HP at the bottom of the reliability pile.
When we buy a new laptop, we're often looking for something that's powerful and portable. Most of these features we can read on specification sheets, but what we can't see is predicted reliability.
Warranty firm SquareTrade has published its own report on laptop reliability and has found that smaller laptop companies such as Asus, Toshiba and Sony make laptops less likely to succumb to failure. Larger companies such as Acer, Gateway and HP ranked at the bottom of the list for reliability.
The firm also found that more expensive laptops are less likely to fail than cheap ones – something that should be comforting to those who pull out the big bucks.
Sadly, failure rates rise as years go by. SquareTrade estimates that nearly one in three laptops fail in the first three years of ownership.
Check out the full report here for more and information on methodology.
-
8rebturtle , November 18, 2009 7:21 AMDoes this study take into account the differences in the type of users who would buy an ASUS instead of an HP? I'm thinking there is a fundamental difference between "sold at Wal-Mart" and "hot seller on New Egg." I'd venture to say the average NewEgg shopper knows how to troubleshoot their own hardware. The average Wal-Mart (computer) shopper.... "What does this button do?"
-
6IzzyCraft , November 18, 2009 6:23 AMapple tax obviously isn't enough to keep that self proclaimed satisfaction level
-
6frozenlead , November 18, 2009 5:53 AMLenovo needs to bring back IBM's old designs for notebooks. Those were tanks.
