FAQs
Does Acer offer free shipping?
Unfortunately, Acer doesn’t normally offer free shipping. However, on some special promotions and discounts free shipping is included as part of the offer. You can also apply an Acer free shipping coupon code to save on delivery costs or get an Acer discount on priority shipping.
What is Acer's returns policy?
Acer offers customers 15 days to return most products ordered from their online store. However, the original cost of shipping will be deducted from your refund and you will also have to send your item back at your own cost. Items must be sent back in their original packaging and with all the accessories & manuals that were provided with them.
Does Acer offer warranties on orders?
Yes, Acer does offer warranties on its products. The length of warranty you'll receive is dependent on the product that you purchase and range from limited warranties, and one year to three year warranties. You can also choose to opt for an extended service plan to give yourself even more peace of mind.
How do I contact Acer?
Acer lists a range of resources on its Contact Us page, with links to Acer Answers (their knowledge base), Acer Community (where you can ask other customers for advice), and Acer's YouTube channel (where you can watch technical support videos). You can also call their technical support team 24/7 at 1-866-695-2237.
Hints and tips
Acer Student Savings: Students can get 10% off Acer orders by registering for an account and verifying their student status. Once you’ve registered and been verified, you will receive a discount code that you can use at checkout. You'll also receive the occasional free shipping offer.
Get an Acer military discount: Acer offers a 10% discount to service personnel on every purchase made. You must sign in using a valid ID to receive the discount.
Acer sales and promotions: Don’t forget to keep checking the Acer website for any updates about current or future sales events. Acer has collaborations or events like “back to school” throughout the year and other sales and discounts that can change every week. To get the most up-to-date info on Acer's weekly sales, head to the website and click on the "Sale" tab. You can then refine your search to include Acer laptops, gaming computers, desktops, monitors, projectors, or accessories.
Don't miss Black Friday and Cyber Monday: As well as sales and promotions throughout the year, Acer also offers some unmissable savings around Black Friday and Cyber Monday. In 2022, Acer offered customers the chance to save up to 70% off as part of Black Friday and Cyber Monday.
Sign up for the newsletter: Sign up for the Acer newsletter to hear about any deals or promotions that they are offering. This is a great way of finding out about any available coupons and vouchers for Acer products.
Follow Acer on social media: One of the best ways to keep an eye out for upcoming sales and promotions from Acer is to follow them on their social media. Acer has a presence on Facebook, Instagram, and Twitter, so there are plenty of ways to keep tabs on what’s happening. Look out for giveaways, competitions, and codes.
How to use Acer promo codes
1. Choose one of our Acer promo codes you'd like to use and click "Get Code" to reveal it.
2. Copy the code for later, then head to the Acer website to start shopping.
3. Add the items you want to buy to your basket, then click on the shopping cart icon to head to the checkout page.
4. Paste your code in the promo box and click "Apply".
5. Once your order total has changed, proceed through the rest of the checkout as usual to place your order.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
