OnePlus One Review

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The OnePlus One: “Patience you must have”

A flagship phone is the culmination of superior technology, design, performance, and user experience. Creating one is no small feat considering the complexity of today’s smartphones and requires a significant hardware and software engineering effort. For a relatively small startup like OnePlus to even attempt creating a flagship device straightaway is remarkable, to undercut the price of flagships from juggernauts like Apple, LG, and Samsung by half seems nearly impossible. But like master Yoda says, “size matters not.” So, did OnePlus really create a “flagship killer”?

The OnePlus One meets the flagship requirement for hardware. It has a nice looking 5.5-inch (401 PPI) HD display, a speedy Snapdragon 801 SoC, 3 GB of RAM, 13 MP camera, 802.11ac Wi-Fi, Bluetooth 4, NFC, Cat. 4 LTE, and a large 3100 mAh battery. Missing are microSD card support and a removable battery. Also absent are wireless charging and IP67 certification for dust and water resistance, features not yet standard across all flagship phones.

Build quality is excellent and it feels quite solid with minimal flex, thanks to the internal magnesium frame. No, it doesn’t have an all aluminum shell, or even a metal ring around its perimeter, but there’s still room for plastic amongst the smartphone elite. It’s lighter, and in some ways more durable, than aluminum, and if designed properly, won’t diminish a phone’s quality or desirability. Kudos to OnePlus for attaining such a high standard with its first device.

The One is a nice enough looking phone, but I feel it doesn’t match the appearance of other premium devices. There’s just nothing about it that makes it stand out. A plastic chrome ring around the bezel isn’t enough. While I don't think its appearance will turn many heads, at least it doesn’t look cheap. Of course looks are subjective, and this is just my opinion. Another one of our team members really likes its subdued appearance. If you feel strongly one way or the other, let us know by posting a comment below.

Based on the rather poor performance by other smartphones at this price point, we didn’t have high expectations for the One’s camera despite its good hardware specs. However, we were pleasantly surprised to find that the One has one of the better smartphone cameras currently available. The One’s camera app offers an array of features and control not found in many other devices and image quality is generally quite good.

The One’s camera isn’t perfect though. For starters, it doesn’t have OIS or phase detection autofocus like the latest flagship phones from Apple and Samsung. The One also struggles more than some other phones with image noise in low light conditions. HD video quality is good, but its slow-motion and time-lapse video modes leave much to be desired.

OnePlus’ decision to use CyanogenMod 11s, and to ship the One unlocked, should make it an instant hit with Android enthusiasts. With a vast array of themes and options to tweak, there’s plenty of opportunity to personalize the interface. CyanogenMod also manages to add some useful features without the bloatware associated with many OEM builds. Privacy Guard gives you control over each apps’ permissions, something sorely lacking in stock Android. CyanogenMod’s Profiles automate the management of phone settings by sensing its environment and adjusting preferences to predefined selections. Another useful feature added by OnePlus is the ability to use lock screen gestures, like double-tapping the screen to wake the device and drawing a circle to immediately open the camera. All of CyanogenMod’s features and options, along with access to the Play Store and all of Google’s apps, make it a solid OS choice for the OnePlus One.

For the One, the problem isn’t the hardware or software, but where the software meets the hardware. Our benchmark testing shows the One performing on par with other flagship phones running the Snapdragon 801 SoC for single-threaded CPU tasks. It’s even slightly ahead of the curve in memory bandwidth and GPU performance. However, multithreaded CPU performance suffers when running the latest firmware. There's also been a reduction in battery life with some of the newer firmware releases, negating the benefit of its larger battery. Fortunately, the latest software release seems to have restored most of its battery performance.

The One we’ve been using for the past several months has also been plagued by random reboots and frequent crashes from the camera app, again highlighting communication issues between the hardware and software. While a serious issue initially, OnePlus has made steady improvements to the One’s stability, however, it’s still not fully stable.

A larger issue has been touchscreen performance, with frequent complaints about the screen being slow to respond, swipe gestures being misinterpreted as taps, and it being unable to recognize multi-touch gestures. While we didn’t experience all of these issues on our devices, we did encounter some difficulty trying to use gestures on the lock screen.

