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Nvidia GPU Settlement Covers Apple, Dell, and HP

By - Source: Tom's Hardware US | B 70 comments

A little payback for getting a bum GPU.

The Nvidia GPU material defect may be behind the company's latest products, but some customers haven't forgotten the sting that they felt when their GPU failed inside their notebooks.

The good news for those affected (at least in the United States) is that the class action settlement is almost ready for everyone to take part in.

Right now, the covered laptop models are ones from Apple, HP and Dell. Owners of the Apple and Dell laptops with the faulty GPU may have their hardware replaced. HP laptop owners, however, may receive a replacement notebook of similar kind and value.

Nvidia will fund $2 million for reimbursement, which will be used for repairs.

Of course, Nvidia holds steady in that it did nothing wrong.

"NVIDIA denies all allegations of wrongdoing and has asserted many defenses," a notice issued by the U.S. District Court reads, according to AppleInsider. "The settlement is not an admission of wrongdoing."

Check out the dedicated Nvidia Settlement page for the full details and the list below to see if your laptop model is included.

Apple MacBook Pro (15-inch) May 2007 – September 2008
Apple MacBook Pro (17-inch) May 2007 – September 2008
Dell Inspiron 1420 May 2007 – September 30, 2008
Dell Inspiron 9400/E1705 March 2006 – February 28, 2010
Dell Latitude D620 December 2005 – November 30, 2008
Dell Latitude D630 February 2007 – September 30, 2008
Dell Latitude D630c February 2007 – September 30, 2008
Dell Latitude D820 November 2005 – March 31, 2008
Dell Latitude D830 March 2007 – September 30, 2008
Dell Precision M2300 August 2007 – September 30, 2008
Dell Precision M4300 March 2007 – September 30, 2008
Dell Precision M6300 December 2007 – March 31, 2009
Dell Precision M65 November 2005 – January 31, 2008
Dell Vostro 1700 March 2007 – September 30, 2008
Dell Vostro Notebook 1310 December 2007 – September 30, 2008
Dell Vostro Notebook 1400 May 2007 – September 30, 2008
Dell Vostro Notebook 1510 December 2007 – September 30, 2008
Dell Vostro Notebook 1710 January 2008 – July 31, 2008
Dell XPS M1210 March 2006 – November 30, 2008
Dell XPS M1330 March 2007 – September 30, 2008
Dell XPS M1530 September 2007 – January 31, 2009
Dell XPS M1710 March 2006 – February 28, 2010
Dell XPS M1730 November 2007 – January 31, 2009
Dell XPS1710 March 2006 – April 30, 2009
HP Compaq Presario v30xx March 2006 – October 31, 2008
HP Compaq Presario v31xx March 2006 – October 31, 2008
HP Compaq Presario v32xx March 2006 – October 31, 2008
HP Compaq Presario v33xx March 2006 – October 31, 2008
HP Compaq Presario v34xx March 2006 – October 31, 2008
HP Compaq Presario v60xx May 2006 – October 31, 2008
HP Compaq Presario v61xx May 2006 – October 31, 2008
HP Compaq Presario v62xx May 2006 – October 31, 2008
HP Compaq Presario v63xx May 2006 – October 31, 2008
HP Compaq Presario v64xx May 2006 – October 31, 2008
HP Compaq Presario F500 October 2006 – September 30, 2008
HP Pavilion dv20xx March 2006 – December 31, 2008
HP Pavilion dv21xx March 2006 – December 31, 2008
HP Pavilion dv22xx March 2006 – December 31, 2008
HP Pavilion dv23xx March 2006 – December 31, 2008
HP Pavilion dv24xx March 2006 – December 31, 2008
HP Pavilion dv60xx May 2006 – April 30, 2009
HP Pavilion dv61xx May 2006 – April 30, 2009
HP Pavilion dv62xx May 2006 – April 30, 2009
HP Pavilion dv63xx May 2006 – April 30, 2009
HP Pavilion dv64xx May 2006 – April 30, 2009
HP Pavilion dv90xx May 2006 – November 30, 2008
HP Pavilion dv92xx May 2006 – November 30, 2008
HP Pavilion dv93xx May 2006 – November 30, 2008
HP Pavilion dv94xx May 2006 – November 30, 2008
HP Pavilion tx1xxx March 2007 – May 31, 2008

Discuss
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Top Comments
  • 20 Hide
    rantoc , October 1, 2010 1:13 PM
    Atleast Nvidia pay up to get the issue fixed, not like asome other companies - Make some lame excuse and offer some so called fix for a limited time hoping the media storm blows over and they saved some money by screwing their customers!
  • 15 Hide
    chrizt4adam , October 1, 2010 1:38 PM
    Thanx for taking 2 yrs to pay out Nvidia, you obviously care about your customers...
Other Comments
  • 6 Hide
    chromejunkie , October 1, 2010 1:02 PM
    You know, maybe Nvidia should start doing things right the first time...

