FAQs
When Does OWC have sales?
You can expect sales across OWC sites throughout the year, with significant savings to be had around key seasonal events such as Christmas & Black Friday, as well as competitor sales events like Amazon Prime Day. OWC sales can offer as much as 50% off selected products, so make sure to check in regularly for the best deals.
Does OWC offer free shipping?
Yes, OWC offers free shipping on orders over $99 within the 48 contiguous United States and free USPS shipping on lightweight orders over $79 to all 50 States.
Does OWC offer a warranty for their products?
Yes, OWC offers warranties for products sold on its web store. Terms are outlined for each product and range between a 90-day warranty period up to lifetime warranties. You can confirm the warranty for your product by checking the details for the purchase, but also by contacting OWC directly to confirm the extent of the warranty offered for your product or products.
What is the OWC returns policy?
OWC offers a 30-day window to submit a return request if you'd like to return your order. According to OWC, the ability to issue a refund is up to its discretion. If you aren’t sure whether your purchase is eligible for a refund, contact OWC directly and check with the support team to find out for sure.
OWC Saving Tips
Check the partner sites
MacSales.com, SoftRAID, MacDrive, Newer Technology, OWC Jellyfish, and Akitio all fall under the OWC brand, so it's worth checking what the partner sites have to offer. You'll occasionally catch sales on one site that don't appear on the other, allowing you to save on orders of similar or the same products.
Shop the Garage Sale
Garage sale is OWC's equivalent of a clearance section, where you'll find low prices on selected devices for a limited time. Deals only last as long as the stock does, as these items are usually older models the retailer wants to offload.
Shop the MacSales specials
The MacSales.com website has a special section titled “Specials.” This is where OWC gathers most of the deals, discounts, and promos for users to explore. Visit this section first to see if you can find what you want at a lower price. If the item you want isn’t listed, check back again later.
Use the trade-in scheme
If you have an old Mac or Macbook you're not using anymore, you can trade it for credit towards your next purchase through MacSales. This can be especially handy if you're looking to upgrade.
Sign up for the newsletter
If you’re a regular customer, sign up for the official OWC newsletter. This is a great way to stay informed of upcoming sales, promos and active discounts. You’ll be among the first to know as OWC reaches out to those who subscribe regularly. You can unsubscribe from the newsletter at any time.
Follow OWC on social media
OWC can also be found on social media, including Facebook, Instagram, Twitter, and LinkedIn, where they post about products, promotions, and sales. Following the brand is another good way to keep up to date with their best offers.
How to use OWC promo codes
- Choose one of our OWC promo codes you'd like to use.
- Click 'Get Code' to reveal the discount code, then copy it for later.
- Head to the OWC website and add the items you want to buy to your basket.
- When you're ready to order, head to the checkout.
- Find the box marked 'Promo code' and enter your code here.
- Click 'Apply' and your order total will change to reflect your discount.
- Proceed through the rest of the checkout as normal.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
