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If You Hate Apple and Macs, Read This

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4:11 PM - October 21, 2009 by Tuan Nguyen

There's something to say about liking your enemy. It's important to know what they're up to, what their plans are, and what they're hiding. In this case, no one should be an enemy.

Lest there be any confusion, this isn't an article to defend Apple. It's an article to defend Tom's Hardware. Read on.

Up until the last few years, Apple has been an extremely small annoying sliver in Microsoft's side. At that point in time, Apple's products were indeed quite mediocre, and seriously slow compared to other machines at the time. But these days, times have changed. Apple is now a big force in the tech industry, and in many tech sectors.

This isn't to say that Apple doesn't have issues. Every company has its issues and every company has things that people don't or do like. To look back at some of the comments posted in Mac-related Tom's Hardware articles, I can summarize them into the following:

- "Apple sucks."
- "Apple products are for stupid people who don't know what they're doing."
- "Apple products are for people who believe the Apple brainwashing."
- "Macs are for losers."
- "Macs are for people with too much money."
- "Macs are for people who want to look cool."
- "Macs are for idiots."
- "OS X sucks."
- "OS X is garbage."
- "Why is Tom's Hardware posting this Apple garbage?"
- "Apple news does not belong on Tom's Hardware."
- "Tom's Hardware gets paid by Apple."
- "Author X got paid to write Apple garbage."
- "Author X is an Apple fanboy/girl."
- "Author X is an Apple employee."

I understand everyone is entitled to an opinion--that's fine. But the point is, there's a line when people are talking about merits based on facts or commenting out of personal hate or grudge. That's fine if you don't like what Apple makes, but there's no reason to attack an author of an article. The fact of the matter is, my team is doing their job, covering as much news as they can within the scope of a day and do that with a neutral stance.

Let me go on the record here and be absolutely clear: Apple does not pay us, or our authors, even a single cent to write anything about Macs, iPhones, the App Store, iTunes, OS X, and Steve Jobs.

The Age Old Debate that Indeed is Getting Old

Where does this intense hate come from? The age-old PC/Apple debate is no longer relevant in the way that it was a decade ago, when it was clear that the "PC" side was producing clearly superior products. But the word PC is essentially a misnomer today. A Mac is a computer, simple as that. Like a ThinkPad is a laptop, and a Dell XPS is an XPS, like an Alienware Area 52 is a gaming machine, like an EeePC is a netbook. They're all computing tools.

They're all also priced differently. Some are priced based on premiums while others are priced based on price-competition. Some other companies will price their products based on a pricing war. Other products are made well and are priced to reflect that. I recall when boutique companies like Alienware, Falcon Northwest, Voodoo PC first came out. Their machines commanded a hefty premium because they differentiated themselves. Alienware included customized manuals, benchmarks of each machine, hand-build rigs that were clean inside out, and pre-installed games of the customer's choice. Other's like Voodoo PC, even offered customized paint using high-quality automotive paint. The end product is a luxury product more so than a tool. And we all know that these boutique companies went from small no-namers to big-time players in the gaming industry.

The Rage, Hate, and Obsession

Some would say that a customer spending a lot of money on custom manuals, benchmarks, and paint, is an idiot. First of all, that's rude, uncalled for, and outright lame. If someone buys something that gives them a sense of joy, pleasure or pleasant feeling, good for them. There is no reason to hate on, flame, or call them out.

There seems to be an intense amount of hate from some commenters who choose to bash in some of the articles. These commenters use any argument they can come up with to put down another person, the author, or the website.

What everyone must remember though, is competition is good and healthy for everyone! Whether you use a Windows computer or a Mac, you will benefit from the other side being successful or releasing a great new product. Allow me, if you will, some words for an example.

Because of the way Apple now manufactures its notebooks, other companies have taken notice and consequently improved on product design and manufacturing. If I am a fan of Asus or Sony laptops for example, of course I will be happy if Apple releases a killer notebook. That just means that Asus or Sony will have to compete and produce a better product. Everyone wins.

