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Microsoft Recommends Chrome for Hotmail.. Huh?

by - source: Tom's Hardware US

If you're having problems with Microsoft Hotmail, skip Microsoft Internet Explorer and go straight to Google Chrome.

Microsoft has overhauled its Hotmail but not all of its 350 million users are having it as smooth as they used to under the old system.

Part of the reason is that the modern Hotmail requires a modern browser. What's most interesting is it that Microsoft is suggesting to users who have problems with the new Hotmail to use Google Chrome rather than Internet Explorer.

“Some customers have indicated that if they use Google Chrome to view their Hotmail account they no longer encounter this problem,” said Microsoft, according to the Register.

Microsoft has told Hotmail users via the forums that those trying to use the webmail service should not use Safari 3 or Firefox 2 – both of which have been replaced by significantly newer versions.

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tsk_cable 08/12/2010 4:09 PM
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-15+

Way to go microsoft you don't make money with IE, just skip supporting it at all.

FireFox FTW

Bentonsl_2010 08/12/2010 4:22 PM
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Bentonsl_2010 :
I think at this point I.E. users is a moot (



Sorry should of said

I think at this point I.E. users is a moot point. MS packages I.E. with windows and will also have plenty of users. However losing hotmail subscribers to other email providers (I.E. Gmail and Yahoo), would imo be a bigger blow. So them saying use chrome is more of a lesser of two evils approach.\

irh_1974 08/12/2010 4:23 PM
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Quote :Some customers have indicated that if they use Google Chrome to view their Hotmail account they no longer encounter this problem

So, anecdotal quotes from Chrome users?
Any backup to the claims from engineers?

olafmetal 08/12/2010 4:23 PM
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hotmail has been bugging out on my beta version of chrome. Firefox seems to be working fine. When I googled the error message I was getting It was all Firefox users complaining about it though. Weird. Chromes still my favorite browser. The recent bugs in hotmail might make me finally change my email account though.

twu 08/12/2010 4:25 PM
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Steve B. signed a MAC book, now MS suggesting users to use their competitor's product(s). I've never seen Apple, Google, etc.. offered their customers other options.

:)

whiteodian 08/12/2010 4:26 PM
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I would use Chrome, but it has a bug with the check boxes. I've tried on different machines. What happens is I start checking off e-mails that I want to delete and somewhere between 5-10 checked all the check boxes are cleared. Mozilla for the win!

Bentonsl_2010 08/12/2010 4:33 PM
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whiteodian :
I would use Chrome, but it has a bug with the check boxes. I've tried on different machines. What happens is I start checking off e-mails that I want to delete and somewhere between 5-10 checked all the check boxes are cleared. Mozilla for the win!




Never had that problem and I been using chrome for a couple years now. I am also assuming your talking about the hotmail check boxes right?

1pp1k10k4m1 08/12/2010 4:37 PM
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I'm kinda proud of microsoft right now??!?! They are big enough to actually admit something works better than their product, and they uncover the fact the some things interact better with their products than their other products. Maybe they'll...fix it! Maybe not...:(

xerroz 08/12/2010 4:41 PM
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I'd rather use firefox newest version for hotmail. Though I use windows live mail anyway, it works perfectly

Anonymous 08/12/2010 4:44 PM
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Travis Beane 08/12/2010 4:53 PM
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FireFox 4.0 beta 4, along with gmail.
Can't get much better than this. :D

superblahman123 08/12/2010 4:53 PM
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Quote :Microsoft has told Hotmail users via the forums that those trying to use the webmail service should not use Safari 3 or Firefox 2
– both of which have been replaced by significantly newer versions.


Ya know, I think this article is completely misleading. They may have said that Chrome works, but why would they say anything about older versions of Safari and Firefox and not say anything about IE? I'm a web programmer, and I'm very familiar with browser trends. The real issue that Microsoft is having is that because IE comes by default on Windows since the conception of IE, there are tons of extremely old versions of it out there. Microsoft has been improving their .NET framework (just went to 4.0 last May/April), this upgrade is to bring Hotmail up to the newer standards of ASP.NET, but older browsers do not support the newer versions of the .NET framework, and because most users do not update their browser frequently enough, you get issues like these. You would all be amazed to know that there are still users out there running IE4, of which a majority of the country is using IE6 and IE7. I run IE8, it works fine with Hotmail.

