FAQs
Does Newark offer free shipping?
Yes, Newark offers free shipping on all orders worth over $150, saving you extra costs on larger purchases. Shipping for orders worth less than $150 is charged at a flat rate of $9.99. So if you're starting a large project, it's worth considering all the additional parts you may need in the near future and getting them all at once to save a few extra dollars by avoiding paying for shipping. Once shipped, your order should be with you in 2-4 days and can be tracked along the way.
What is Element14?
Element14 is Newark's well-established community of electronics & machinery fans, experts & professionals. You can register through the Newark website. Members can read articles on tech and components, ask for guidance from experts, network & make contacts in the industry, attend courses, enter community competitions and even get chances to road-test products for free.
Do Newark products come with a warranty?
Newark doesn’t provide a specific warranty for their products but rather, products sold by Newark are usually supported by the manufacturer’s warranty. If you aren’t sure what applies to your order, rest assured you can still adhere to the Newark return policy if you aren’t satisfied with the product.
What is Newark's returns policy?
Newark accepts returns under the condition that the item is received in its original packaging and its condition is resalable. Users have 60 days to initiate a return request starting on the date marked on the invoice. If you aren’t sure whether or not your purchase qualifies for a return, contact Newark directly for confirmation.
How do I contact Newark?
If you've got a question about your order then you can get in touch with Newark's customer services at 1-800-463-9275. Lines are open Monday to Friday between 08:00 - 20:00 ET. You can also contact them using the Live Chat feature and speak to a member of their team if you'd rather not call.
Hints and tips
Register as a new customer: Newark offers a 10% discount to newly registered customers, letting them save on their first order. Just create an account to get started and your discount will be applied to your first order.
Watch for Newark sales: Newark runs sales throughout the year, discounting select products all year round and dropping prices across their range around key holidays such as New Year's, Memorial Day, Christmas & Black Friday. Shop around these times for as much as 50% off selected products.
Become a Newark Insider: Sign up for the Newark newsletter by becoming a Newark Insider and you'll be sent technical articles & multimedia, updates on new products, product recommendations, a heads up on sales, and exclusive members discounts.
Join the element14 Community: Newark's community of engineers, makers, and other professionals, known as element14, is free to join and offers a range of benefits. Consulting experts can help you avoid buying components you don't need, saving you time and money. You'll also get free technical content, chances to enter community competitions, and opportunities to test new products for free.
How to use Newark coupon codes
1. Click "Get Code" next to the Newark coupon code you'd like to use and copy the code to your clipboard for later.
2. Head to the Newark website and add the items you want to purchase to your Newark cart.
3. When you're ready to buy, open your cart and click “Add Voucher Code” in the top right of the screen.
4. Click “Apply” and your order total should change to reflect your discount.
5. Just proceed through the rest of checkout as usual to place your order.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