Some say that Apple customers are brainwashed and obsessed. If you look through the comments, you may see that the obsessed one's are the people that continually come back time after time to flame and bash Apple, or us for posting Apple news. If they see an Apple related story, their hate meter automatically blows up and they start flaming.

My biggest gripe is the commenters who come back continuously to bash and talk trash about a Mac user or me and my team for posting Apple-related news.

Quit it.

If you don't like the headline, read something else. No one's forcing anyone to take a bite. Besides, we do this as a service to technology-enthusiasts, not just "Windows-PC-Only-Enthusiast."

Marketing Clarity

Apple does a lot of marketing to sell products. So does Microsoft, Dell, AT&T, Verizon, McDonald's, etc. Every company wants to move product and make a profit. If you have a business, you'd know this first hand. Some say that Apple's ads are full of fud, lies and bogues claims. I would say that some of Apple's ads are extremely stretched, but to me, even as I use a Windows 7 PC right now, simply laugh at the ads. I know they're just Apple's marketing department poking fun of PCs and putting their computers in spotlight. Microsoft does the same. It's normal competition.

Instead of getting angry at an ad, know it's an ad, and then make your buying decision based on research, study and your own needs. I know what's true and what's not when I see an ad. 

"The Apple Tax"

Apple's prices don't affect you if you don't want to buy an Apple product anyway. Period.

Again, buy based on a combination of what you need and want. There is a big ocean of choices. No need to get pissed off at a pond.

The ironic thing is that the same people are angry because they feel Apple hardware is just the same thing for more money and often times have never used an Apple product themselves. Everyone has something they would and wouldn't pay for. It doesn't make them dumb, or an idiot.

The Apple Superiority

Everyone has a superiority complex on all camps. Linux-fans, Mac-fans, PC-fans, Xbox-fans, PS3-fans, Wii-fans, sports-fans. You name it. Apple says it's products are better. Microsoft said it's products are more advanced. Sony says its products are cooler. Dell says its products are the best.

Who cares? It's marketing.

Do research, tests, etc. Come to your own conclusions.

Where Tom's Hardware Stands

Let me make it clear again for those in doubt: We do not get paid by Apple or any agency representing Apple, to post Apple news/reviews/articles. Apple doesn't send us any hardware, and won't, even if we ask for samples. Consequently, it is difficult to do a side-by-side comparison because of this.

Tom's Hardware covers the technology industry. That's why we attend shows like CES, Computex, CeBit, E3, etc. We cover all things technology. Some commenters yell "Apple crap doesn't belong on Tom's Hardware!"

I say, it sure does! It's technology!

Like I mentioned above, all of these tech companies including Apple, are part of the overall tech ecosystem. That's what drives innovation and competition forward. We enjoy technology. We relish in it and relentlessly pursue the next great thing. Where it comes from doesn't nearly matter as what it is.

Likewise, if there are any Mac fans here who feel the need to always bash a Windows-PC user, the same applies to you.

We're all technology enthusiasts. Stop the hate.

/ Tuan Nguyen
Director, News Operations

Source : Tom's Hardware US

Talkback
Add your comment
JMcEntegart 10/21/2009 10:19 PM
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-20+

Where's the like button?

Marcus Yam 10/21/2009 10:29 PM
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-20+

JMcEntegart :
Where's the like button?


I'd like to know this too.

HibyPrime 10/21/2009 10:35 PM
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-19+

Amen.

Spanky Deluxe 10/21/2009 10:36 PM
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Thank you very much for this article. I click 'like' too. :)

ohim 10/21/2009 10:37 PM
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Anonymous 10/21/2009 10:38 PM
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-18+

Well played Tuan, well played.

bige420 10/21/2009 10:40 PM
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jgv115 10/21/2009 10:41 PM
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fanat1c 10/21/2009 10:42 PM
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good article.

i hope that vista bashers who havent even used vista also read this article and apply the same to vista.

