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Cloudflare outage hints at nefarious "traffic spike" as service impact spreads — X, McDonalds go down, company issues statement amidst chaos

Cloudflare claims "unusual traffic spike" the source of outage

Cloudflare building
(Image: © Getty Images / Sundry Photography)

In the last few minutes Cloudflare has confirmed it is aware of a major issue affecting its Global Network, which is causing widespread internet outages ranging from platforms like X (formerly Twitter) to ChatGPT, and, ironically, Downdetector. A wave of other websites and services are also experiencing outages.

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In the last few minutes Cloudflare has confirmed it is aware of a major issue affecting its Global Network, which is causing widespread internet outages ranging from platforms like X (formerly Twitter) to ChatGPT, and, ironically, Downdetector. A wave of other websites and services are also experiencing outages.

Cloudflare was previously undergoing scheduled maintenance at 10am UTC, according to the company's website. However, the latest update into Cloudflare's System Status states:

Cloudflare says "We are working to understand the full impact and mitigate this problem. More updates to follow shortly."

X affected

Graph of Cloudflare outages.

(Image credit: Downdetector)

Over on the Cloudflare System Status page we can see that Cloudflare are still investigating the issue (12:37 UTC). Services have started to recover, but there will be higher than normal error rates while the sys admins work on fixing the issue.

Cloudflare system status page for X

(Image credit: Cloudflare / X)

A mere 16 minutes after the previous update, Cloudflare has updated the page with the same message as before.

Just a couple of months ago, Cloudflare blocked a record-setting 11.5Tbps DDoS attack two months after the previous record-setting DDoS attack

According to the latest Cloudflare update

According to Cloudflare's Status page.

Well, this means that Steward and I can't work on any new graphics this afternoon! Canva, the online design suite is also impacted by Cloudflare.

Canva Cloudflare issue

(Image credit: Canva)

WARP is back online! Could this indicate that things will soon be working again?

According to its status page, ClaudAI is suffering a major outage due to Cloudflare's own outage.

Claude AI status page

(Image credit: Cluade)

Downdetector's graph of Cloudflare outages

(Image credit: Downdetector)

Windscribe Cloudflare outage

(Image credit: Windscribe)

Another update, but nothing to get excited about, yet!

The free MMORPG, Runescape has been impacted by the Cloudflare outage with players turning to Reddit to report that they cannot log in nor use the wiki.

The ongoing Cloudflare outage isn't only affecting services, but also websites like The Register, Notebookcheck, and Videocardz, which all display an Error 500 message when attempting to access them. Stay tuned to Tom's Hardware for more updates.

OpenAI status page

(Image credit: OpenAI)

Our colleagues at TechRadar acquired a statement directly from CloudFlare itself, as the service continues to investigate the ongoing downtime. The statement reads:

Not even lunch is safe from Cloudflare's current outage, according to one Reddit user. McDonalds' self-service ordering system has been photographed as being impacted by the dreaded errors which have plagued wide swathes of the internet over the last few hours.

Even my local McDonald is broken lol from r/CloudFlare

Another update from Cloudflare, but no fix yet.

Cloudflare's latest update has restored dashboard services, but outages remain.

My kid's daycare reverted to the 1990's. While they usually use tablets connected to an app parents can look at to check kids in and out (and also food and diapers), they're doing everything by hand. Godspeed to the two teachers and 10 toddlers.

Andrew E. Freedman

This is a little worrying, but according to TunaTops in the comments for this story, PADS (Personnel Access Data System) a background check site for nuclear plants is also impacted by the Cloudflare outage. This means that visitor access to their respective nuclear plant is currently not available.

Downdetector Cloudflare outage graph

(Image credit: Downdetector)

Another update from Cloudflare

What does "monitoring" mean?

Hi Sydney, Australia readers!

Downdetector

(Image credit: Downdetector)

Cloudflare CTO speaks out:

I won’t mince words: earlier today we failed our customers and the broader Internet when a problem in Cloudflare network impacted large amounts of traffic that rely on us. The sites, businesses, and organizations that rely on Cloudflare depend on us being available and I apologize for the impact that we caused. Transparency about what happened matters, and we plan to share a breakdown with more details in a few hours. In short, a latent bug in a service underpinning our bot mitigation capability started to crash after a routine configuration change we made. That cascaded into a broad degradation to our network and other services. This was not an attack. That issue, impact it caused, and time to resolution is unacceptable. Work is already underway to make sure it does not happen again, but I know it caused real pain today. The trust our customers place in us is what we value the most and we are going to do what it takes to earn that back.

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