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Apple Working on Fix for Snow Leopard Data Loss
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Apple is currently working to resolve an issue in which Snow Leopard users are experiencing 'massive data loss.'
The problem is said to affect users who sign into their computers using guest accounts that were enabled before they upgraded to Apple's latest version of its Mac OS X operating system, Snow Leopard. RedOrbit reports that the bug has Snow Leopard recognizing the main account as a guest account, meaning that the profile is deleted when users log out. RebOrbit writes that users should remove old guest accounts and build new ones that are "native" to the Snow Leopard program.
Apple Monday acknowledged the problem, promising that it was working on a fix and reassuring Mac users that it is not a widespread problem.
"We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix," an Apple rep said in statement, according to CNet.
Anyone experiencing this issue and willing to share? Leave your troubles in the comments section below.
Source : Tom's Hardware US
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Today’s Apple PCs work well with Windows PCs. Samba networking is built-in, allowing you to share files with Windows PCs. The aftermarket combo of MacFUSE and NTFS-3G also brings read and write access to NTFS drives (although there is no way to chkdsk an NTFS formatted drive in OS X). One of the strengths of Linux and Windows over OS X is the wide variety of software that’s available. What makes the Apple sandbox so viable is that the internal set of software is robust enough to stand on its own. A lot has been said about the iLife suite, but one great example of Apple software is Time Machine. Time Machine brings EMC/Dantz Retrospect-like functionality for single-user PCs. All you have to do is specify where you want your backups stored. With the current version of OS X, you can specify an external HFS+ formatted drive or an AFS shared store. If you’re using an AFS shared store, Time Machine will store the file in a single file (“sparsebundle”). If you’re using a local external drive, Time Machine will store the files individually. For the initial backup, Time Machine makes a complete duplicate of your computer ignoring caches and temporary files. After the initial backup, Time Machine makes incremental backups updating only the changed files. Time Machine saves the hourly backups for a 24 hour period, daily backups for the past month, and weekly backups for everything older than a month. This allows you to recover from a complete failure of your hard drive with, at worst, a one hour backup. More important, this protects users from user error. If I accidentally hit save instead of save as… and overwrite an important original file, it will be possible to skip back and restore a file from a specific point in time. What’s nice about Time Machine is that it works well and encourages regular users to regularly backup their data. The integration into the operating system is seamless and it feels like a built-in-feature as opposed to “bundled 3rd party software.” In the current version of OS X, no compression is used. Snow Leopard (OS X 10.6) will be adding HFS+ compression capabilities that will increase the number of files that can be stored. NTFS has had compression for ages.
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Tell me about CUDA, the "architecture," versus the "CUDA for C" compiler.CUDA is the name of Nvidia’s parallel computing hardware architecture. Nvidia provides a complete toolkit for programming the CUDA architecture that includes the compiler, debugger, profiler, libraries, and other information developers need to deliver production-quality products that use the CUDA architecture. The CUDA architecture also supports standard languages (C with CUDA extensions and Fortran with CUDA extensions) and APIs for GPU computing, such as OpenCL and DirectX Compute. This diagram may help: With OpenCL, you gain the advantage of cross-platform support, but lose automated tools, such as memory management, that are found with CUDA. It seems that as a scientist, you'd want to decrease your startup development costs, but at the same time, you'd want support for multiple platforms. What's the best way to reconcile this challenge? There are certainly compromises that have to be made to provide a cross vendor/platform solution. Nvidia has worked from the beginning with Apple and the OpenCL working group to make sure OpenCL provides a great driver-level API layer for GPU computing, especially for Nvidia hardware. Furthermore, we will certainly provide extensions to further enable Nvidia GPU’s with OpenCL. Nvidia is also constantly improving our C compiler and development environment for Nvidia GPUs. We have a few simple extensions to C in order to enable our GPUs. If Fortran is more your preference, there is a Fortran compiler also available. With the introduction of Microsoft’s Windows 7 this fall, users and developers will have access to the DirectCompute API, which shares many concepts with our C extensions. Nvidia seeded a DirectCompute driver to key developers last December. These are the added advantages to choosing Nvidia hardware; we support all major languages and API’s. Your work with GPUs started in the GeForce 5 era, and we're now several generations later. Obviously, the newer stuff is faster, but what new capabilities have been introduced over this time period (i.e. IEEE-754 compliance)? What can we do now that we couldn't do before? Early programmable GPUs were basic floating point-only programmable processors. No integer or bit operations, no general access to GPU memory, no communication between neighboring processors. The first main innovation was to provide the hardware needed for supporting C, which includes full pointer support and native data types. Another key