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Dell Looking to Pick Up Women With New Website

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9:10 AM - May 12, 2009 by Jane McEntegart

Dell has launched a new website targeted specifically at women trying to find their way around technology and, while the site itself is a pretty decent concept, some of the stuff is slightly off the mark.

The Dell Mini 12: A Woman's MachineDell launched Della earlier this week and sure, you can’t argue that it won’t help the less tech savvy woman find her way around computers. That said, we do wonder why it’s directed at females only. Surely there are men who know very little about computers too, right?

Under ‘Tech Tips’ the site explains how your netbook can help you meditate, “bliss out,” create “soothing” slideshows and, with the help of a program called “Remember the Milk,” track your time, keep lists and “send yourself remembers.” What other tips does Della have for women? Well, did you know that your netbook can also help you find recipes online, store and organize them, watch cooking videos and count calories? You can also download meditation podcasts and watch yoga videos for all those “mini-breaks” you take during the day (which Google Calendars will remind you to take, by the way).

Leaving aside the fact that Dell seems to have suddenly arrived upon the notion that there is an untapped audience out there who were just dying to get connected, but found that, gosh darn it, this technology thing was so confusing, we like the idea of teaching those who aren’t familiar with the ins and outs of a laptop exactly what they can get from their machine. The site does a pretty decent job of explaining the term cloud computing, a phrase that is thrown around a lot these days and likely confuses those unfamiliar with computing to no end. However, it kind of stops there. When you’re buying a laptop through Della, it offers you a limited number of choices: the Inspiron 15, the Studio 15, the Studio 17 and of course, the Mini 10 and 12. Clicking  “Configure” or “Buy Now” sends you to the back to Man World (the regular Dell site).

Dell probably won’t target the man who knows nothing about gadgets, but the company could start by making the Della site less pink. Does Dell think we women are immediately pacified by any brand of rose-colored or fuscia hue? Were there any women on the team who designed this thing? I emailed Dell and asked. I’m not holding my breath for an answer, but I’ll update if I get a reply.

Source : Tom's Hardware US

Talkback
Add your comment
bill gates is your daddy 05/12/2009 3:34 PM
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-20+

Is it going to help them to remember to get in the kitchen and make my dinner?

doomtomb 05/12/2009 3:47 PM
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JMcEntegart 05/12/2009 3:52 PM
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doomtomb :
Why does the news here have to contain the opinion of the writer?Sounds pretty feminist to me, so much so, that you are afraid of Dell trying to characterize your sex by making a website with generally feminine colors. That seems to infuriate you that Dell would dare to associate colors with women or make a website targeted at women. Big deal, get over it. Must be another slow news day.



"Afraid" of Dell trying to characterize my sex? My problem is that I don't think it's right to charactarize either sex. If this were targeted toward only men, I would have had the same problem and asked "what about the women who don't know about tech?" I am not a feminist but I think it's wrong to suggest that women are the only ones with problems understanding tech.

doomtomb 05/12/2009 3:58 PM
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JMcEntegart :
"Afraid" of Dell trying to characterize my sex? My problem is that I don't think it's right to charactarize either sex. If this were targeted toward only men, I would have had the same problem and asked "what about the women who don't know about tech?" I am not a feminist but I think it's wrong to suggest that women are the only ones with problems understanding tech.


They are trying to market the Dell brand to women, I don't understand what all the fuss is about.

JMcEntegart 05/12/2009 4:06 PM
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doomtomb :
They are trying to market the Dell brand to women, I don't understand what all the fuss is about.



The fuss is that there isn't a similar site for men. Not to mention that they think any woman who is on the site must be into meditating, counting calories and "blissing out." I know plenty of women who don't know anything about computers and would be all for a site that would break things down into layman's terms but would find the implication that women who don't know about computers must be housewives a little insulting.

stlunatic 05/12/2009 4:10 PM
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lol... nice title!

