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Time Warner Holding Back Super-fast Broadband?

By - Source: Tom's Hardware US | B 49 comments

The saga continues.

Time Warner Cable's consumption-based billing trials brought along with it testing of the new DOCSIS 3.0 system.

DOCSIS 3.0 promises much improved throughput speeds and Time Warner Cable was set to roll out a 50 Mbps service in conjunction with the upgraded standard.

While details are still sketchy, it seems that the whole speed upgrade and consumption-based billing were tied more closely together than previously let on. Now that the tiered system is being shelved, so too might be the rollout of the newer technology.

Alex Dudly, VP of PR at TWC, posted a response on his Twitter to a question from GigaOM’s Stacey Higginbotham saying that the DOCSIS 3.0 was scheduled as part of consumption-based billing trial, but that consumer backlash has changed the company’s plans.

GigaOM got clarification from TWC, who said it is now “reevaluating whether or not the trial cities are among those places” scheduled for DOCSIS 3.0 rollouts.

The cities originally targeted for TWC’s trials were San Antonio and Austin, Texas; Greensboro, N.C., and Rochester N.Y.

What’s likely to be happening right now is that TWC has gone back to the drawing board on how to re-approach this most delicate situation. Hopefully we’ll get more detailed explanations outside of tweets constrained to no more than 140 characters.

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  • 17 Hide
    greenskye , April 22, 2009 7:36 PM
    I've never understood the "faster speeds, but less data" approach.

    Old way: You run a marathon on foot but you get to go 26 miles.
    New way: They give you a ferrari but you're only allowed to drive it 100 meters.

    How does that make sense??
  • 10 Hide
    ColMirage , April 22, 2009 7:23 PM
    Sure glad I don't have to deal with them.
  • 10 Hide
    gwellin , April 22, 2009 7:29 PM
    Well the good news of holding back on super fast broadband connection is we now wont hit our bandwidth cap within the first 15 minutes each month.
Other Comments
  • 10 Hide
    ColMirage , April 22, 2009 7:23 PM
    Sure glad I don't have to deal with them.
  • 1 Hide
    Blessedman , April 22, 2009 7:28 PM
    No doubt! This has got to be the most backwards company in the communications business i have ever seen. Lets take a page from GM's playbook on how to run a company!!
  • 5 Hide
    DarkMatterBT , April 22, 2009 7:29 PM
    Well I for one see this as their way to get back at customers for their backlash of their consumption based plans. I say let there current system stand, let them watch there competition upgrade there systems and speeds, and let them see there customer base move to other options. This is nothing more than a corporate hissy fit in progress. Got my vote for one of the worst run companies ever, and thats saying a lot in the current economic situation were all witnessing.
  • 10 Hide
    gwellin , April 22, 2009 7:29 PM
    Well the good news of holding back on super fast broadband connection is we now wont hit our bandwidth cap within the first 15 minutes each month.
  • 17 Hide
    greenskye , April 22, 2009 7:36 PM
    I've never understood the "faster speeds, but less data" approach.

    Old way: You run a marathon on foot but you get to go 26 miles.
    New way: They give you a ferrari but you're only allowed to drive it 100 meters.

    How does that make sense??
  • 5 Hide
    Anonymous , April 22, 2009 7:40 PM
    So give me a 50mb/sec internet speed but limit my traffic to 10-50GB??? SO I can reach my limit faster? Really guys, I do not understand the internet companies.
  • 8 Hide
    jgoette , April 22, 2009 7:46 PM
    Is this some kind of "punishment" to the customer for not accepting the tier plan?
  • 0 Hide
    marsax73 , April 22, 2009 8:04 PM
    greenskyeI've never understood the "faster speeds, but less data" approach.Old way: You run a marathon on foot but you get to go 26 miles.New way: They give you a ferrari but you're only allowed to drive it 100 meters.How does that make sense??


    I say let those who want the superfast connections just pay more and let those who are happy with their current speeds to pay no more than $35-40 a month. I mean it's competitive with other countries. I don't need anymore than 12 Mbs downloads. I'm completely fine with that but NO bandwidth limitations.