innovation was the addition of dedicated, on-chip shared memory, which allows processors to intercommunicate and share results, greatly improving the efficiency of the algorithms. In addition, it offered programmers a place to temporarily store and process data close to the processor, rather than going all the way out to off-chip DRAMs. Shared memory improved our signal processing library by 20x over a similar OpenGL implementation. Finally the addition of double-precision floating point hardware also signified a key step toward GPUs as a true high performance computing product, enabling applications that required extended precision numerics. It should also be noted that memory speed and on-board memory size improvements (up to 4GB per processor and 16GB for our Tesla 1U server) has increased the scale of problems an Nvidia GPU can tackle. What about the compiler? What kind of optimizations and innovations have been added over time? Very early on, we recognized that we needed to build a world-class compiler solution. GPU computing programs tend to be much larger, more complex, and benefit from more complex optimization. Our competition (the CPU) had almost 40 years to get it right. Our C compiler is based on technologies from the Edison Design Group, who has been making C compilers for 20 years, and the Open64 compiler core, which was originally designed for the Itanium processor. Our compiler technology, combined with the world-class compiler team we’ve assembled, is a key part of Nvidia’s success. Currently, most GPUs are very fast with single precision math, but less quick with double precision math. Will GPUs still provide "better than CPU" cost/performance if it weren't for the economies of scale? That is, could you make a special double precision-optimized GPU while still keeping costs low? As the market for GPU computing clearly continues to grow, I think you will see more areas invested in double precision arithmetic. Our double precision hardware released last year was only the starting point for what I imagine will be a growing investment in GPU computing from both the industry and Nvidia. What is your impression of Intel's Larabee? AMD's Stream Architecture? Cell? Zii? My view of Larabee is that it is a great validation of what the GPU has achieved and an acceptance of the limitations the CPU. Where CPUs have tried to take a legacy sequential programming model and squeeze out every last bit of parallelism, GPUs were created for 3D rendering, an embarrassingly parallel application. Massive parallelism is a part of the GPU’s core programming model. In the end, it is the accessibility and productivity of a programming model that will take an architecture from a novelty to a success. We are all competing against a mountain of legacy code. We’ve focused on making Nvidia GPUs extremely easy to obtain orders of magnitude speedups with a familiar and simple programming model.
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Alan: So things like “sandboxing” are designed to prevent unforeseen vulnerabilities from being transformed into large exploits. Dino: Yes, as the name suggests, “sandboxing” is meant to contain the spill in the event of a compromise. Sandboxes don’t actually prevent exploits, however. They more prevent those exploits from taking other actions on the system. For example, Google’s Chrome has a very restrictive sandbox for Web rendering processes. And while this won’t prevent an exploit from executing arbitrary code, it will prevent that executing code from harming your system. Alan: You've really been able to adapt your knowledge from PowerPC era to the Intel-Mac era. With the upcoming Snow Leopard, Apple will be implementing features such as ASLR, code signing for kernel extensions, full NX bit support, and sandboxing for many of the main applications. These are all features currently supported by Vista. How is this going to help secure the Mac? How does "sandboxing" really work when Chrome's first exploit allowed remote applications to be launched from Java, and IE8 was recently exploited at this year's CanSecWest? Dino: I haven't looked at Snow Leopard yet due to the pre-release NDA, but I am glad to hear that they will be implementing those features. Alan: You know actually, as you were saying that, I just realized that I don’t think it’s actually 100% confirmed yet. It’s really just the blogsphere right now. But let’s assume that this is what Snow Leopard will add. How is that going to change things? Dino: I hope their implementations are sound and I will definitely be buying and installing Snow Leopard on all of my systems from Day One. All of these security features hamper attacks at multiple stages. ASLR and NX make it much more difficult for an exploit to inject or re-purpose code in an application. The sandboxing limits the actions that an application can perform so that even if it does begin running attacker-supplied code, the actions that the attacker may perform will be constrained. Finally, kernel extension code signing prevents attackers from installing new software into the core of the operating system. Attackers often install rootkits into the kernel in order to conceal their attacks and maintain access to compromised systems. There is a difference between operating system-level and browser-level sandboxing. Chrome is the only Web browser to implement browser-based sandboxing. This is a highly smart move on their part and the main reason that Chrome was not compromised at Pwn2Own this year. The limitation of Chrome's sandbox model, however, is that it cannot sandbox Web browser plugins such as Flash and Java. These plugins need full access to the system, so the sandboxing system used for Web content renderers cannot be used. The Web content rendering processes are highly limited and cannot touch the file system at all. Breaking out of the Chrome renderer process sandbox would be an impressive feat in itself.