Anonymous 05/12/2009 4:13 PM
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Lol, Jane sounds feisty in this article, and I understand why that could be :D

stlunatic 05/12/2009 4:19 PM
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JMcEntegart 05/12/2009 4:24 PM
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stlunatic :
May I use it please?



I guess I walked into that one, but no. It's reserved for people with some sense of decorum. Sorry.

joebob2000 05/12/2009 4:26 PM
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Am I the only one who sees "An error has occured. please try again." whenever the quote button in a post header is used?

Anyhow, Jane, I think Dell is directing this specifically towards women because they feel they already have a Male-directed site, namely the *whole rest of dell.com*. If they felt that women were comfortable with the site they wouldn't have gone to the trouble of making one directly addressing women.

Oh, and after seeing that last post, good luck with the troll fest!

eqdarkleaf 05/12/2009 4:33 PM
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I agree with the article. Being in IT in a support role, I find there are numerous guys that have no clue about technology. It seems odd that they would launch a site just for women when trying to capture a market of the uneducated.

But as far as the pink goes, it works for some women. Case in point, if its pink, my girlfriend will buy.

Pyroflea 05/12/2009 4:34 PM
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I can see this both ways. First, I think it's a legitimate marketing strategy targeting women with their new website. In broad, generalized terms, women have a tendency of not be quite as computer-savvy as men (Not all, but some [and because they have better things to do]), so therefore Dell has just kind of thought this would help them along.

I do see where you're coming from Jane, just voicing my own opinion. =)

Tindytim 05/12/2009 4:36 PM
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JMcEntegart :
"Afraid" of Dell trying to characterize my sex? My problem is that I don't think it's right to charactarize either sex. If this were targeted toward only men, I would have had the same problem and asked "what about the women who don't know about tech?" I am not a feminist but I think it's wrong to suggest that women are the only ones with problems understanding tech.



I agree. I had the feeling it would be a little offensive when I read the title, but I was blown away when you mentioned yoga, meditation, and various phrases more fitting as candle names. I think it's all fine and good to make jokes about stereotypes, but it seems rather irresponsible of Dell to perpetuate them.

stlunatic :
May I use it please?


I'm not sure if I want to +1 you because I found that hilarious, or -1 you because that was horribly inappropriate. I guess I'll just split the difference.

keither5150 05/12/2009 4:36 PM
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Nice title.

This website will go away faster than a shaking baby app.

Did they really think that this would be well received?

Marketing to the ignorant is not a bad idea. The bad idea was assuming that the majority of ignorant users are women.

I know as many men that can't find the "any key" as women.

Dell should have made the site easy to understand without the pink colors and the bad name.

JMcEntegart 05/12/2009 4:38 PM
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joebob2000 :
Am I the only one who sees "An error has occured. please try again." whenever the quote button in a post header is used? Anyhow, Jane, I think Dell is directing this specifically towards women because they feel they already have a Male-directed site, namely the *whole rest of dell.com*. If they felt that women were comfortable with the site they wouldn't have gone to the trouble of making one directly addressing women.Oh, and after seeing that last post, good luck with the troll fest!



My main problem is that a) there's isn't a similar site for men and b) Dell's idea of "targeting women" is to talk about calories and yoga.

eqdarkleaf :
I agree with the article. Being in IT in a support role, I find there are numerous guys that have no clue about technology. It seems odd that they would launch a site just for women when trying to capture a market of the uneducated.But as far as the pink goes, it works for some women. Case in point, if its pink, my girlfriend will buy.



The pink thing depends on the woman, you're right. But I think that just makes it more important to have a neutral site.

Tindytim 05/12/2009 4:40 PM
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JMcEntegart :
Because I have a vagina? Yeah, probably.


...well, I was with you up until there. I don't have a vagina, but I'd be annoyed by this. I'm sure there would be plenty of people with vaginae (AKA Women or serial killers) that wouldn't be bothered by this.

stlunatic 05/12/2009 4:43 PM
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Tindytim :
I'm not sure if I want to +1 you because I found that hilarious, or -1 you because that was horribly inappropriate. I guess I'll just split the difference.



