Sony Recalling Over 500,000 Vaio Laptops
Sony's Vaio VPCF11 and VPCCW2 are so sizzling hot, they could literally burn your skin.
Sony today issued a recall of 535,000 VAIO laptops after receiving reports that the systems were overheating to the point of causing hardware damage and possibly burning skin. The problem resides within the VPCF11 and VPCCW2 family of notebook PCs. Consumers who already purchased one of the problematic devices will need to download a firmware update for the BIOS that supposedly fixes the issue.
"Sony takes pride in the quality of its products," said Mike Lucas, Sony Electronics Senior Vice President, VAIO. "Recently, we became aware of a potential issue affecting certain units within the VPCF11 and VPCCW2 series of notebook PCs. In rare instances, these notebook computers may overheat due to a potential malfunction of the internal temperature management system, resulting in deformation of the product's keyboard or external casing, and a potential burn hazard to consumers."
The list of affected models (which can be found here) is an impressive one that encompasses over one hundred models from the VPCF11 and VPCCW2 series combined. Although the VAIO BIOS was actually created by a third party and then customized by an additional third party, Sony supposedly tested the BIOS on the VAIO platform before releasing to retail.
"If you have any questions or need additional assistance with the firmware update installation, call Sony technical support at (866) 496-7669 for assistance," Lucas said. "The satisfaction of our customers is our number one priority, and we will work diligently to ensure that your VAIO notebook is in top working order. We apologize for any inconvenience and appreciate your support in this matter."
Anyone smell a potential lawsuit?
Why you ask? Because it's awesome.
Remember the PS3 way back when, you could do all kinds of nifty things. Then they took that from you, installed a patch with a new EULA saying you cant sue, and you agree to take it in the butt!
HP have the same problem with many of their laptops products and nobody says anything.
I second that! HP ftw!, now somebody who owns a Alienware say something to make sony feel bad
Check this article on NY times (6/28/10)
"....A study by Dell found that OptiPlex computers affected by the bad capacitors were expected to cause problems up to 97 percent of the time over a three-year period, according to the lawsuit...."
97% fauliar rate and Dell did not even bother to recall them back....
Since no company is problem proof... maybe it is good to see a company at least trying to recover the problem by recalling them back.
My only problem.... why wait so long...
oops... forgot the link
here it is...
http://www.nytimes.com/2010/06/29/technology/29dell.html?adxnnl=1&ref=technology&pagewanted=1&adxnnlx=1277895878-r4fZqd8kAqvHWMEtVhwlCA
Lol, you gave me possibly the smartest or most retarded idea ever, an idea so retarded it's genius! I am going to make a EULA for my penis.
I am going to make a EULA for my penis.
Can't sue for dissapointment? LOL
Epic win.
Ha HP laptop.......funny....=P
At least my Alienware M17x doesn't have this problem