So...is the Guest account to Apple ~ to the Guest account in Windows? Is it disabled by default like in Windows?
If so, there are probably only about 200 people on the planet that actually ever use the thing. It would (or should) be as rare as the Apple rep. says.
... not me...
"Apple. It just deletes all your shit at random."
or wait, was that not their slogan?
Well, at least it isn't a virus, because macs don't get them. Viruses are bad!!
I thought that MacOS was fault-proof... the only OS with problems was MS Windows...
Wait, so simply using a Guest account means your main account could get wiped out? That is definitely a major bug. I assume not too many people activate guest accounts, but the fact that activating them causing other, full accounts to be wiped out is a crazy problem.
Fortunately for anyone who lost data, your computer is still virus-proof*, it was just Apple who deleted your files.
*virus-proof claim based on Apple advertising. We all know it's B.S.
Apple should move to storing user files on hosted servers like Microsoft/Danger/T-Mobile.
Its a feature.
Lol, don't worry guys, it's one of Apple's new "features" that wipes your hard drive every time you log on to keep it running smoothly...lame
need added security for those "guests" trying to steal you data? Theres an app for that!
So you're telling me they don't have an app for this?
damn kyeana beat me to it
Looks to me like a good reason to have an extensive testing period before release. Some Gnu/linux programs spent over 10 years in beta.
This happened to me not too long ago on my 13 inch Macbook Pro. I took the time to call Apple and report the problem, and while going in circles between their customer service department, and technician's department they did very little to assist me. I was left in the dark about the issue and customer service was skeptical about my problem, since it was not a known problem. Usually, I am pleased with Apples assistance and their compensation when their software (Snow Leopard Upgrade) decides to wipe my home folder, but this time, they make me think twice in spending my money with them.
Kanye West: All your data are belong to Beyonce.
Kanye West: All your data are belong to Beyonce.
Lawl
This is weird. If you had a guest account activated (default in OS X is off) and then did a upgrade to Snow Leopard it causes this issue. The upgrade disks are creating this issue. If you do a full clean install this issue is not there.
Tiger was their best release and I used it for years on a G4 Powerbook. Apple always seems to have several bugs on their new releases and I admitt this one is a biggy. The MS fanboys are sure loving this and this site is full of them.
I have moved on to Ubuntu now but I still love OS X. Now you MS fanboys flame me, you know who you are, those who have only seen or used OS X at their Best Buy store, moved the mouse curser maybe and went, "Yuk I don't like mommy, where is my gaming machine?"
Apple, just working as designed. thank goodness for all those beta testers.
This is weird. If you had a guest account activated (default in OS X is off) and then did a upgrade to Snow Leopard it causes this issue. The upgrade disks are creating this issue. If you do a full clean install this issue is not there. Tiger was their best release and I used it for years on a G4 Powerbook. Apple always seems to have several bugs on their new releases and I admitt this one is a biggy. The MS fanboys are sure loving this and this site is full of them.I have moved on to Ubuntu now but I still love OS X. Now you MS fanboys flame me, you know who you are, those who have only seen or used OS X at their Best Buy store, moved the mouse curser maybe and went, "Yuk I don't like mommy, where is my gaming machine?"
