AT&T Once Again Named Worst-Rated Carrier in U.S.
Verizon named leading major carrier.
Consumer Reports has released its annual carrier ratings, which sees AT&T landing in last place for the second consecutive year.
Verizon Wireless, who earned marks on voice and data, was named the highest-rated major carrier, while Consumer Cellular took the top spot. AT&T, meanwhile, was only praised for its 4G LTE network -- the firm is investing billions in upgrading its wireless networks.
"While delivering an even better customer experience is a never-ending job, we're pleased that our customers rate their 4G experience as best of any carrier," a spokesperson told Cnet. "We've invested significantly to deliver unique advantages, including offering the nation's largest 4G network, which enables the fastest iPhone 5 downloads and simultaneous talk and surf."
The ranking of the seven carriers reviewed, from highest to lowest rating, is as follows:
- Consumer Cellular
- U.S. Cellular
- Credo Mobile
- Verizon Wireless
- Sprint
- T-Mobile USA
- AT&T
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Nuts to that. They should include a tube of KY jelly in with each bill.
Nuts to that. They should include a tube of KY jelly in with each bill.
Too big to fail, much?
Meanwhile if I lived a half a mile south I could have Cox and get 18Mb/s for the same price as I pay now or 28Mb/s for $8 more a month. They even offer a 50Mb/s plan! More than I would pay but still at least they have the option.
Really excited to see how BB10 goes since it enables voice calls over WIFI (and how carriers will receive it)
Because Tmobile's network is the smallest of the big 4 is probably its biggest hit. Also, knowing a couple people with tmobile, even in coverage areas, they lose signal in some spots and have degraded signal in buildings. I have Verizon (knock them all you want for price, their new plans are outrageous) and their signal stays good even in buildings where I see tmobile people going out. has to do with the frequencies they use I guess.
Damn and I wanted to move to tmobile from verizon. Verizon is quite expensive for a single smartphone.
The executives would rather pocket those extra profits than invest that money into making their product better. They'll keep the bare minimum of service necessary to ensure they don't really fall behind their competitors.
Your theory there is a bit off. Verizon is the largest of the "big 4"...with T-Mobile being the smallest.
They seem to be missing quite a few carriers. nTelos is missing, Virgin Mobile, Net10.... Apparently Consumer Reports doesn't realize how many regional carriers actually exist.
AT&T is the largest telecom....but Verizon is the largest National Cellular provider by customer count. AT&T has more money because the company as a whole has more customers. AT&T offers local and long distance calling, cellular service, broadband internet and cable TV service in numerous regions. However, in the markets they service, they spend the least on maintenance and upgrades compared to their competitors allowing them to retain more of the money they collect.
Nokia has the Lumia 822 on Verizon....
T-Mobile blows. Their customer service is horrendous at best.... Their network is unreliable and their coverage maps are a lie....
I have Verizon's FiOS service. 50/25 internet....$110/month for the service package.