    But what do I know...I'm only a consumer
  • 3 Hide
    Anonymous , April 22, 2009 8:07 PM
    thousands of TW customers jumped ship when they announced the tier program. Anyone still on TW and has somewhere else to go needs to go ahead and cancel their subscription and change companies. If more people would continue this action then TW would be forced to look at themselves and stop this silly game that they are playing.
    If the numbers leaving TW start reaching into the tens of thousands then you are removing million$ per month from TW and that is the type of action that is needed.
  • 6 Hide
    crisisavatar , April 22, 2009 8:10 PM
    I really hope they get destroyed for all this abuse.
  • -9 Hide
    The Schnoz , April 22, 2009 8:17 PM
    How about a tiered system where the faster the internet package you're subscribed to the higher the cap limit. ex. 10Mbps/50 Gig cap limit, 16Mbps/80 Gig cap limit, 50Mbps/250 Gig cap limit. If you want a higher cap limit than you have to pay more, but you also get the benefit of more speed. I really like Comcasts approach though where they have a 250 gig cap limit, which allows at least 8 gigs a day for the whole month. Cox Communications has cap limits, but they are never really enforced.
  • 0 Hide
    crom , April 22, 2009 8:21 PM
    Let's hope they invested heavily with Leeman Brothers. Go die now Time Warner, the free market has rejected you.
  • 1 Hide
    jsloan , April 22, 2009 8:21 PM
    it's all nonsense, they could roll out the higher speed tiers without the caps, the caps and high cost are there to preserve their current table tv subscribers. else in time most people would move over and get their tv from their internet directly from the distrubutors. it will happen anyways, it'll just take a little longer abd be a little more painful. what we need is internet providers that are not selling us cable tv or phone service, ect. otherwise they favor their business model over their consumer
  • 0 Hide
    AdamB5000 , April 22, 2009 8:22 PM
    They're generating a buzz, but for all the wrong reasons.

    Do we need more competition? I'm sad to say that I have ONE cable option where I live and ONE dsl option. They're both 1.5meg down and both charge $40+/mo. It sucks. I can barely stream a South Park episode online. Forget streaming HQ content. I have to pause and let it load.

    .. and then I read that a Japan company offers something like 50meg for $35. Give me an effing break.
  • 1 Hide
    sonicmachinehead , April 22, 2009 8:24 PM
    marsax73I say let those who want the superfast connections just pay more and let those who are happy with their current speeds to pay no more than $35-40 a month. I mean it's competitive with other countries. I don't need anymore than 12 Mbs downloads. I'm completely fine with that but NO bandwidth limitations.But what do I know...I'm only a consumer


    It's only competitive to countries like Mexico, Somalia, (insert 3rd world with internet access here) Look at countries like Germany and Japan where the internet infrastructure promotes growth and speed and doesn't hinder it based of profit margins.
  • 3 Hide
    mavroxur , April 22, 2009 8:28 PM
    Time Warner is the scum of the earth. They're holding back super fast broadband until they figure out a way to screw the public even harder for it.
  • 6 Hide
    mustwarnothers , April 22, 2009 8:29 PM
    Time Warner is taking its proverbial ball, and going home.

    Scumbags.

    Hey Time Warner, I don't know if you noticed, but we're in a recession.

    Maybe now is not the best time to try and gouge the fuck out of your customers, when every customer is monitoring their expenses, if only a bit more.

    How stupid can you be? I hope these idiotic choices that you've made cause a slip in your market share.

    Then you can explain to your shareholders how such a small group of greedy corporate swine, were able to fuck up in such a massive way.
  • 1 Hide
    duckmanx88 , April 22, 2009 8:37 PM
    i hope this company crashes and burns. if you use steam, where if you uninstall your games, to install them again you have to download them, it'll eat up your GB cap fast. Time Warner you are an effing joke.
  • 3 Hide
    christop , April 22, 2009 8:38 PM
    KEEP THE FASTER SPEED...Dont care just dont cap us.... GREEDY JERKS
  • -2 Hide
    my_name_is_earl , April 22, 2009 8:39 PM
    with TW, everything is sketchy. Why waste your time crossing your finger when you can just move to a different provider? They not the only one offer high speed.
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