Sign in with
Sign up | Sign in

Nvidia Pulls Graphics Card-frying 196.75 Driver

By - Source: Tom's Hardware US | B 109 comments

Nvidia has pulled its 196.75 driver amid complaints that it's malfunctioning and frying graphics cards.

According to incgamers, several people have had their PC or video cards croak after installing the Nvidia 196.75 drivers. StarCraft II Beta players were the first to notice a problem and following complaints that it was something to do with the latest patch from Blizzard, Blizzard tech support explained that the problem is Nvidia's latest driver and Starcraft II Beta is not the only application affected

Blizzard says the problem has to do with the driver's fans control not working properly. This in turn causes the card to overheat and in some cases it can cause video card, motherboard and/or processor damage. Blizzard support has instructed all players to uninstall the driver immediately and use the older 196.21.

"We're getting reports where users are getting intermittent low FPS after installing these drivers. It seems that it is related to the fan control included in these drivers not working correctly and is causing the video card to overheat on 3D applications. This will affect Warcraft 3, World of Warcraft and StarCraft 2 Beta. Please uninstall the drivers and revert back to the older ones."

When contacted by incgamers, Nvidia said it was aware of the issue and that the drivers had been pulled until they can verify a root cause.

"We are aware that some customers have reported fan speed issues with the latest 196.75 WHQL drivers on NVIDIA.com. Until we can verify and root cause this issue, we recommend that customers stay with, or return to 196.21 WHQL drivers. Release 196.75 drivers have been temporarily removed from our Web site in the meantime."

We'll keep you posted on this one. In the meantime, has anyone experienced this particular problem? Let us know in the comments below.

Discuss
Display all 109 comments.
This thread is closed for comments
Top Comments
  • 19 Hide
    Ciuy , March 5, 2010 12:20 PM
    geeez nvidia hitting brick walls everywhere :) )
  • 12 Hide
    Mousemonkey , March 5, 2010 12:21 PM
    Quote:
    Well, last night before installing Bad company 2 I thought I'd install nVidia's latest drivers. I had no problems with Bad Company 2 in beta, but last night, with the new drivers, my computer rebooted after just 2 hours of play. Guess I'll be doing some rollback.

    Or use Rivatuner to manually turn the fan speed up.
Other Comments
  • 5 Hide
    Reynod , March 5, 2010 12:04 PM
    I have had enough problems with the 196.21 drivers thanks ... and I was thinking of rolling back another notch.

    Cheers
  • 2 Hide
    howardp6 , March 5, 2010 12:04 PM
    If it is truely a driver ussue, I hope the response for NVIDIA is better that theirs for the defective laptop GPUs, I have a HOP Laptop which is is a doorstop.
  • 1 Hide
    baddad , March 5, 2010 12:05 PM
    I have those drivers on my game machine but it's water cooled so I've had no problems.
  • 1 Hide
    Tomtompiper , March 5, 2010 12:09 PM
    When it rains it pours!
  • -2 Hide
    Tedders , March 5, 2010 12:19 PM
    Looks like NVIDIA is taking a cue from ATI's past years when it comes to driver quality...
  • 19 Hide
    Ciuy , March 5, 2010 12:20 PM
    geeez nvidia hitting brick walls everywhere :) )
  • 12 Hide
    Mousemonkey , March 5, 2010 12:21 PM
    Quote:
    Well, last night before installing Bad company 2 I thought I'd install nVidia's latest drivers. I had no problems with Bad Company 2 in beta, but last night, with the new drivers, my computer rebooted after just 2 hours of play. Guess I'll be doing some rollback.

    Or use Rivatuner to manually turn the fan speed up.
  • 1 Hide
    nforce4max , March 5, 2010 12:23 PM
    Great a new and fantastic way to turn my sli box into a hog dog rotisserie oven....still using 191.7 :s at least my 8400gs can still do phsyx.
  • 4 Hide
    rhino13 , March 5, 2010 12:46 PM
    Tims to buy a 5800
  • 1 Hide
    tinmann , March 5, 2010 12:59 PM
    I had a problem with slow frame rates in Fallout 3 and didn't wait for someone to tell me there was a problem. I've been using EVGA precision tool and noticed right away my card was running hotter. I immediately rolled my driver back.
  • 6 Hide
    Anonymous , March 5, 2010 1:02 PM
    Honestly, I've learned that when using Geforce cards always have Rivatuner on with you. I've had the 7900GTX, 8800GTS, GTX 260 and whenever I play games even if the temp of GPU shots to 65+ degrees celsius the stupid fan won't go faster than 30%. Only after I popped in Rivatuner from Guru3D did I realize how strong that fan can be.

    Now when my GPU gets to 50+ the fan speed hits at least 50%...tehehhe...set it to 100% fan speed it's kind of fun...it's like a freaken vaccum.
  • -1 Hide
    saint19 , March 5, 2010 1:06 PM
    Well, I think that I have this driver version and my GTX260 is running at 50C on idle, now that I know this, I will uninstall this driver version and install a previous version.
  • -7 Hide
    Mousemonkey , March 5, 2010 1:13 PM
    Quote:
    What I'd be interested in hearing is Nvidia going to give free replacements for the video cards that have been fried, if it does turn out to be case that the drivers caused the damage.

    A responsible company would, however Nvidia of late I'm not to sure about, I've been a consistent user of Nvidia cards, but my next one is going to be an ATI one.

    So are ATi going to compensate those who have been affected by the GSOD/vertical lines issue? After all there are users that will have lost valuable productivity and gaming time not to mention the emotional stress of trying to fix a problem that was not of their own making.
  • 3 Hide
    jonathan1683 , March 5, 2010 1:26 PM
    of course they would warranty it. I put my video card in the slot wrong and fried it and they still warrantied it. They are very lax on the return policy from my experience and this is their fault anyways.
  • 0 Hide
    comp_builder22586 , March 5, 2010 1:30 PM
    Problems with warcraft 3? are you serious? since when does that game tax any more then 10 percent of any modern GPU, even at the highest settings.
  • 2 Hide
    dman3k , March 5, 2010 1:34 PM
    WOW... ATI has better drivers???
  • 7 Hide
    viometrix , March 5, 2010 2:08 PM
    this actually fried my sons computer yesterday.... is nvidia going to pay for this?
  • 2 Hide
    sliem , March 5, 2010 2:17 PM
    What, they think they still dominate the market? They better fire someone responsible and pull their sh!t together.
  • -8 Hide
    notty22 , March 5, 2010 2:17 PM
    Video card issues are probably the #1 bricker of Laptops.
    Given the installed base, I bet ATI cards have a much higher % of failures.
    I have a 2004 Sony/ATI bricked . The current owners of ATI, the OIL Barons don't care much about the legacy hardware, in case you didn't know.
  • 9 Hide
    barmaley , March 5, 2010 2:38 PM
    I don't know about anybody else, but personally, when I start gaming on my GTX275 SLI, I always take control of the cards' fans in Precision tool and set it to 100%, for that exact reason...
Display more comments