I just couldnt resist... so rate +1 Dells sake as they are looking to pick up Women.

stlunatic 05/12/2009 4:44 PM
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*for Dells sake

PS. you should really make an edit option in here

goryachev 05/12/2009 4:51 PM
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keither5150 :
The bad idea was assuming that the majority of ignorant users are women.


Why do you think this is not exactly how it is?
I don't think dell went through the trouble without making a proper research.

Did you do the research to claim this on the general level?

stlunatic 05/12/2009 4:54 PM
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goryachev :
Why do you think this is not exactly how it is?I don't think dell went through the trouble without making a proper research.Did you do the research to claim this on the general level?



Did you do the research to claim that the OP claimed that on the general level?

kezix_69 05/12/2009 4:55 PM
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Articles like this is why I come here everyday. An interesting tid bit of computer news mixed in with a writer with an opinion and some great comments to read at the bottom!

JMcEntegart 05/12/2009 5:00 PM
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goryachev :
Why do you think this is not exactly how it is?I don't think dell went through the trouble without making a proper research.Did you do the research to claim this on the general level?



Majorities aside, don't you think that Dell should be catering to everyone?

christop 05/12/2009 5:02 PM
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I think it is sad for dell to try and sell pretty colors and such.. Is their a bunch of ladies out there who would be like O my god it's pink or blue I got to have it.... I might be wrong I did see a sorority girl with a pink mac... So who knows..

fuser 05/12/2009 5:07 PM
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Wow. I'm a guy and I kinda like the new site.

matt2k 05/12/2009 5:07 PM
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oh dear, this seems to be going a bit off topic

Marcus Yam 05/12/2009 5:07 PM
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christop :
I think it is sad for dell to try and sell pretty colors and such.. Is their a bunch of ladies out there who would be like O my god it's pink or blue I got to have it.... I might be wrong I did see a sorority girl with a pink mac... So who knows..


Color is a pretty big factor in any purchase decision. I wouldn't say that color sensitivity is an exclusively feminine item, considering how much men (and women) care about what color his or her car is.

One thing that the Della site doesn't do to cater to women is to just say "Hey girls, it comes in pink!"

Clearly Dell(a) is trying to get women to identify with its products on some other level, such as meditating and blissing out.

JMcEntegart 05/12/2009 5:20 PM
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matt2k :
oh dear, this seems to be going a bit off topic



I love the smell of a gender battle in morning!

Nightsilver 05/12/2009 5:21 PM
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Ok, so I lol'd. Perhaps by their apparent focus women with their netbooks, they're implying that women have weak arms and are thus unable to use a more manly laptop like a 15.4"-17" from Dell's Vostro or Studio lines. And by referencing recipes somewhere on their site, they are OBVIOUSLY implying that a woman's place is in the kitchen.

Not. Sounds like a tinfoil hat feminist to me!

keither5150 05/12/2009 5:22 PM
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@goryachev

Are you asking if I keep score of all the dumb questions that I am asked on a daily basis? The answer is no.

Call it years of experience dealing with ignorant users. In my office the 3 most hopeless users are men. The 3 most knowledgeable users in my office are also men.

At work the women out number the men by about 3/2.

I base my statement on 9 years of dealing with over 100 users.

Okay, I agree with you that Dell most likely did some research.

I simply don't agree with Dells conclusions.


jrnyfan 05/12/2009 5:29 PM
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Sexist or not, Dell is about making money and this is society and how society is. To deny that women and men are fundamentally different is ridiculous just as to assume that women and men can't do things the other can is ridiculous.

Men and Women are fundamentally different when it comes to how they think, react and process information. I would agree that some of this is due to environmental influences but I personally believe that some of this is fundamental at the gene level.

In sum, everyone is free to believe and choose as they see fit but Dell is simply trying to make money and targeting a sector of the populous that it feels is underserved by their current marketing strategy.

stlunatic 05/12/2009 5:40 PM
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