Amazon returns buyer gets scammed out of a Ryzen 9 9950X3D — 'CPU' came with just a 3D-printed base underneath a real heat spreader

Reddit post about fake 3D-printed 9950X3D
(Image credit: Reddit - r/PcBuildHelp - Bigmancal420)

Another victim has been impacted by Amazon's loose return policy and ended up with a product they did not want — if you can even call it a product. Bigmancal420 on the PCBuildHelp subreddit shared their story of how they ended up with a 3D-printed base, but a real IHS of a Ryzen 9 9950X3D after initially buying what they thought was a real used 9950X3D from a local Amazon warehouse for just €163 after VAT.

The victim showed images of the "product" revealing a 3D-printed backplate with no CPU inside whatsoever. The IHS was from a real Ryzen 9000 series chip, which was apparently enough to fool the Amazon employees into thinking the product was untampered.

Bigmancal420 bought the chip from a local Amazon returns warehouse, noting that they were not allowed to look into the box before buying it. The buyer admitted they knew it was a risk to buy a 9950X3D for just €163, but it was a risky gamble that he lost nonetheless. For reference, a new Ryzen 9 9950X3D goes for $659 on Amazon at the time of writing.

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The Redditor's story is another example of why it pays to be cautious when looking for used CPUs that are not yet a generation old, especially popular chips such as AMD's Ryzen X3D parts that are priced significantly below MSRP. Amazon's return policy has become very lenient, making it easy for customers to return counterfeit items without Amazon employees noticing.

We covered a very similar story a few months ago, where an Amazon customer bought an open-box "like new" Ryzen 9 9900X3D from an Amazon warehouse, only to find the chip they actually got was a Ryzen 9 3900X. If you're looking for a used CPU, it would be best to steer clear of Amazon's return sales until Amazon gets more strict with its return policy. CPUs aren't the only products being counterfeited, as we've seen counterfeit GPUs as well, including one case where 42 Amazon RTX 5090 customers were served with fanny packs instead of the GPU they ordered.

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Aaron Klotz
Contributing Writer

Aaron Klotz is a contributing writer for Tom’s Hardware, covering news related to computer hardware such as CPUs, and graphics cards.

  • Mr Giggles
    I bought a like new DJI RC 2 (drone controller with a screen) from Amazon. It wouldn't connect to my drone even though docs said it would. Turns out it was the RC 1 which looks pretty much same.
    So the previous owner bought a RC 2 and stuffed his RC 1 in the box and returned it. Luckily he was signed into it and had his email. So I hunted him down and now I wear his skin as a trophy.
    Reply
  • thrus
    I feel bad to say this but. Some scams are return scams as they have a way to fake it enough to get money back. What is to stop people from buying returns and getting a valid product then pulling the swap themselves?

    It is sad that this is something that crossed my mind but with all the news it is also a way to try and pass the blame back to another.

    It doesn't work if you buy new but if you buy used it opens the door to a different scam.
    Reply
  • SkyBill40
    The mantra of "if it's too good to be true" should have been banging around at high volume in that dude's brain.
    Reply
  • Shiznizzle
    SkyBill40 said:
    The mantra of "if it's too good to be true" should have been banging around at high volume in that dude's brain.
    Some people are incapable of saying no. Some are so addicted to gambling that even when their own brains are saying no, they do it anyway.

    I faced this same crap this week. I live in the UK where damp houses are as common as dog poop on side walks. If you have wooden guitars in houses with constant %90 humidity you can kiss your guitar good bye in as little as 12 hours. My cheap squier is toast now. The others i sold off already while they still have value.

    I run a dehumidifier but in order to keep the % down to levels so mould does not grow, it has to be set below %60. Which is also not ideal for wooded guitar necks either.

    So for years ive looked for a carbon fiber guitar neck cos those things do not care about humidity. Does not effect them at all. So the neck will stay with its relief set for life.

    When Steinberger stopped making the necks that was it for carbon necks for at least 20 years. It was only since 2010 that the industry started back up again but they want serious money. 1000 pounds for the neck

    So then i see a Moses neck on ebay this week at 290 pound.....starting at 290. But the guy was extremely stingy with the info. I messaged him to ask if the hardware came with it and what the relief was ( the bend of the neck - either bow or extremely bowed or even worse, bowed out and useless)

    He said the neck came with hardware and he said he took it to his luthier and they said it was a work of art.

    He said all the things you want to hear.

    I had my doubts. The nut on the neck which holds the strings near the tuners was not even set and the pic showed it halfway off of the mounting. As in its not even glued it. How can a luthier say the thing is good if the nut is not even set?

    No string tree holes to hold the strings on a neck which needs the string tree's.

    The mounting holes were filthy and had black gunk in them and the threads would need to be chased. Yet his luthier said this was a work of art.

    For me, too many things were wrong. Apart from that it needing to come from ireland. These necks normally got for top top top dollar cos they are not made anymore. This was 290/offer.

    Nah, i will pass. Seemed too good to be true and too many issues which cost money. In the end this would cost as much as a brand new Klos neck when figuring how much it would cost to get the luthier to look at the thing.
    Reply
  • PEnns
    A- Amazon returns buyer ....
    B - Amazon Returns buyer .....
    Did Amazon return a buyer??

    Amazing how one capitalization makes the hole sentence understandable.
    Reply
  • BigBackJoe
    PEnns said:

    A- Amazon returns buyer ....
    B - Amazon Returns buyer .....
    Did Amazon return a buyer??

    Amazing how one capitalization makes the hole sentence understandable.
    whole*
    Reply
  • imsurgical
    BigBackJoe said:
    whole*
    I'm sorry, not trying to be mean about this truth, but I laughed at this way more than I should as soon as I saw the hypocrisy of PEnns comment, followed by the BigBackJoe's correction :tearsofjoy:

    Thank you!
    Reply
  • PEnns
    imsurgical said:
    I'm sorry, not trying to be mean about this truth, but I laughed at this way more than I should as soon as I saw the hypocrisy of PEnns comment, followed by the BigBackJoe's correction :tearsofjoy:

    Thank you!
    "hypocrisy". Wow, a 4 syllable word. Don't get nerdy on us now!!

    Yeah, English is such a tough language for some people, they can't see anything wrong with major mistakes.
    Reply
  • King_V
    So . . there's not any sort of policy with Amazon Returns that says "We guarantee that you're getting the product that the box says it is" or something?
    Reply
  • JayGau
    Something doesn't add up. It is said that he bought it from the Amazon warehouse. So it was a refurbished product sold by Amazon. Then, why was the price so unrealistically low? If Amazon employees thought the real CPU was in the box, they would have asked a much higher price for it. 163€ sounds more like a purchase from a third-party seller (scammer in this case).
    Reply