FAQs
Does Monoprice price match?
Yes, Monoprice offers price matching on its website, but there are limitations. If you purchased a product and within the next 7 days its price goes down, you can claim the price difference under the company’s “Price Protection” policy. See Monoprice’s terms and conditions for more detailed information on their price protection plan.
Does Monoprice offer a warranty on their products?
Yes, they do. The length of the warranty is dependent on the item that you purchase. Full terms and conditions for warranties can be found on the Monoprice website.
What is the Monoprice returns policy?
You can shop with confidence when you purchase a Monoprice product. If you aren't completely happy with your purchase you can return any Monoprice branded product for a replacement or refund within 30 days of the delivery date. Having such confidence in their products is always a good sign for consumers and reassures you that should there be any issue with your Monoprice purchase, you can get your money back.
How can I contact Monoprice?
You can get in touch with Monoprice by either giving them a call at 877.271.2592 or 909.989.6887 or by using the Live Chat feature on their website between 6am - 5pm (PST) Monday to Friday,
Hints and tips
Shop refurbished products: Check the “Open Box and Refurbished” section on the Monoprice website to see products that are refurbished or returned and almost good-as-new selling for reduced prices. These items can also qualify for discounts to help bring the price down further, letting you get your hands on tech for much less.
Save with a Monoprice sale: Monoprice runs sales throughout the year, with the latest promotions detailed on their homepage. You can expect up to 65% off across their range. You'll see sales events around key holidays such as Christmas, New Year's, and Black Friday, as well as smaller, more product-focused events all year round.
Look for Clearance & Overstock bargains: Checking out the Clearance and Overstock section of their website will also land you some savings on items before they're gone for good or items Monoprice has got a large amount of stock of.
Save with rewards: With the Monoprice Preferred Rewards Program, you can save up to $75 off orders twice a year. The scheme is free to join, and you only need to spend $1 a year to qualify and start saving.
Check out social media: Keep up to date on the latest products, sales, and promotions by following Monoprice on Facebook, Twitter, and Instagram. They post about events, sales, and new products, as well as the odd social media exclusive offers.
Sign up for the Monoprice newsletter: You can also get information on sales, discounts, new products, and more just by providing Monoprice with your email address. You'll get updates sent directly to your email inbox.
How to use Monoprice promo codes
1. Choose one of our Monoprice promo codes you'd like to redeem and click "Get Code" to reveal it.
2. Head to the Monoprice website and start shopping.
3. Add the items that you want to purchase to your cart as you go.
4. When you're ready to buy, click on your shopping cart to proceed to the checkout.
5. Enter your coupon code in the “Promo Code” box and click "Apply".
6. Your order total will change to reflect your savings, and you can proceed with your order as normal to enjoy your discount.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
