hp ex950. I bought it way after it released and all the good reviews had been up for a long time and it was on sale. It has never been as fast as I saw in reviews and from looking online there are a bunch of others with the same problem. And hp doesn't handle the support for the ex950 in north america so it's a third party distributor you talk to.
    Reply