JWL3 10/21/2009 10:43 PM
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daft 10/21/2009 10:44 PM
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thank you very much Tuan. maybe this will stop some of the stupid

troger555 10/21/2009 10:45 PM
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thumbs down. Someone is taking it too seriously. I get a laugh out of reading the comments on both sides. Thats the reason I read the posts is to get a laugh on how ignorant some sound and how knowledgeable others sounds.

XD_dued 10/21/2009 10:46 PM
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-20+

I'll admit i don't like apple, but i think people should express their opinions in a better way. I see a lot of serious disrespect for the Tom's staff, like the some comments above.

Maxor127 10/21/2009 10:46 PM
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-11+

I completely agree with the article. I call people out on their irrational hatred for any company, be it hardware or software. I don't mind if the comments and criticism are valid, but I hate when it's obvious that they don't know what they're talking about. Like when people compare Mac prices to home-built PCs and OEM prices instead of comparing between brands like Dell or HP.

It's even more funny when people complain about the commercials. They must be the same people who get pissed when bikini clad girls don't appear when they open a Budweiser can.

Grub 10/21/2009 10:46 PM
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Spanky Deluxe 10/21/2009 10:47 PM
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-20+

JWL3 :
I don't hate Apple. I just don't like liberals. And most of Apple's users are liberals.



http://bit.ly/fYxzz

glass330 10/21/2009 10:47 PM
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--1+

Great article, all tech enthusiasts should never even want to choose a side. They should just love it all like me!

JeanLuc 10/21/2009 10:49 PM
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Ok I got here early, by the morning I expect to find about 5 pages of comments about why Toms Hardware has this obsession about Macs with readers posting there own theories (weather they be logical and sound or the usual flame bite kind).

You guys don't help yourselves by putting up a headline on the front page saying "Test Shows Snow Leopard is Faster Than Win 7" and when you read the news piece it's clear that the test wasn't balanced or had flaws. It's kind of naive on your part (in this case Marcus Yam) to put this kind of material up on your site and not expect a backlash.

At the end of the day Apple OS is like 5% of the market and whilst there a plenty of PC fanboys out there to bash Apple at every point it's not like there's a shortage of Mac idiots as well.

dman3k 10/21/2009 10:49 PM
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Right... how do you explain the article with the headlines "Snow Leopard Faster than Windows 7" ??? How are you not a biased iGnorant fanboi?

iGnorance is bliss.

But we're not iDiots.

wildwell 10/21/2009 10:50 PM
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-5+

Thank you, Tuan for this article. There's been a lot of vitriol expressed from both the pro-Mac and anti-Mac camps whenever we see Apple news here at Tom's. I'm glad to see Tom's reminding its members how to use a news blog.

I would also like to point out that Tom's is currently conducting a poll with regards to adding a Mac OS forum: http://www.tomshardware.com/forum/32340-12-forum

chaohsiangchen 10/21/2009 10:51 PM
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hellwig 10/21/2009 10:53 PM
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I think the hate spawns not from the companies themselves, but the people who buy into the hype these companies output. I can make an educated decision to buy hardware, but I'm angry at Apple, Microsoft, Nintendo, Sony, (and basically any company that advertises) for manipulating the less technically inclined to purchase their product without properly reviewing the topic first.

Its similar to talk radio. I know not to listen to lunatics spouting hate-filled opinion like it's news, but that doesn't stop others from listening and believing. Should I hate the ignorant masses who allow themselves to be manipulated, or should I aim that rage at those doing to manipulating? I can't make Mac owners or Glenn Beck listeners smarter, but isn't my anger at Apple and Glenn Beck for manipulating these poor souls somewhat justified?

As for Tom's, my only problem is the obvious bias in the choice of topics to cover. We have seen numerous stories about various FireFox BETA releases, but Opera 10 came out without a single article mention (here's a headline: "Opera 10: first released web browser to pass Acid3 100/100"). How many pointless iPhone OS updates have we received (and updates on cracks for each iteration), but only very recently have we been getting any Android news. Months ago Android OS 1.5 added in a software keyboard, don't remember that being mentioned. The Android OS 1.6 also now has copy and paste (no mention of that either?). I remember seeing numerous articles about this missing and subsequently being added to the iPhone OS, but no mention about Android OS updates.

