Microsoft 'Investigating' Black Screen of Death

Next news
2:10 PM - December 1, 2009 by Marcus Yam

A new sort of BSOD.

Last month, a particularly touchy change that Microsoft made in its latest Windows patches could cause a "Black Screen of Death."

Apparently, patches that affect Windows 7, Vista and XP made changes to the Access Control List that have caused installed applications to cough up the Black Screen of Death.

Security firm Prevx actually reported the problem here in this blog, and even released a free patch of its own to help take care of it. Of course, the Prevx fix isn't the official one so understandably many users are looking to Microsoft for the real deal. Sadly, it seems that Redmond is still working on it.

"Microsoft is investigating reports that its latest release of security updates is resulting in system issues for some customers," a company representative said via email to TechFlash. "Once we complete our investigation, we will provide detailed guidance on how to prevent or address these issues."

Stay tuned for word on Microsoft's resolution.

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Source : Tom's Hardware US

Talkback
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boxbabax 12/01/2009 7:29 PM
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Crap, more ammunition for the Apple sheep! hopefully this is resolved quickly and efficiently, Windows 7 is doing so well too.

touchdowntexas13 12/01/2009 7:37 PM
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been running Windows 7 for almost a year now. i haven't encountered a BlackSOD or anything like it yet (fingers crossed)

amnotanoobie 12/01/2009 7:38 PM
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The good thing with Microsoft is that they acknowledge and always try to resolve any problem with Windows. Also, some may say that Microsoft is too slow, but this is the price of having a majority share of the OS market and taking into account the multitude of hardware and software configurations.

They made a mistake the first time around, it would be a shame to do two mistakes in a row.

icepick314 12/01/2009 7:39 PM
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well...people ARE tired of BLUE-SOD...

rooket 12/01/2009 7:40 PM
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warmon6 12/01/2009 7:58 PM
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icepick314 :
well...people ARE tired of BLUE-SOD...


:lol:

h0llow 12/01/2009 8:03 PM
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wow.. that's funny. i had a client that had the black screen of death and I couldn't figure out what the computer was doing. It would show the Windows XP logo with the blue progress bar then turn black. Then it would cease to work from there.. Then I had to ghost it back just like I formatted it..

misterk_66 12/01/2009 8:03 PM
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I can attest to this error. My system borked after installing that update, so I had to restore my system drive. Oddly, the error didn't reappear the next go around. I have never had that with a Windows update before, so I thought it might have had some other cause which I couldn't determine from my logs. I guess I wasn't crazy after all! (well...maybe a little crazy...)

Boxa786 12/01/2009 8:12 PM
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bourgeoisdude 12/01/2009 8:12 PM
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Microsoft has already denied the updates were to blame: http://www.betanews.com/article/Mi [...] 1259688849

omnimodis78 12/01/2009 8:24 PM
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boxbabax :
Crap, more ammunition for the Apple sheep! hopefully this is resolved quickly and efficiently, Windows 7 is doing so well too.


How is this ammo for the "apple sheep"? This apple bashing and windows bashing is so Vista-era it's not even relevant anymore. I use Windows7 not because I refuse to use Apple's alternative, but because Windows is what I am comfortable with. Seriously, this bashing of preferences is getting as annoying as that "but can it play crysis" crap. Get over it!

JohnnyLucky 12/01/2009 8:24 PM
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Have not experienced any problems - yet!!! LOL

techguy378 12/01/2009 8:44 PM
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Microsoft has already concluded their investigation. The latest security updates do not cause the black screen of death. If this is happening to you then you've got much bigger problems.

Parsifal57 12/01/2009 8:57 PM
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And here we are again reporting on 'Blog' entries, do you actually research these things or just assume that because a relatively unknown 'Security Firm' has said so that it is so?

For the record i have all the latest patches on my Win 7 install and have not seen one 'Black Screen Of Death'

sunflier 12/01/2009 9:04 PM
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[citation][nom]boxbabax[/nom]Crap, more ammunition for the Apple sheep![citation]
Let's not for get the recently patched Apple Snow Leopard for deleting Guest account data. Apple OS's are not immune to patching failures.

doc70 12/01/2009 9:11 PM
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bourgeoisdude :
Microsoft has already denied the updates were to blame: http://www.betanews.com/article/Mi [...] 1259688849


Also, from the way the article is ending, sounds like the 'security firm' is missing in action as far as an explanation goes...
Didn't have the problem on any of my PC's yet.

deathblooms2k1 12/01/2009 9:30 PM
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The story does seem a bit fishy and more specifically related to the firm than typical home users. Think about it, if it effects everyone running XP/Vista/7 there would be mass hysteria about it, instead we have a toms news article (hard to call it a news article with a straight face) written by Marcus Yam who consistently produces articles that have an obvious bias against Microsoft.

The nice part is Microsoft is actually investigating it, unlike Mac who would just sweep it under the rug: http://www.tomshardware.com/review [...] ,1747.html

lashton 12/01/2009 9:31 PM
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and more anti windows crap from marcus yam

pug_s 12/01/2009 9:44 PM
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Black is the new blue, I guess.

zeuss 12/01/2009 9:44 PM
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Marcus quit embellishing the facts. Yes the patch was released in November but its painfully obvious you're trying to make it sund like it wsa released over a month ago, when in fact it was less than a week ago.

Tom's stop allowing Marcus to write anything pertaining to Microsoft, he always comes up always biased garbage.

rcmaniac25 12/01/2009 11:58 PM
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On Microsoft's twitter it states "Black screen NOT caused by Microsoft updates http://bit.ly/6HvkDn"

Onyx2291 12/02/2009 3:19 AM
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Well, glad I haven't experienced this one yet. Seen lots of a screen of another hue though -.-

mxyztplk 12/02/2009 4:11 AM
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"Prevx Confirms Microsoft Patches Not Connected to Black Screen of Death."
- according to eweek.com and prevx.com at following links:

http://www.eweek.com/c/a/Security/ [...] th-312167/

http://www.prevx.com/blog/141/Wind [...] Cause.html

"Microsoft 'Investigating' Black Screen of Death"
- Marcus Yam

"Never mind!!!"
- Emily Litella.

buwish 12/02/2009 4:15 AM
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I've been installing updates on both of my W7 pro machines without any issue from the "BSOD II" (I like that name better).

liquidsnake718 12/02/2009 4:16 AM
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whats worse black or blue?

fausto 12/02/2009 4:26 AM
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i have not had one windows crash in the 2 months i've been running windows 7

jawshoeaw 12/02/2009 5:18 AM
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Hmm. I never gave much thought to vista going black - I just restarted and problem went away until next time. happened about once a week on 24/7 home PC. Hasn't happened yet on upgrade to 7 so maybe no connection. It's just par for the course for MS OS. Big deal, you reboot. now if these were production machines, I can understand the concern.

AlexTheBlue 12/02/2009 5:45 AM
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After reading the link to the prevx article mxyztplk posted, I think Marcus Yam should post a retraction. Heh, or just ninja-edit as usual.

zracko 12/02/2009 10:07 AM
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im so glad it didn't effect my 50 systems at the office , just to be safe I turned off auto updates for now!! Windows 7 has really proven trustworthy thus far for me.

shamgar 12/02/2009 2:34 PM
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crysis never gives anyone the black screen of death. microsoft should have tested all of their updates with crysis to make sure they were safe to distribute. thank you crysis!

mxyztplk 12/03/2009 8:33 PM
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Here is a commentary regarding what this episode says about the so-called "journalism" present on sites such as this one:

http://blogs.zdnet.com/Bott/?p=157 [...] #more-1575

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