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Newegg Ships Fake Core i7s to Unlucky Customers

By - Source: Tom's Hardware US | B 93 comments

Sources say Newegg has received a shipment of fake Core i7 processors.

Newegg reportedly ordered a shipment of 2,000 chips from D&H and 300 of them were counterfeit. Hot Hardware cites a posting from an Overclockers.com forum member named Dreadrok who received one of the fake CPUs. Dreadlock says he ordered a Core i7 920 from Newegg and received a completely fake processor.

According to HotHardware, NewEgg says the fake processors are actually demo units but looking at the pictures below (via Dreadlock), it's a hard excuse to swallow. What's more D&H has sent out cease and desist orders to two websites running stories on the fraudulent chips.

It has recently been brought to our attention that you are responsible for publishing on the internet, and specifically on your websites, untrue statements respecting allegedly counterfeit Intel Core i7 processors which you allege were sold to Newegg by D&H. This letter places you on notice that these statements are false. You have no basis for publishing these false and malicious statements about D & H. These false allegations are defamatory and disparaging to D&H”s business and business relations and have caused grave and irreparable damage to our client. [we] demand that you (i) cease and desist posting such defamatory material about D&H.; (ii) remove the contact and any reference to D&H from your website; and, (iii) post an immediate retraction and apology which shall remain posted for not less than thirty days."

Newegg, a trusted source among PC enthusiasts, is providing customers who received the fake Core i7s with RMAs.

UPDATE: Intel is now investigating this matter.

UPDATE: Newegg has said D&H distributing is not the supplier who shipped the units, rather it was a company called IPEX. Newegg has terminated its relationship with IPEX. Read more about it here.

Original photos from our friends at Overclockers.com. Check out more of what transpired over in the original thread!

Discuss
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Top Comments
  • 31 Hide
    nimbus77 , March 8, 2010 12:33 PM
    I'll still continue to buy from newegg
  • 26 Hide
    pbravo , March 8, 2010 12:32 PM
    If D&H was the source of these "demo" chips, then D&H should be the one to apologize. And, if they do not know what happened, they should begin an investigation and let everyone know that they are doing so. That is how to save their reputation, not by telling everyone to shut up about it.
  • 21 Hide
    warmon6 , March 8, 2010 12:20 PM
    wow..........
Other Comments
  • 10 Hide
    Anonymous , March 8, 2010 12:17 PM
    Fooled you!
  • 21 Hide
    warmon6 , March 8, 2010 12:20 PM
    wow..........
  • 13 Hide
    Bluescreendeath , March 8, 2010 12:21 PM
    D&H...failzors
  • -4 Hide
    gekko668 , March 8, 2010 12:27 PM
    This is my first time hearing something bad about newegg.
  • 16 Hide
    isamuelson , March 8, 2010 12:28 PM
    C&D orders? Nice try. Explain the fake fan and the CPU looks like it has a ton of dust boogers all over it!
  • 13 Hide
    JasonAkkerman , March 8, 2010 12:29 PM
    That sure does suck for NewEgg. They run a good site over there. It's going to look bad on them that one of their suppliers failed them like this.
  • 7 Hide
    Marco925 , March 8, 2010 12:29 PM
    That fan doesn't even look like it fits in the heatsink mounting holes
  • 5 Hide
    JasonAkkerman , March 8, 2010 12:30 PM
    Can anyone read the text in those pictures?
  • 26 Hide
    pbravo , March 8, 2010 12:32 PM
    If D&H was the source of these "demo" chips, then D&H should be the one to apologize. And, if they do not know what happened, they should begin an investigation and let everyone know that they are doing so. That is how to save their reputation, not by telling everyone to shut up about it.
  • -8 Hide
    noodlegts , March 8, 2010 12:32 PM
    LOOOOOOOOL

    I'm sure someone is going to be asking if that Newegg batch has any good overclockers soon.
  • 31 Hide
    nimbus77 , March 8, 2010 12:33 PM
    I'll still continue to buy from newegg
  • 13 Hide
    sot010174 , March 8, 2010 12:35 PM
    Text:

    1st: "Looks that there is a fan in there right"?
    2nd: "Looks legit enough"
    3rd: "It was shipped all broken" (blister)
    4th: "Whole thing was a sticker!!"
    5th: "Blank Booklet"
    6yh: "Bubbles"
  • 9 Hide
    jonpaul37 , March 8, 2010 12:35 PM
    This is not something newegg did bad, this is something that one of newegg's suppliers did bad. These are unopened boxes, no way for newegg to figure that out until the hard way. Shame on the Supplier for doing this, and SCREW their C&D orders.
  • 13 Hide
    coldmast , March 8, 2010 12:38 PM
    "We (Creim Macias Koenig & Frey) demand that you
    (i) cease and desist posting such defamatory material about D&H.;
    (ii) remove the contact and any reference to D&H from your website; and,
    (iii) post an immediate retraction and apology which shall remain posted for not less than thirty days."

    Funny I would demand that D&H
    (i) provide evidence that they were not the distributors of said *units*
    (ii) if they are at fault, track who is responsible, whether it be intel, employees, or thieves.
    (iii) post an apology letter on behalf of newegg to all those whom order these *units* expected to receive i7 920 processor and H/S&F.
  • 14 Hide
    azs , March 8, 2010 12:39 PM
    How do you spell Socket surely not "sochet" as on the fake label.
  • -6 Hide
    nforce4max , March 8, 2010 12:42 PM
    This is why I stopped buying retail and when I do get ripped its a paypal dispute.
  • 3 Hide
    Lavacon , March 8, 2010 12:48 PM
    Nice.... Demo units with no mention of them being demo units on the box. Misspellings and weird product numbers... wow.. silly me for thinking there was something sketchy going on here.
  • 13 Hide
    jellico , March 8, 2010 12:57 PM
    azsHow do you spell Socket surely not "sochet" as on the fake label.

    Good catch! I didn't see that the first time through. Yeah, what Dreadlock should do is tell D&H to take their Cease and Desist order, shove it up their collective asses and set fire to it. Then proceed to email copies of the pictures and the harassment emails to Intel's customer relations people, as well as the FTC Bureau of Consumer Protection. Then wait and see who ends up giving an apology.
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