Newegg Launches Premier Service Similar to Amazon Prime

On Wednesday, popular electronics e-tailer Newegg launched its Newegg Premier customer-benefit program. Like Amazon Prime, the company will provide free shipping on qualified products in exchange for a yearly subscription, only without the video streaming content. This solution is also cheaper than Amazon, costing $49.99 per year, whereas Amazon charges $79 per year.

According to Newegg, membership benefits include free expedited shipping for three days or less, discounted rates on 2-day and next-day shipping, and special alerts to give members early notice of upcoming sales. The new subscription service also enables free returns with complimentary shipping and no restocking fees, exclusive deals, and a dedicated customer service telephone number.

Members will also have a custom shopping experience thanks to exclusive backgrounds and information panels.

"Newegg's customer base has grown to more than 25 million registered users. Newegg Premier's white-glove treatment offers substantial value not only to frequent customers, but also to any customer who desires a personalized, streamlined shopping experience," reads the company's press release.

Newegg customers who sign up for the Premier subscription plan by February 18 will receive a free 30 day trial.

To see if an item qualifies for Premier, simply click on the device listing and look for the button sitting next to the price. As an example, Lenovo's IdeaPad Y510P laptop qualifies for free shipping via the membership, otherwise shipping can cost between $10 and $39 USD without the membership.

How about the Seagate Barracuda 1 TB hard drive selling for $60? Shipping alone could cost between $4 and $24 USD, depending on how fast you need this drive. Thus, if you purchase more than one item on Newegg per year, the Premier membership could save you loads of money.

"We always seek ways to improve the customer experience and implementing a benefit program is the latest example of how we're making it easier and more rewarding to shop at Newegg.com," said Soren Mills, Chief Marketing Officer of Newegg North America.

To sign up for Newegg Premier, head here. Does this membership sound like a good deal to you? Or is this just a gimmick to drive sales?

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mamasan2000 4 years ago

Whats next? Paying subscription for going to the toilet? "You can now follow your [removed]!"

Watch the language. - G
SinisterSalad 4 years ago

I've been using ShopRunner for a few years now. It's a bit more than Egg's fee, but it's free 2-Day on most items, free return shipping and can be used on multiple participating companies. A better deal IMO. Now, if Newegg ends up dropping from ShopRunner, I'm not going to be very happy with them.
vir_cotto 4 years ago

I buy so much crap at newegg I'm gunna try it out and see how it is!
bombebomb 4 years ago

Most of my items arrive in two days via ground from newegg anyway.... I hope they don't start slowing down their normal operations..... on the other side, I have had shoprunner for YEARS and never paid a dime for it. I suspect that will continue through 2015 when my "trial" runs out.
Achoo22 4 years ago

Newegg's shipping has been awful since they moved from FedEx to UPS - not because UPS is necessarily superior, but rather because they negotiated the cheapest possible service. Even with the premium shipping plan, the service will lag far behind Amazon's amazing shipping and service. Unless Newegg can manage much better prices than Amazon (which they haven't been able to do for a very long time), they're not going to get any of my business.
TriBeard 4 years ago

Or you could just buy most of what they have on amazon for the same price or less, and in my experience, better customer service if something goes wrong. Newegg isn't bad, and I still shop there from time to time, but I prefer to buy from Microcenter when I can, and amazon when I can't.
philly27 4 years ago

Most of the membership benefits are things Newegg already does, thats kind of why they are so great.
hotroderx 4 years ago

As a amazon prime customer I am really curious about this and might make the switch. I loved Amazon prime but lately there shipping has been slow. Also one of the shipping providers (lasership) has been nothing but trouble for me.They have added so many items to the add-on program where you have to spend at least 25 dollars to order certain item's. Also there was a talk of a price hike to Amazon prime in the near future raising it 20-40 dollars. I think Newegg might be on to something I do agree newegg's customer service isn't as good as Amazons but at the same time. The only thing amazon does when you call there CS is give you a credit on the account which is kinda nice but I have had to personally contact them 4 times this month for different issues which is really annoying. I would be a much happier if I didn't need to contact them at all.
ewok93 4 years ago

I live 20 miles away from their facility and get overnight shipping most of the time even with the cheapest/free shipping. Might go for it anyway because I order so much, though, could just pay once for shipping in the future.
Au_equus 4 years ago

Haven't shopped any big ticket items from newegg lately. However, the aspect of computer parts retail that newegg does better than amazon is technical specs. For example, its much easier to compare clock speeds on several brands of the same GPU on newegg than amazon. Nowadays, I go to newegg to shop and amazon to buy.Now, if amazon can buy newegg...
SinisterSalad 4 years ago

Quote:

Most of my items arrive in two days via ground from newegg anyway.... I hope they don't start slowing down their normal operations..... on the other side, I have had shoprunner for YEARS and never paid a dime for it. I suspect that will continue through 2015 when my "trial" runs out.
I don't recall ever being charged for mine, either.
doomtomb 4 years ago

It's sad, I used to be a frequent Newegg customer but with Amazon and ebay really upping their selection, it's hard to justify.
rajangel 4 years ago

@achoo22- I've had similar experiences with Newegg shipping, but I don't think it's completely the shipping companies fault. Newegg has shipped expensive ram in plastic bags (literally, with no bubble wrap, nothing, just plain anti-static bags with a postage tag). I used to love Newegg, but in the last few years they have really gone downhill. They used to have stellar prices, but now I always finding the same products elsewhere. Plus, they always arrive in better condition. Frankly, I've never had an order from Newegg correctly shipped (wrong items sometimes), or arrive without damaged items.Once, I ordered a laptop that arrived with no hard drive (just a gaping hole), and they tried to charge a 20% restocking fee. Thank goodness for intervention by VISA.
tolham 4 years ago

this sounds good, but amazon usually beats newegg's prices and has a bigger selection, and of course free shipping for orders over $35 anyway.
thechief73 4 years ago

Like Mr. Bomb said, my Newegg items arrive in three business days anyhow from across the country with the current free shipping they offer and I have never had to pay to return defective hardware. If this is going to go away and now be reserved for the "premium" folks they are going to loose a customer to Amazon sorry to say."rajangel - I used to love Newegg, but in the last few years they have really gone downhill. They used to have stellar prices, but now I always finding the same products elsewhere. " <- THISPast couple years Newegg has not had the great deals they used to be known and gained fame for.
eklipz330 4 years ago

I haven't been too happy with newegg lately; combine lackluster pricing with jacking up r9 290 prices(no, they didn't have to do it), it's clear they aren't really interested in creating a memorable experience anymore.
jimmysmitty 4 years ago

Quote:

I haven't been too happy with newegg lately; combine lackluster pricing with jacking up r9 290 prices(no, they didn't have to do it), it's clear they aren't really interested in creating a memorable experience anymore.
Everyone jacked up the R9 290 price. it is probably because of distributors. A local shop here doesn't even carry them since they wont be able to sell them.It's not just Newegg, even on Amazon a Asus DCUII 290X is $699.
Nada190 4 years ago

I'll stick with Amazon Prime, Newegg doesn't sell everything I might want but any hardware purchases still Newegg.
knightmike 4 years ago

The reason Newegg has gone downhill in the last few years is because they went public.
Wayne77 4 years ago

Seems they are now going to charge the long faithful customers for their years of business. I have always chosen Newegg over Amazon because of freee shipping on a lot of items and no taxes. Have lately had problems with Newegg's third party business partners false advertising and bait/switch tactics. When I try to post reviews about, it doesn't get publicized. If I have to pay for being a ten year long customer, I may just go back to Amazon since I would get more for the money.

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