Just because Microsoft was saying that Chrome is an option, doesn't mean they were saying that you should use that instead of updating your browser. Do I smell a biased/informationally misleading article? I think so.

ecnovaec 08/12/2010 4:57 PM
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I think Microsoft is doing the right thing honestly. They aren't pulling a typical Apple response "nothing is wrong with us, it's the user, you're all morons"

Vladislaus 08/12/2010 4:59 PM
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whiteodian :
I would use Chrome, but it has a bug with the check boxes. I've tried on different machines. What happens is I start checking off e-mails that I want to delete and somewhere between 5-10 checked all the check boxes are cleared. Mozilla for the win!


The other day I used Chrome to see my hotmail account and had the same problem. Firefox doesn't have this problem.

flightmare 08/12/2010 5:01 PM
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Maybe they programmed hotmail according to the web standard, where IE still is not.

MxM 08/12/2010 5:08 PM
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md2129 :
People still use hotmail?


When you have mailbox for multiple years and when you all bank accounts, subscriptions are synchronized with it, do you think it is easy to change it? It does not worth the effort, especially if you use windows live mail instead of browser to check e-mail - that works just fine.

Vladislaus 08/12/2010 5:09 PM
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superblahman123 :
Ya know, I think this article is completely misleading. They may have said that Chrome works, but why would they say anything about older versions of Safari and Firefox and not say anything about IE? I'm a web programmer, and I'm very familiar with browser trends. The real issue that Microsoft is having is that because IE comes by default on Windows since the conception of IE, there are tons of extremely old versions of it out there. Microsoft has been improving their .NET framework (just went to 4.0 last May/April), this upgrade is to bring Hotmail up to the newer standards of ASP.NET, but older browsers do not support the newer versions of the .NET framework, and because most users do not update their browser frequently enough, you get issues like these. You would all be amazed to know that there are still users out there running IE4, of which a majority of the country is using IE6 and IE7. I run IE8, it works fine with Hotmail.Just because Microsoft was saying that Chrome is an option, doesn't mean they were saying that you should use that instead of updating your browser. Do I smell a biased/informationally misleading article? I think so.


Dear lord are there still people using windows 98 or older OS?

beans4you 08/12/2010 5:13 PM
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chrome I noticed is very in tune with hotmail as of recently. I right click on emails to delete them or whatever. lol didn't question, I just went with it.

insider3 08/12/2010 5:22 PM
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Vladislaus :
Dear lord are there still people using windows 98 or older OS?



Yes

asiaprime 08/12/2010 5:25 PM
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I'm surprised they didn't tell people to use windows live mail or outlook express.

Marco925 08/12/2010 5:27 PM
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md2129 :
People still use hotmail?


I do, and so do the other 400 contacts on my list.

mrecio 08/12/2010 5:28 PM
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This thing looks OLD i mean really this is a new product Microsoft is working on? step in the wrong direction if you ask me. Like someone else said above they are just throwing stuff out on the market now. why would you want this over a netbook which will probably be cheaper?

lauxenburg 08/12/2010 5:37 PM
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Chrome or Opera and that's all. Firefox has been letting me down lately.

reprotected 08/12/2010 5:43 PM
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Did they just admit that everything in IE9 is crap? What I read was that they were one of the fastest browsers, and that they scored a 95/100 in the Acid3 test; oppose to that crappy other score they scored.

willgart 08/12/2010 5:57 PM
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but what is the problem?
if its IE6 related or 3rd party plugin related, then there is "no" real problem.
I'm not suffering issue myself and the web version works better under IE than Chrome from my point of view. but I don't play this way all the day... so I have not tested everything.

snowgoer1998 08/12/2010 5:57 PM
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insider3 :
Yes



Actually, I've seen 95 in operation on some cash register PC's at a business not far from where I live...

And this business is not a mom & pop operation...it's national.

MDillenbeck 08/12/2010 6:30 PM
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Vladislaus :
Dear lord are there still people using windows 98 or older OS?


If it still runs and you have all the programs you need on it, why bother upgrading? We all talk about how netbooks are good for email and light browsing, but if they already have a perfectly good Win95/98 computer they might as well save the money and stick with it (depending on how much a power drain it is).

stm1185 08/12/2010 6:50 PM
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IE should be something they continue to develop on, if only to have a company with MS resources and history advancing the web browser.

But since its not a product they sell, why would they care if someone didnt use it.

cookoy 08/12/2010 6:55 PM
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Did hell almost freezes over? One less microsoft employee on the payroll...

unknown_13 08/12/2010 6:57 PM
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hmmmm.....

sidran32 08/12/2010 7:00 PM
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Vladislaus :
Dear lord are there still people using windows 98 or older OS?


I've seen people still using Windows 3.11 (great if you don't have to go online). Wrap your head around that one.


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