There's a difference between those that flame apple and those that are MS fanboys. While I would definitely consider myself a hater of all things apple, I don't necessarily advocate anything MS. I, like you made the switch to linux awhile back, and am quite happy there. Admittedly, given the choice I'd probably go with windows simply to ease the burden on my 401k and frankly, I think both OSX and windows are mediocre products.
Moral of the story, flaming the apple fanboys (which, admittedly is a rather entertaining past-time), does not make one a MS fanboy.
Notice, I'm not flaming you because you don't strike me as an apple fanboy. I simply want to make a needed clarification.
I'm not sure what's worse. Stealing important data (Virus) or randomly deleting important data (Apple). /boggle
I seem to recall a couple of weeks ago, an article about Apple OS security (or lack thereof), and the subsequent tirade of all things Microsoft by the Apple fanboys who told us that the things in the article weren't true and that Apple is just so awesome and never had any problem and is so much better than Windows, yata, yata, yata. Well, here we are again, examining yet another problem with the Apple OS, proving once and for all, that Steve Jobs is mortal, and that Apple (to borrow a quote from Top Gun) neither be doing it better nor cleaner than the other guy.
The moral of this story is, we would avoid most of these stupid arguments if the Apple fanatics would stop trying the convince the world of Apple's supremacy, and acknowledge the fact that it's just another operating system.
This reminds me of then Tiger had an update to their encryption software that decided it was going to fuck you out of your user account. Apple's solution was to log on as the admin, and move around some directories... but, in my gf's case the account it screwed over was the ONLY admin account.
-Apple: "We're sorry our update completely screwed you over, but if you pay us a few hundred dollars we might be able to recover the data."
And what's so wrong with that? It is Apple, and they clearly know what's best =)
I've never actually used the OSX Guest account so I've never had the problem. But I am surprised Apple actually admitted to a problem.
Jellico,
So your arguement is that one relatively insignificant bug that affects almost no one, is therefore justification that Apple is not a better OS? With logic like that, I can see you going far in life, you might even making it to McDonalds store manager! Bravo!
Would you like me to list some of the Windows 7 bugs? How about Vista bugs? or WinXP bugs? You wanna really compare or do you just wanna make stuff up as you go? Do you even own a Mac? Let alone Snow Leopard OS?
Fanboys are those of you that comment on hardware/software you have NO experience with on a day to day basis. You wanna talk about something, then own it and use for a while, otherwise you're a fanboy (doesn't matter if you talk about OSX vs Windows vs Linux or ATI vs nVidia or Intel vs. AMD) -- if you have no regular experience in the subject your talking about, then you have NO creditibilty and you're indeed a fanboy.
Since I work with several operating systems day in and day out, I can assure you the bugs I've encountered in OSX are far far far less than under WinXP, Vista, Win7, Win Server 2008, and the numerous other flavors of Windows. Oh and Linux has bugs too. All OS's have bugs, the key difference is the quantity and impact of those bugs AND more importantly how they are resolved. Windows (all versions) are by far the buggest OS's I've had to develop on and for.
Regulas,
I agree with you, the fanboy ignorance in this place is THICK.
BiometricsGuy,
So you hate Apple - why? Because OSX will not load on hardware other than Apple's hardware/EFI? (at least not without EFI hacking, but a simple EFI dump on existing Mac hardware and then finding compatible hardware/motherboard to load the EFI dump on would solve that problem).
I use and enjoy Linux -- it's very cool to be able to load OS components and reduce one's footprint and have a very efficient OS specific to my needs. But you realize OSX is just a compilation also right?? At it's heart the kernel is unix, only difference being the components selected and the EFI Apple proprietary firmware.
Assume you are aware of this: http://developer.apple.com/mac/lib [...] intro.html
Linux is a favorite amoung hackers for the very reason it's easy to build your own OS (something neither Apple nor Microsoft would ever want). Heck, I've made Linux boot CD's to hack into Microsoft account passwords (at least to clear them so there is no password) which will gain me access to ANY Windows PC (including Windows 7). Of course I need physical access, but so much for Windows 7 security.