You must be able to see where some of this perceived bias on the part of your readers is coming from.

CircusMusic 10/21/2009 10:54 PM
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-20+

words I say to everyone contemplating between windows and mac:
try both out and see which one fits your style, usage and expectations...

personally I hate them.. but I do understand that it's my personal preference.

eklipz330 10/21/2009 10:55 PM
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JeanLuc 10/21/2009 10:55 PM
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-9+

chaohsiangchen :
It is surprising that certain authors of Tom's Hardware are so incompetent that they feel the need to keep pushing outright lies and promoting BS. Yes, that includes you, Tuan. Given your track record of false reporting, retraction and debunking yourself, you deserve to be fired already. Same with some other authors who do not do their fact check and keep posting unrelated topics. Not to mention the recent surge of misinformation and titular editing to attract hit rate. Now you are blaming us the readers for being unreasonable? Welcome to the real world, where unreasonable readers live. You'd better treat them well since they are the source of Tom's revenue. The only two reason that I still read Tom's are to bash narcissistic authors and any Apple Inc product respectively, just for fun. And keep doing this until all chronic readers are so pissed that they start boycotting without notification.



Tuan Nguyen isn't that bad Toms Hardware has hired a lot worse them him over the years, Theo Valich comes to mind.

sykozis 10/21/2009 10:55 PM
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-16+

Very well said. I tend to post against Apple, but I have no hatred of them....just their marketing and business strategy. They constantly run commercials about how great their products are, but the only way to actually test them out (at least in my area) is to pay the insanely high price for them. In their commercials, they talk about how stable and secure OSX is....but there's absolutely no proof. I don't consider an OS "stable" if it supports a very limited number of hardware configurations....I consider it "stable" if I can't make it crash on a configuration of my choosing. Apple could fix my only real gripe with them, but giving some consumers what we want...an "IBM/Compatible" version of OSX. If MS released a version of Windows that blocked Apple users from being able to run it...MS would be facing anti-trust suits from the US-DOJ and Apple. I don't dislike Apple in any way....just the fact that they make claims that they refuse to actually prove. Apple computers are no different from "IBM/Compatibles"...just a bit more expensive than a comparable "IBM/Compatible" and are permitted to run OSX. If Apple ever releases a truly affordable laptop, I'll bite. I love tech competition....AMD/Intel, ATI/nV, PC/Apple....if it wasn't for competition, most of the world wouldn't own a computer at all. If you have a problem with competition in the tech industry, then your posts are simply a waste of everyone's time. Personal preference is all fine and dandy....but going to the extent of insulting a company or it's products doesn't benefit anyone in any way. I've limited my responses to most articles because "fanboy'ism" runs rampant.....I'm even starting to believe that it should be declared a mental disorder. I think Tuan Nguyen should have posted this sooner, and several times over the years

chaohsiangchen 10/21/2009 10:57 PM
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-7+

JWL3 :
I don't hate Apple. I just don't like liberals. And most of Apple's users are liberals.



Rush Limbaugh uses iMac. Don't believe me? Search his videos on YouTube. The guy who started HowTheWorldWorks also uses MacBook.

Anonymous 10/21/2009 10:57 PM
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cruiseoveride 10/21/2009 11:00 PM
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-13+

Quote :Apple's prices don't affect you if you don't want to buy an Apple product anyway. Period.


I think that's a convoluted thing to say.

If someone is attracted to Apple products for whatever reason, but then can't afford to make a purchase, it doesn't mean Apple's pricing doesn't affect that person.

People may find it easy to use Apple's market positioning as a surrogate to the price argument to avoid questioning their buying power. Logically, this attitude would extend to all premium products, but it doesn't!

