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Woman Calls Tech Support Over Google PAC-MAN

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VOTW-Suffice to say the majority of people enjoyed Google's Pac-Man doodle a few weeks ago. Collectively we wasted tons of what could have been productive hours playing the classic game on the Google homepage. Unfortunately, not everyone was so impressed.

One woman called tech support because she was so frustrated by the noise. When she was told, "It'll be gone tomorrow," she asked if there was no way she could switch it off. The lady said she didn't have any friends who knew about computers so she had no one to ask. After the tech support agent walked her through how to close the Google homepage tab without closing everything else, she asked if they had gotten many Pac-man related calls. I can't tell if she was surprised or embarrassed to hear she was the first.

Topics
Google
62 Comments Comment from the forums
  • pratkal 10 June 2010 04:57
    i am surprised to post comment on these topic first
    Reply
  • MiamiU 10 June 2010 04:59
    that was painful to listen to... I hope when i'm old I don't turn like that
    Reply
  • mrecio 10 June 2010 05:03
    How did this lady land a job that had anything to do with computers? I get calls from clueless people all the time but i think the guy did a good job staying patient with her.

    computer literacy test for new employees?
    Reply
  • gpace 10 June 2010 05:07
    I propose a simple computer knowledge quiz with every private computer purchase. The OS will the adjust.

    But that's a lot of work.
    Reply
  • leafman420 10 June 2010 05:08
    lol, this is my nightmare every night. ahhhhhh!!!!! "Did you turn it off and then on." Painful real Painful... I love PacMan...
    Reply
  • nforce4max 10 June 2010 05:28
    This is the dark side of IT tech support. x.x
    Reply
  • silversurfernhs 10 June 2010 05:29
    Oh my god... i experience conversations like this on a regular basis as a computer technician and tech support specialist... drives me insane. So i switched to using remote assistance where i can... People have no clue, but its not their fault. I find it humorous to some degree. "if i turn my monitor on"...........................
    lol
    This guy gets props here!
    Reply
  • Pyroflea 10 June 2010 05:30
    I couldn't imagine being that stupid. It just blows my mind.

    It's one thing being horrible with computers, I can ALMOST understand that the phonecall was made. The fact that it took 5 MINUTES TO SORT OUT just... I just don't even know. Lmao
    Reply
  • Camikazi 10 June 2010 05:31
    I couldn't listen to the whole thing, it was too painful, i was on the edge of yelling at the screen to try and make her understand.
    Reply
  • gti88 10 June 2010 05:45
    I was laughung hard.
    Although it's not that funny when it's your relatives who don't know how to use a PC.
    Reply