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How to Fix Windows 8 Update Freezing Issue

By - Source: Tom's Hardware US | B 20 comments

Windows 8 Update is Stuck at Updating. How Do I Fix This?

How to Fix Windows 8 Update

Many times the updates are downloaded but are scheduled to get installed automatically during Windows shutdown or startup. Sometimes Windows 8 might also require a reboot after the successful installation of all the downloaded updates.

However, there might be times when you find that Windows 8 freezes while updating. This freezing issue may arise due to an application that is pre-installed on the computer, or sometimes because of incompatible service that is running in the background. In either case, administrators can restore the system to an earlier restore point which takes the system back to the state where no incompatible services were running or inappropriate applications were installed. Once done, the download and installation process of the updates can be re-initiated.

How to Restore Windows 8 to Earlier Restore Point

In order to restore Windows 8 to an earlier restore point, the instructions given below must be followed:

  1. Log on to Windows 8 computer with the administrator account.
  2. Click the Desktop tile from the Start screen to go to the desktop screen.
  3. Once on the desktop screen, click File Explorer icon from the taskbar.
  4. On the opened Libraries window, right-click Computer from the left pane.
  5. From the context menu that appears, click Properties.
  6. On the System window, from the left pane, click System Protection.
  7. On the System Properties box, make sure that System Protection tab is selected.
  8. On the selected tab, click the System Restore button under System Restore section.
  9. On the displayed System Restore box, make sure that the Recommended Restore radio button is selected. Alternatively, Choose a different restore point radio button can also be selected to manually choose the restore point to which Windows 8 is to be restored.
  10. Click Next to continue.
  11. On the Confirm your restore point page, click Finish.
  12. On the displayed confirmation box, click Yes to restore the Windows 8 computer to an earlier restore point.

How to Initiate Windows Update

After Windows 8 is successfully restored to an earlier restore point, the instructions given below must be followed to initiate Windows update:

  1. Restart the computer.
  2. Log on to Windows 8 computer with the administrator account.
  3. Make sure that the computer is connected to an active Internet connection.
  4. Click the Desktop tile from the Start screen to go to the desktop window.
  5. Once on the desktop screen, hover mouse to the bottom right corner of the window.
  6. From the displayed options, click Settings.
  7. On the Settings pane, click Control Panel.
  8. On the opened Control Panel window, click System and Security.
  9. On the System and Security window, click Windows Update from the right pane.
  10. On the Windows Update window, click Check for Updates from the left pane to make the Windows 8 download and install the updates automatically.

The above content was adapted from our Tom's Hardware Tutorials Forum.

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Top Comments
  • 15 Hide
    Be0wulf22 , March 12, 2014 8:39 AM
    Restoring to an earlier point in time is not a fix for the update freezing in the first place.
Other Comments
  • 15 Hide
    Be0wulf22 , March 12, 2014 8:39 AM
    Restoring to an earlier point in time is not a fix for the update freezing in the first place.
  • 5 Hide
    mavroxur , March 12, 2014 9:26 AM
    I've found a permanent fix. Windows 7.
  • 2 Hide
    CaedenV , March 12, 2014 9:43 AM
    what is with all of the fix win8 articles coming out on Toms? Again, this is a WINDOWS ISSUE, not a Windows 8 issue.Also, if this happens on your system there is a far simpler solution; Press and hold the power button to force the system off, turn the system back on. During the boot process Windows (vista and later) will recognize that the install did not complete and will re-install the update during the boot process before any applications are loaded. Much simpler than fiddling about with restore points and other useless garbage that people typically don't know how to use properly in the first place. If it still cannot finish the install then it will simply uninstall the update, bringing you back where you started so that you can troubbleshoot the issue.
  • 0 Hide
    Red_Sun , March 12, 2014 10:03 AM
    Quote:
    I've found a permanent fix. Windows 7.
    Beat me too it.
  • 4 Hide
    Nolonar , March 12, 2014 11:05 AM
    Quote:
    Also, if this happens on your system there is a far simpler solution; Press and hold the power button to force the system off, turn the system back on.
    It's generally not a good idea to power off a computer while it's updating.
  • 0 Hide
    Soda-88 , March 12, 2014 11:07 AM
    'Cus Windows 7 never had these issues :D I for one had 0 issues in 2 years of using 8 apart from that mouse glitch they patched within a week with KB2908279.
  • -1 Hide
    rwinches , March 12, 2014 2:39 PM
    Isn't neat that it now takes 2 or 3 times the steps to do anything important in Win 8?

    Non-intuitive steps to boot.

    I find it absurd that experienced Win users need to use Google to find out how to do maintenance functions like getting a full system image.
  • 1 Hide
    Nolonar , March 12, 2014 2:59 PM
    Quote:
    Isn't neat that it now takes 2 or 3 times the steps to do anything important in Win 8?