A lot of people can't afford a Mercedes-Benz, but you don't see people going around trash talking the brand.

dingumf 10/21/2009 11:01 PM
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-20+

Tom's Guide: OH LOOK A NEW IPHONE APP DOES ______!!! SO AMAZING THAT I WILL POST A NEW ARTICLE ABOUT IT!!!

mactruck 10/21/2009 11:01 PM
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-20+

I think you have a good point here, but so do the commenters complaining about sensationalized headlines.


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We are still a bit dazzled that Apple went with Intel and not AMD, as the green team, at least from our view, would have been a better fit for the mentality of the Apple camp. But then, Steve Jobs has the kind of sales talent every company would kill for. Jobs could tell us the snow is black and we'd all believe it: In that view, the Intel proposition was really child's play. Nevertheless, the bottom line is that Apple made one gutsy move that could have resulted in a riot in the Apple crowd. The numbers, however, prove that it was the right decision. The company sold 30% more Macs in the most recent quarter (1.61 million) than a year ago (1.24 million). Plus, the user benefit is obvious: Besides more performance, Mac users get closer to a wealth of x86 applications and Windows guys have a real chance of getting their hands on a cutting edge-style machine without having to move to an entirely new system. We patiently will wait for the final version of the Bootcamp software. Dell-AMD Finally! Jeez, Dell, what took you so long? It appears that everyone always knew it was a matter of time when Dell couldn't resist the pressure of consumers asking for AMD anymore. I remember asking a PR representative in 1999, if AMD wouldn't be a great move for Dell and I heard the same "we are always evaluating other technologies ..." phrase then as I did earlier this year - when an analyst floated the rumor that a Dell-AMD announcement was very likely for this year. I discussed this topic with many tech journalists, including Charlie Demerjian from the Inquirer and we were quite certain that Dell would not go with AMD this year. A major concern was AMD's potential production capacity, which was rumored to be running around 90%+ even without Dell being a customer. Charlie was confident enough to put a bet on it against VoodooPC president Rahul Sood. I chickened out and turned Rahul's offer to join Charlie in this bet down, luckily, I have to say. As we know today, the Dell-AMD announcement came and Charlie had to do his IDF coverage in a bunny suit. But, if you remember, even Intel appeared to have been caught on the wrong foot: In a rather memorable email to Intel employees, Intel CEO Paul Otellini expressed his disappointment over Dell's move. But in the end, Dell had little choice, but to offer AMD processors to its customers. Starting with 4P servers, it was obvious that demand for Opterons were skyrocketing and HP and Sun were grabbing market share from Dell, practically unchallenged. Moving down the ladder to the desktop and notebook came a bit late, but was a natural extension of this strategy. Rumor has it that Dell used its bold AMD announcement to negotiate new prices with Intel, but - true or not - there is little doubt that Dell has made the right decision for its customers and itself - we just wish the company would have made this move three years earlier. What it means to you: More choice for everyone, that's what this industry should always be about. Bridges were built this year, enabling new products strong enough to be considered part of the most significant hardware announcements in 2006. The AMD-Dell announcement (we should not forget that Lenovo also adopted AMD) is especially significant, as it will strengthen AMD: A stronger AMD will promote healthier competition, in which AMD will be able to not only tease Intel once in a while. The result should be more innovation in the microprocessor segment than we have seen before, especially with ATI now being part of AMD. Predictions for 2007: Keep an eye on AMD becoming much more visible in the Dell lineup. Today, Dell is selling AMD mainly in entry-level configurations. Don't be too surprised seeing AMD's new processors, Kuma and Agena/FX, in the company's XPS series of notebooks and desktop computers. Apple is a tough one. People went bankrupt over betting on Apple products for the new year, so I will be very careful here. But I will say this: Apple will build a breakthrough entertainment PC based on Intel processors, it will roll out quad-core enthusiast Macs with more graphics capability and it will offer an UMPC-like touchscreen mobile computer, based on Intel ULV processors in 2007. Article Coverage: Apple announces Intel-Macs Dell's AMD computers now available Paul Otellini "incredibly" disappointed by Dell decision