FAQs
Does Amazon offer free shipping?
Yes, Amazon does indeed offer free shipping on selected purchases, but there are some caveats. The main rule is that there is a minimum spend of $25 for free shipping, and the item must qualify for free shipping. Details are always provided on the product page or at the checkout. Another option is to subscribe to Amazon Prime which offers free 2-day delivery, but this service has its own charge.
What is Amazon Prime?
Amazon Prime is Amazon’s premium subscription service and offers a lot of benefits for members who stay subscribed to the service. There is a monthly subscription for being an Amazon Prime member, but for that subscription, you receive free shipping on qualifying orders, access to Prime Movies and TV, Prime Music, and exclusive Prime discounts and offers on selected products.
How much is Amazon Prime?
New members can get Prime free for 30 days, then will be charged $14.99 monthly after. You can also subscribe annually for $139.99, and there are reductions in the monthly subscription charge for students and those on qualifying government assistance programs.
What is Amazon Prime Day?
Amazon Prime Day is an annual sales event. When it takes place changes every year, but it usually happens in July. For example, Prime Day 2022 was on July 12th & 13th. It's arguably the best chance to save on items from the retailer giant, especially their own-brand tech such as Echo Dot speakers, when we've seen as much as 60% off selected devices.
Does Amazon offer a student discount?
Yes, students are eligible to enjoy six full months of membership for free, and after that, get 50% off a full Prime subscription. You will need to provide proof of your student enrolment.
Can I return an Amazon order?
Yes, you should be able to. Most orders from Amazon can be returned within 30 days of delivery. However, some third-party sellers may have their own returns policy. If the returns policy of the item you're ordering differs from the standard 30 day policy, then this will be listed on the product page.
How do I contact Amazon?
You can get in touch with Amazon by calling them on 1-888-280-4331. Their lines are open 24/7. You can also send them an email at cs-reply@amazon.com if that's more convenient you, or log in to your account and head to the Contact page to access FAQs and support articles.
Hints and tips
Wait for an Amazon sale: Several times a year, Amazon runs sales in line with large seasonal events or special events, including Christmas, Black Friday & Amazon Prime Day. Products can be discounted by as much as 70% during these bigger events, whilst you can find smaller or more specific deals throughout the year. For example, we've recently seen the LG 27-Inch UHD IPS Monitor at its lowest ever price of $389.
Shop Amazon Prime Day: Prime Day is the retail giant's biggest sales event of the year, and was invented to rival Black Friday in terms of number and quality of deals. Prime Day often occurs in July, runs for 48 hours, and is only available to members. Expect as much as 70% off selected items, with deals available as early as 2 weeks before the main dates.
Trade-in old items: With Amazon's trade-in program, you can get rid of your unwanted devices and get an Amazon gift card and up to 25% off new qualifying Amazon devices. Shipping is free so you won't be out of pocket shipping your items to Amazon, making this an incredibly easy way to save.
Save with subscriptions: Check out the Subscribe and Save page for the full range of products that support subscriptions. If you find a product that you want, when you set up a subscription you can choose how much you want and your delivery frequency. This is a great way of saving money, potentially netting you up to 15% off, and there is nothing stopping you from having multiple subscriptions set up for your shop. Best of all there are no fees and you can cancel at any time.
Get an Amazon student discount: If you're a student, you can get 50% off Amazon Prime, plus your first 6 months free, by verifying your student status through the Amazon website before you sign up for the service.
Shop for refurbished goods through Amazon Warehouse: If you aren't hell-bent on owning new devices, you can look for open-box items and refurbished tech through Amazon Warehouse, where you'll get up to 40% off the usual price of your tech. All items from the Warehouse have been checked to ensure they are in working condition, so you don't have to worry you aren't getting your money's worth when you buy Amazon's second-hand goods.
How to use Amazon promo codes
1. Select one of our Amazon promo codes you'd like to use and click "Get Code" to reveal it.
2. Copy it to your clipboard for later, then head to the Amazon website to start shopping.
3. Add items to your shopping cart as you go, then click on your cart to review your order when you're ready to buy.
4. When you’re about to enter your payment method, you can enter the Amazon coupon code in the "Gift Cards and Promotional Codes" box.
5. Click "Apply" and your order total will be amended to reflect your savings.
6. Proceed through the rest of the checkout to place your order.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
