Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No
Ads

Microsoft Bing Goes Down Due to Mistake

by - source: Tom's Hardware US

Microsoft's Bing search engine went down on Thursday, displaying a browser error message to users who tried to access the 'decision making engine.'

Microsoft yesterday acknowledged a service disruption affecting its Bing search engine with a series of tweets from its official Bing twitter account. "We're aware and looking into it...stay tuned," was the first message from Redmond confirming that all was not right in Bingland. Shortly after, a second message relayed that everything was back to normal. A third message promised details once Microsoft had figured out what had gone wrong.

In a blog post Satya Nadella, Senior Vice President for Online Services, explained what had happened. Nadella detailed that the cause of the outage was "a configuration change during some internet testing that had unfortunate and unintended consequences." Check out the full post below.

"The cause of the outage was a configuration change during some internal testing that had unfortunate and unintended consequences.

As soon as the issue was detected, the change was rolled back, which caused the site to return to normal behavior. Unfortunately the detection and rollback took about half an hour, and during that time users were unable to use bing.com.

We strive to maintain a high standard of operational excellence at Bing. We are running a post mortem to find out how our software and processes need to be improved to prevent anything like this from happening again."

CNet reports it was "at least 45 minutes." Did you have any problems with Bing last night? Let us know in the comments below!

Follow us on Twitter for more tech news and exclusive updates here.

Share:
88
Comments
Read more
X
Submit

Comments
Add your comment
rags_20 12/04/2009 5:24 PM
Hide
-10+

Google all the way.

wenty 12/04/2009 5:27 PM
Show
verenos 12/04/2009 5:27 PM
Hide
-20+

Bing made a decision to take a break.

wenty 12/04/2009 5:28 PM
Show
enzo matrix 12/04/2009 5:33 PM
Hide
-11+

Does anyone here even use bing? comment if you do.

purplerat 12/04/2009 5:33 PM
Show
buwish 12/04/2009 5:34 PM
Hide
-0+

LMFAO.."Bing made a decision to take a break."

cushgod 12/04/2009 5:36 PM
Show
enzo matrix 12/04/2009 5:42 PM
Show
djackson_dba 12/04/2009 5:43 PM
Hide
-20+

"why would I use Bing, so I can see what Microsoft want me to see... "
You think other search engines, including Google, are not directing your searches to their own advantages? LOL!!!

I use both Google and Bing. Google seems better for highly generalized searches, but I get much better results from Bing on technology related searches. YMMV.

powerbaselx 12/04/2009 5:43 PM
Show
powerbaselx 12/04/2009 5:47 PM
Show
ssalim 12/04/2009 5:51 PM
Hide
-0+

Internal changes? All changes need to go through test site first. What were they thinking?

stryk55 12/04/2009 5:52 PM
Show
pcavv 12/04/2009 6:04 PM
Hide
-10+

I use both but little by little I'm using Bing more, i think is best on overall with the exception for generalized things.

I think people sometimes should forget brands and use whats the best for the result they need.
Its good that both have something better than the other that way keeps the competition, and as result we, the ones that can take advantage of whats best forgetting brands, get better products.

maydaynomore 12/04/2009 6:04 PM
Hide
-12+

I use Bing.....deal with it.
Seriously though: Who cares....? You'll find what you're looking for with either engine. They are both good search engines, I just wanted something new..I'm tired of the way Google looks.

Anonymous 12/04/2009 6:05 PM
Hide
-4+

I only use bing for the bird's eye view maps. That's it.

STravis 12/04/2009 6:09 PM
Hide
--1+

I still use Google so this interruption had no impact on me.

That being said, this speaks volumes of the general Q&A and roll-out procedures at MS that they actually took down their own site...

njalterio 12/04/2009 6:10 PM
Hide
-1+

I use google pretty much by default. However I have started using Bing strictly for taking advantage of Bing cashback.

redgarl 12/04/2009 6:24 PM
Show
festerovic 12/04/2009 6:25 PM
Hide
-0+

How come no one said it yet? Bing is awesome for porn. Google is so easy to get what I want, until that stops, I won't type anything but "boobs" into Bing...

amdgamer666 12/04/2009 6:26 PM
Hide
-2+

I wonder how many people went to Bing during that time and, after seeing that it was down, permanently switched to Google because when was the last time Google was down? oh yeah, never

zak_mckraken 12/04/2009 6:28 PM
Hide
-15+

Cushgod :
oh that's right when you upgrade to IE8 it tries to default everything to Microsoft. Bing included... lame!!


No shit!? When I installed Chrome, it tried to set my default search engine to Google! Can you believe this? I'm outraged!

djackson_dba 12/04/2009 6:30 PM
Hide
-16+

amdgamer666 :
I wonder how many people went to Bing during that time and, after seeing that it was down, permanently switched to Google because when was the last time Google was down? oh yeah, never



Actually, their last major outage was May of this year.

RahBoT 12/04/2009 6:41 PM
Hide
--1+

I asked my family they have heard of Bing an they are like "What is Bing?". I use Google, an so do they. I dont know about Bing because I've used google for over 8 years or so. You use what you know works and will help you find and finish what your doing. Why switch and learn something new which takes longer. I know MS was tring to get new computer users to use Bing and IE8 because I would say over 99% of new computer users will use what they have and given to them.

djackson_dba 12/04/2009 6:48 PM
Hide
-7+

"Why switch and learn something new"

Because otherwise we would all still be using DOS. LOL!
Actually... probably adding machines or an abacus... maybe groups of fingers and toes.

Progress in life is based on the Learning Something/Trying Something New principal. It is what got you off the teet.

backin5 12/04/2009 6:52 PM
Show
omnimodis78 12/04/2009 6:53 PM
Hide
--3+

Why are people getting the thumbs down for posting their honest opinions about the inferiority of bing? I know we're all impressed by Microsoft because of Windows7 but let's not lose sight of the fact that bing isn't all that good. I tried it, and while it's not terrible, it's also not as precise as google, and I don't think it deserves much credit. It's a nice try, but why use bing when google is simply just right.

superblahman123 12/04/2009 6:55 PM
Hide
-1+

ssalim :
Internal changes? All changes need to go through test site first. What were they thinking?



Lots of unforeseeable things can happen to a site once it goes live, but they could've used an internal test domain. Unless they were worried about version control (test version vs. real version), then they should've used a test domain.

amdgamer666 12/04/2009 6:56 PM
Hide
-2+

djackson_dba :
Actually, their last major outage was May of this year.



Huh I did not know that. I take it back then. Idk why I don't hear about this stuff.

djackson_dba 12/04/2009 6:57 PM
Hide
-3+

backIn5 :
Am I the only one who finds the idea of letting MS make my decisions for me terrifying?



What would be true in the above statement would apply to any search engine you use.


Ads

Best offers

Newsletters


OK
Ads