Nokia and Sony tie for fourth place, while LG settles for third.
A South Korean technology company, Samsung, has beat Apple in customer loyalty for smartphones for the first time.
Behind Samsung and Apple was LG in third place, while Nokia and Sony tied for fourth. "This is the first year that Samsung beat out Apple in smartphones," said Robert Passikoff, the president of Brand Keys, which saw its customer loyalty index surveying 39,000 consumers. "When Apple was number one, everyone said, ‘Well sure, it’s Apple.’ But the fact is that Samsung always had a larger share of the marketplace."
"It’s not terrible to be number two," Passikoff added. "But in both cases I think consumers are looking for higher degrees of innovation. It was only after Samsung and other companies came out with smaller tablets that Apple brought out the iPad mini. It was only in reaction."
During November 2012, for the first time since the iPhone launched, the percentage of the smartphone's owners who said they will definitely or probably buy another Apple handset declined.
Elsewhere, for the first time in three years, Apple was not ranked among the top 20 most trusted companies for privacy. LG, meanwhile, overtook Apple as the second leading U.S. handset manufacturer during December 2012, while Samsung topped that list. The South Korean technology giant also replaced the iPhone maker as the world's leading chip buyer.
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The argument then turned into an 11 years old Nokia flip-phone vs his iPhone.
Him: "Well I have an protective case that also recharges my phone!"
Me: "My Nokia phone doesn't need a protective case. And I have a laptop at home for internet access."
I agree on the phone design for the Samsung phone. I personally don't like it either. But, I think the main reasons there are so many customers behind Samsung pretty much comes down to three things.
1) Removable battery and SD card expansion
2) Choice (people who want a 200 dollar phone can't buy an Apple brand. Yet Samsung has multiple choices all the way from low-end to high-end phones).
3) Up-to-date internal hardware. When they launch a new phone from their high-end line of phones (Galaxy S and Galaxy Note) it's pretty much the cream of the crop in terms of specs. Like the S3 is pretty much a year old and yet they still use it to compare other Android phones that recently launched.
There was an article on Wozniak calling Apple arrogant because instead of giving consumers the freedom of choice to pick out their phones, they just bring out one phone to rule them all. It worked 3 years ago when consumers didn't understand Smartphones as much as today. Now, consumers KNOW what functions to look for in a phone and want variety. Which is probably why Apple is coming out with the mini and a rumored iPhablet.
Have you looked at the screen quality of the note 2? PPI doesn't mean sweet f all. The note 2 has 20 times the contrast ratio than the iphone 5. Video looks fantastic. HTC builds a good phone but I prefer the super AMOLED. This tech will most likely be the next big thing in Televisions.
After having to show a co-worker how to work his email and texting on an iphone 5, I have a bigger appreciation for the Note 2. Working with the iphone 5 was nothing short of painful.
The reason Note 2's super AMOLED looks so good is Samsung finally ditched pentile displays for the Note 2. I really hope Samsung continues this to their S4 and Note 3 line.
Those things scratch like crazy if you don't use a protective case.
The argument then turned into an 11 years old Nokia flip-phone vs his iPhone.
Him: "Well I have an protective case that also recharges my phone!"
Me: "My Nokia phone doesn't need a protective case. And I have a laptop at home for internet access."