    *smug little jab in the kidney*
  • 20 Hide
    rantoc , October 1, 2010 1:13 PM
    Atleast Nvidia pay up to get the issue fixed, not like asome other companies - Make some lame excuse and offer some so called fix for a limited time hoping the media storm blows over and they saved some money by screwing their customers!
  • 8 Hide
    COLGeek , October 1, 2010 1:24 PM
    Great. I have 2 systems on this list. Both GPUs on both systems (one Dell and one Apple) run VERY hot. I can hardly wait until they fry themselves and I get to wade through this process. Still, better than nothing.
  • 5 Hide
    nukemaster , October 1, 2010 1:29 PM
    Yay they are owning up to systems with defective cards from 4 years ago. That should have been fixed then. Most people just moved on from those oldest systems i bet.
  • 15 Hide
    chrizt4adam , October 1, 2010 1:38 PM
    Thanx for taking 2 yrs to pay out Nvidia, you obviously care about your customers...
  • 5 Hide
    Regulas , October 1, 2010 1:45 PM
    COLGeekGreat. I have 2 systems on this list. Both GPUs on both systems (one Dell and one Apple) run VERY hot. I can hardly wait until they fry themselves and I get to wade through this process. Still, better than nothing.

    Make sure you have insurance/coverage, Apple default is one year. Put the Mac on a blanket (cover the exhaust port) and play a several full scree HD resource hogging Flash movies, that will do the trick. Then get a new cooler chip installed.
  • 4 Hide
    theoutbound , October 1, 2010 1:47 PM
    nukemasterYay they are owning up to systems with defective cards from 4 years ago. That should have been fixed then. Most people just moved on from those oldest systems i bet.

    That is the problem. Some of these are so old that most people have purchased new notebooks, and thrown the defective one away. This is too little too late from Nvidia.
  • -6 Hide
    meat81 , October 1, 2010 1:51 PM
    theoutboundThat is the problem. Some of these are so old that most people have purchased new notebooks, and thrown the defective one away. This is too little too late from Nvidia.


    Then they obviously are not affected by the problem if their laptop is in the garbage...
  • 7 Hide
    Anonymous , October 1, 2010 2:00 PM
    nVidia's customers are OEMs in that particular case. You should talk to Apple, HP and Dell for not checking what stuff they placed in their own product. If that was a defect in every single unit (like people tell) then someone at those companies should have noticed way before selling the notebooks. You just don't make a product without testing it a little bit before selling.

    nVidia did wrong in not keeping an eye on the production. They should have had better QA to spot such problems and stop shipments.

    And then there are the nVidia's contractors, who did the shoddy job at producing the chips (nVidia, much like Intel and AMD doesn't manufacture chips in-house).

    There was a long chain of errors. nVidia is certainly to blame because they didn't had enough controls to prevent this from happening, but the real production of shoddy chips was done by third party manufacturers, and by the OEMs witch didn't have a decent QA policy or simply didn't care. All those products are for the consumer market anyway.
  • 1 Hide
    RDIII , October 1, 2010 2:10 PM
    What are we supposed to do if we started parting our system out because it died? I can send in what I've got but I sold the memory, wireless card, and burner. I bet they won't accept it unless it's a complete system.
  • -1 Hide
    rantoc , October 1, 2010 2:18 PM
    I personaly feel safer about nvidia right now than the competition, usualy companies who been burnt by costly quality issues walk ahead of the competition quality wise (before they forget the cost and slowly drop the quality again until its time to get reminded again!)
  • 0 Hide
    Anonymous , October 1, 2010 2:20 PM
    damn it, my HP laptop I had to send it before to repair because my GPU would overheat....unfortunately I won't be able to change it because my product identification number is not on the list.
  • 1 Hide
    Trueno07 , October 1, 2010 2:39 PM
    RegulasMake sure you have insurance/coverage, Apple default is one year. Put the Mac on a blanket (cover the exhaust port) and play a several full scree HD resource hogging Flash movies, that will do the trick. Then get a new cooler chip installed.


    Just try to play a game, that'll work just as well.
  • 2 Hide
    verbalizer , October 1, 2010 2:41 PM
    sweet for me...
    i have two d620s and even though both are working fine,
    i feel the need to register for UPGRADES or MONEY..!
    ima justa smilin'.. lol
  • 0 Hide
    buhusky , October 1, 2010 2:42 PM
    how are they going to replace my hardware? do they have a huge stock of mobos sitting around with 2-year old gpu in it?
  • 0 Hide
    False_Dmitry_II , October 1, 2010 2:49 PM
    COLGeekGreat. I have 2 systems on this list. Both GPUs on both systems (one Dell and one Apple) run VERY hot. I can hardly wait until they fry themselves and I get to wade through this process. Still, better than nothing.


    If I were you I'd probably tilt things in that direction to make them fail and get replacements that will probably work without issue instead of being stuck with something that may fail at any time. Sometimes to get the replacement it has to be in a limited time.
  • 0 Hide
    verbalizer , October 1, 2010 2:50 PM
    i think the options are current replacement equivalent for most and then replacements for others.
    I'm not quite sure, I didn't read entire document, I just registered and keep moving after I got certain facts..
  • 0 Hide
    rocky1234 , October 1, 2010 3:01 PM
    what about the rest of the companies that used these chip in their laptops will nvidia pay to have those fixed as well or do those customer get fk'd up the butt. just wondering lol
  • 0 Hide
    verbalizer , October 1, 2010 3:08 PM
    you'll have to check the list.
    if your not on there then I guess not.
    maybe there is another class action coming but it seems this one it just from a certain time period.
  • 0 Hide
    rhino13 , October 1, 2010 3:38 PM
    I'm a little sad here I made the mistake of buying an nVida GPU the previous time arround. It did fail on me but since I bought an eVGA add in board that's on me isn't it :( 
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