    You no longer need to confirm when you move files to the trash in Windows 8 or when you want to merge the contents of two folders, that's 1/2 the amount of steps required compared to earlier versions of Windows.

    So... can we has examples plz?


    Quote:
    Non-intuitive steps to boot.

    Really? Because pressing the power button on your PC to boot it is non-intuitive?
    That's no different from what we were doing for the past 50 years.


    Quote:
    I find it absurd that experienced Win users need to use Google to find out how to do maintenance functions like getting a full system image.

    Yeah, because everybody knows how to do a full system image on any version of Windows prior to 8 without Google.

    Whatever it is you're smoking, I want some too ;) 
  • 1 Hide
    apache_lives , March 12, 2014 3:26 PM
    THG stop the Windows 8 hating seriously
  • 0 Hide
    jimmysmitty , March 12, 2014 4:15 PM
    Quote:
    Isn't neat that it now takes 2 or 3 times the steps to do anything important in Win 8?

    Non-intuitive steps to boot.

    I find it absurd that experienced Win users need to use Google to find out how to do maintenance functions like getting a full system image.


    The problem is that these guides are written with a pretty low end way of doing things. For example, you can access all of the administrative tools by right clicking the Start Button in 8.1 or use Windows + X to get the same results. All the normal shortcuts work.

    This just seems to be made for the most basic of users, not true enthusiasts who can move around an OS with just a keyboard.

    Quote:
    THG stop the Windows 8 hating seriously


    It does kind of feel like it, especially when the articles are geared towards Windows 8 when in fact most every version of Windows has suffered from issues like this.
  • 1 Hide
    PallindroneT3604 , March 12, 2014 5:54 PM
    I've gone to C: /Windows/System 32/wuapp and right clicked. Made a shortcut right there to desktop. One-Stop Updating. Instead of digging around through charms and corners.
  • 0 Hide
    jimmysmitty , March 13, 2014 1:37 AM
    Quote:
    I've gone to C: /Windows/System 32/wuapp and right clicked. Made a shortcut right there to desktop. One-Stop Updating. Instead of digging around through charms and corners.


    I just created a desktop shortcut for the Control Panel and everything I need is right there.

    As well, the same GodMode in Windows 7 works in 8 so there is another way to make life easier.
  • 0 Hide
    urbanman2004 , March 13, 2014 2:10 AM
    POS Windows updates. They restart my PC w/o my permission
  • 1 Hide
    ALANMAN , March 13, 2014 4:34 AM
    Quote:
    I've gone to C: /Windows/System 32/wuapp and right clicked. Made a shortcut right there to desktop. One-Stop Updating. Instead of digging around through charms and corners.
    You can just press start and type 'wuapp' in the Start Screen. Same as Windows 7 and Vista, the Start Screen performs the same functions as the Start Menu.
  • 0 Hide
    ALANMAN , March 13, 2014 4:37 AM
    Quote:
    Quote:
    I've gone to C: /Windows/System 32/wuapp and right clicked. Made a shortcut right there to desktop. One-Stop Updating. Instead of digging around through charms and corners.
    I just created a desktop shortcut for the Control Panel and everything I need is right there...
    Win + X will bring up the power user menu immediately, containing control panel and various other administrator tools that most of us use.
  • 0 Hide
    cypher720 , March 13, 2014 7:43 AM
    I believe you missed the built in windows update auto fix. Go to control panel, type in troubleshooting. Select Fix problems with windows update. No system restore, no hard reset. Just works.
  • 0 Hide
    uncoveror , March 13, 2014 1:43 PM
    Here is the solution:1. back up your personal files and folders.2. Format your hard drive.3. Install Windows 7.
  • 0 Hide
    PallindroneT3604 , March 14, 2014 12:04 AM
    Or....I could just click the short cut icon I created and update Windows that way. Now even easier. And yes, I do have a few more shortcuts, but not many. And yes, I've set up the GodMode icon. I really don't have to go to the Start Tiles menu for much....which is the way I like Windows 8.1......it's just as friendly this way to me, alleviating a lot searching or what have you. Works for me!
  • 0 Hide
    bloodroses75 , March 14, 2014 9:04 AM
    I remember having this issue happening to me multiple times with Windows XP, Windows Vista, and Windows 7. It hasn't happened yet in Windows 8 (not that it couldn't). Tom's really needs to be more generalized about this as it's an issue that plagues all versions of Windows. I would say to fix this just run Linux, but it has it's own little oddities as well.
  • 0 Hide
    windows migration , March 20, 2014 3:29 AM
    Article helped me a lot for migration.Upgraded Successfully.