Every OS has "issues", but the how a company deals with those issues is the key. Windows was built on no security (yes, going back to the DOS days and the 80's now, that's how long I've been doing this), patch to get some security, and some key design decisions were made at Microsoft to NOT do security the right way because it would have broken compatibility -- and at the time compatibility was Windows selling point and reason it was taking marketshare. So rather than do security right, they opt'd for $$$ easy road. Unix/OSX, security has always been at it's core. So what we have today is a band aid OS called WinXP, Vista, Windows 7 that's just getting more and more complex with more and more interactions that just no longer work.
Microsoft need to stop the band aids, and build a proper OS from scratch dumping compatibility. Why they will NOT do this is simple, it would be admitting Apple's approach is actually the better concept. This IS the fundamental decision that Ballmer refuses to accept - he's going down with the ship and if you look at OS marketshare it's a pretty clear picture of Microsoft's slow but steady decline.
Seriously, how wasn't this picked up and zapped in beta? I hope anyone who did the upgrade install had the sense to back up their important stuff to an external drive first.
No matter what OS you prefer, never underestimate the importance of backup.
LOL!!!
And my Apple rep told me the other day that Mac's are PERFECT... HA!
Seriously, how wasn't this picked up and zapped in beta? I hope anyone who did the upgrade install had the sense to back up their important stuff to an external drive first.No matter what OS you prefer, never underestimate the importance of backup.
Maybe because almost no one enables the Guest account? I used t disable the Guest account on Winddows machine before finally disabled it by default. It's disabled by default in Mac OS X as well, so there aren't many people using it. The only people affected by this are those who:
1. Enabled the Guest account prior to installing Snow Leopard, and
2. Did an in-place upgrade to Snow Leopard rather than doing a "clean install"
While the potential for data loss makes this a serious issue, only a very small group of users are potentially affected. It would have been easy to miss that in beta testing given the very uncommon conditions under which it can occur.
Then again, anyone who performed an OS upgrade without making a backup first was foolish and careless. Especially, given that Mac OS X 10.5 (Leopard) includes Time Machine, an automatic backup feature that is trivial to set up and use, and that Carbon Copy Cloner is $10 shareware and it also makes it trivial to make complete backups of a drive. Bottom line, the users have to accept responsibility for failing to back up their data.
I've never actually used the OSX Guest account so I've never had the problem. But I am surprised Apple actually admitted to a problem. [...Ranting and blather deleted for brevity and sanity...]
Nobody here is impressed (well, except maybe Regulas and the other Apple fanboys) by your self-aggrandizing statements professing your extensive proficiency in every operating system known to man. The fact remains that Apple is just another operating system. That it has fewer bugs is a testament to nothing more than the fact that the developers only have a limited number of hardware configurations to worry about; as opposed to non-constrained OS developers which have to contend with an inconceivable number of permutations in hardware configurations. Apple used to be IT when it came to desktop publishing, video editing, and graphics design. Now, PCs can do the job just as well, and for far less money. The vast majority of businesses use Windows-based PCs. Since businesses are productivity driven, you would think that if Apple was that much better, we would see more of an even distribution.
I could go on and on, but I think I’ve made my point. I like PCs because it allows me to customize my own hardware and software according to my wants and needs, not that of Steve Jobs. Sometimes what I need is on a Linux partition; sometimes it’s on a Windows partition. I have YET to need an Apple platform.
I am surprised Apple actually admitted to a problem.
Just because you haven't encountered bugs and especially because Apple rarely admits the bugs are there does NOT mean that the bug aren't there.
And you're clearly not an Apple fanboy at all /sarcasm
Seriously you took up a huge part of the comment area with your rant. ( -1 )
Get a life, not a Mac
Will there be a commercial of the apple guy entering to the windows guy home as a gest and going out of the backdoor with the PC Hardrive? That guy always looked like a burglar to me until apple whippedout his background.
So, I got rate down for pointing out that this problem is serious, but rare, and therefore could easily have been missed in beta testing? Or maybe I got rated down for pointing out that it's foolish to perform an OS upgrade without making a backup first?
Oh, I forgot, this is Tomshardware, where you get rated down for failure to bash Apple at every opportunity.