The internet has often blamed AMD for bad graphics drivers, but according to @carygolomb on Twitter, that supposed reputation might be returning to haunt the company. The Twitter user reported that updating to Adrenalin driver 23.7.2 caused GPU performance to tank on his handheld gaming device and re-branded his Radeon 780M integrated GPU to the much slower 760M. On top of this, the user also reported issues with some internal and external devices no longer functioning with the new driver active, including his fingerprint reader, sound card, and Xbox 360 game controller.
To back up the user's claims, Digital Foundry replied to his Tweet confirming the bad performance problems with the new driver. According to the review outlet, one of its Aya Neo handheld gaming consoles sporting a Ryzen 7 7840U lost 33% of its gaming performance while running the new driver, going from 33 FPS to an unplayable 22 FPS in Metro Exodus: Enhanced Edition.
It's also bad news for Ayaneo 7840U. 33fps in Metro EE becomes 22fps.July 28, 2023
These issues are among the worst AMD-related graphics driver issues we've come across in a long time. Usually, AMD's GPU drivers are very reliable and don't have significant problems. But, with the dozens and dozens of driver updates that AMD pumps out year after year, a dud was bound to pop out at some point.
On top of these issues, the official list of known problems with 23.7.2 is also somewhat high for a fully-released WHQL Adrenalin driver. Some of these additional problems include high idle power consumption on RX 7000 series GPUs — which was supposed to be fixed by now, performance metrics overlay not fully working in some games, and the widely known Rachet and Clank: Rift Apart ray-tracing crashes that we talked about two days ago.
With how new the driver is, it is impossible to tell how widespread the performance issues are. But for now, it seems to be heavily affecting AMD's mobile Ryzen 7000 series processors, with nobody talking about these bugs with desktop Radeon graphics cards. Modern RX 7000 series GPUs seem unaffected, with Ancient Gameplays reporting slightly better gaming performance in some titles compared to the last driver.
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Aaron Klotz is a freelance writer for Tom’s Hardware US, covering news topics related to computer hardware such as CPUs, and graphics cards.
lol one tweet is the source?Reply
I'm using these drivers with no issues.
Hrmm, these are supposedly WHQL-certified.Reply
Allow me to add corroboration.Makaveli said:lol one tweet is the source?
I'm using these drivers with no issues.
I had this PRECISE same problem on my GPD Win Max 2 2023 - 7840U. I installed the driver, it misidentified it as a 760M and tanked performance by around a third from whatever driver GPD had installed.
Where did the "reliability" bugs come into play here? Sure, the performance tanks. All I see is a driver that misidentifies the integrated GPU, only on 7x40 APUs, and the only result is reduced performance. That's not a reliability issue, and the title of this article is fearmongering. Run DDU and load the previous driver. Gosh.Reply
I do not know if this is labeled as an opinion piece because it definitely should be. There is nothing but far reaching mistruths in the title meant as a cheap way to pass off something dire as news when in reality is an extremally specific bug unrelated to the drivers themselves. I have had more bugs on Nvidia cards than I ever did on any of my AMD cards, the only difference between me and this "Freelance" journalist I can see is that this anecdotal experience I have has not colored my writing. How about, "AMD Bug Misinterprets APU Names, Installs the Wrong Drivers."Reply
It's useful to find out that other users have had similar problems - that way, I know the problem is not with my own system.dtemple said:Where did the "reliability" bugs come into play here? Sure, the performance tanks. All I see is a driver that misidentifies the integrated GPU, only on 7x40 APUs, and the only result is reduced performance. That's not a reliability issue, and the title of this article is fearmongering. Run DDU and load the previous driver. Gosh.
If there's some hyperbole in the way it's conveyed, that's obvious going to upset people with irrational brand sensitivities, but it's actually just a relief to me that it's not just my hardware that's playing up. So overall, I'm grateful to TH for raising the issue.
A niche case performance issue with misidentification doesn't make for a bad driver. Having a driver crash your operating system, or destroy hardware makes for a bad driver, this driver just has a bug. At least it has been a little while since anyone has released a driver that killed hardware.Reply
That doesn't mean performance, it just means wont crash most windows machines.brandonjclark said:Hrmm, these are supposedly WHQL-certified.
Well lol i kinda instant think man clear the old drivers with DDU and reinstall :) as said earlierReply
Most common mistake people make is asuming the new driver installer can delete the problematic garbage leftovers
Another tip i can give to have less driver issues is do not install the programs at all just the driver then you can almost always just run the new installer and set it driver only and behold this far never had an issue.
I got a bugcheck myself. Bad PFN list. Not entirely sure it was the new drivers, though - there's plenty that could go wrong.Reply