OnePlus has officially recognized these touchscreen issues. The culprit appears to be related to the Synaptics digitizer, which translates the change in capacitance due to the touch of a finger into actual screen coordinates. A firmware fix from Synaptics was incorporated on Sep. 10 and released in the XNPH38R build, which seemed to help but didn’t completely resolve the issue. Another firmware fix was added on Oct. 30 and released in the XNPH44S build, and initial reports seem positive. Hopefully, this frustrating issue has been eradicated.

These user experience issues mar what could otherwise be considered a flagship phone. If you’re thinking about getting the OnePlus One, consider winning the OnePlus lottery an invite to its beta party rather than smartphone nirvana. But if you enjoy tinkering with your phone, and exercise patience, the One can still be a great deal.

With great hardware and build quality, good performance, and flexible software at a bargain price, the force is definitely strong with this One. But this padawan needs to complete its training before it can claim its “flagship killer” status.

     >> See the Reader Ratings and Advice for the OnePlus One

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  • MrEssesse
    You forgot to mention how the iphone 6 plus costs 299 $ with a 2 year contract, unlocked its around 700 $.
  • Mike Coberly
    So the device itself supports the CDMA bands, but is not compatible with one of the major CDMA carriers here in the US? What a shame. :( This could easily replace my now aging Galaxy Note 3.
  • kamhagh
    wow cyanogen improved a lot since 2005 ! :D im gonna try it again on my nexus 4 :D
  • kamhagh
    i meant 2010 :|
  • Memory Ever
    Summary is all kind of noise voice out because it's a China phone.
    If this is a phone from Apple, people will only ask when they can buy it. They don't real care about of the specification.

    This is the different.
  • house70
    Got one for my wife, she loves it, esp. that she doesn't have to keep an eye on the battery icon anymore. This thing will run forever... Getting another one for myself.
    For about USD 350 you can't really do any better. They could sell it for 550-600, but they won't.
    CM12 (Lollipop- based) is around the corner.

    Only thing they botched really big was the sales; this phone had a huge potential to when first launched, but making it almost impossible to buy doesn't help.
  • uplink-svk
    As owner of three 1+1 phones I'm heavily dissapointed with this phone. I really loved the Crysis Music trailer, and there I decided to go for this phone.

    Things that really dissapointed me are:

    - display is yellowish, at least was on all three pieces I owned
    - it's made out of cheap plastics, I don't care it feels "great", I wanted metalic phone, like they said it's gonna be in the beginning
    - one of the pieces was doing purplish photos
    - it's way too big
    - CM is fine, but still misses some of the basic features offered by 3rd party GUi from Samsung/HTC, which are in my eyes normal - RMAing the 1+1 is a hell, You need to send it back, wait and stuff, thank You, but no

    In general I bought the first one for 290 euro, second one for 250 euro, and third one for 390 euro, which are pretty good prices in my country for these phones, and all were a disaster :\
  • rexter
    This is what Nexus 6 should have been - price-wise. Watch out Google here's OnePlus. Too bad, you'll need an invitation to get one, why not invite me instead if I give them my e-mail; this just show that the company don't have much stocks to share to every, I suppose? and that pink wall paper reminds me of Ubuntu. I like the black one if I can get my hands on one... or two.
  • Karksken
    Can you use this one as phone too or is it just a tablet(review). Smartguys please give us on smartPHONES also the real info as Phone quality, connection quality, e.a. info when you get the out of memory error when there is still a lot of mem available and you SIM is disconnected. How does the apps interact with the phone part.
  • D A
    The invites are easy to get with a little patience. I just bought three of them in the last tow weeks. All my invites I got where from google + where previous buyers are giving out the invites hourly. Jut go onto Google plus and do a search for "Oneplus Invite", then click "MOST RECENT". be patient and keep refreshing and be ready to respond to a post where someone is offering an invite... respond with your email address that you would like one. I did this for all three of my invites, there was only one person that did not send me the invite. I was able to get all the invites within an hour.