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Inserting Blu-ray Disks May Freeze Windows 7

By - Source: Tom's Hardware US | B 38 comments

An update that took place in December 2009 may cause Windows 7 to lock up when a Blu-ray disc is inserted into the BD-R drive.

Softpedia reports that Windows 7 and Windows Server 2008 R2 customers may experience a virtual system halt after inserting a BD-R into the PC's Blu-ray drive. Microsoft has already created a hotfix for the issue, however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix.

"You have a computer that is running Windows 7 or Windows Server 2008 R2,” Microsoft said on this support page. "Windows Explorer may stop responding when you insert a recordable Blu-ray disc (BD-R) into the Blu-ray drive on this computer. This problem may occur after you install the universal drive format (UDF) file system driver (Udfs.sys) update."

Softpedia said that Microsoft updated Udfs.sys during the first half of December 2009 for both Windows 7 and Windows Server 2008 R2. Microsoft deployed the update in order to resolve issues relating to the driver in Windows 7. Now the update is causing some Windows 7 PCs to freeze when customers insert a recordable Blu-ray disc into the BD-R drive.

Windows 7 users who are experiencing this problem should contact Microsoft directly by heading here.

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Top Comments
  • 19 Hide
    sliem , February 26, 2010 6:02 AM
    "however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix."

    Wtf?
  • 17 Hide
    smalltime0 , February 26, 2010 10:18 AM
    Ossie you are soooo amazing I am going to answer you in two parts.

    ossieThe legendary reliability of windblow$... to the power of $even.Just another micro$uxx DRM enhanced "update" gone haywire?

    It has nothing to do with DRM it is about the UDF file system. I know weird right? that it isnt evil microsofts master plan to steal your monie$.
    Nowhere is it specified that it have to be blank... wintard - just udf.sys goes belly up, probably the FS is too large for windblow$, or your intellect.

    Actually it does genius... before you go critising other people's intellect read the article, or better yet get somebody to read it to you, and your comments before posting. The article says "...you insert a recordable Blu-ray disc..." Recordable is another word we use for either a blank disc or one that isn't finalised yet (and hence also lacking a file system). I don't know anything about the reader comment by the OP.

    The filesystem is far too small for even XP to have problems, just cause you apparantly lack the intellect required to operate a PC, or know the difference between a blank and full disc, doesn't make windows bad because it doesn't work for you, you have no hope on OSX or Linux.
  • 14 Hide
    irh_1974 , February 26, 2010 10:36 AM
    Hmm, Ossie managed to use the phrase "micro$uxx" but managed not to use the phrases "wintarded" or "fankiddie" in the same reply.
    At first I thought he was a bot, with auto-response trolling when an article contains the words "Microsoft" or "Windows".
    Shame really because that would have been quite cool, as it is all it goes to show is how badly the gene pool has been diluted. Very sad. Your family have my deepest sympathy for their loss.
Other Comments
    Display all 38 comments.
  • -9 Hide
    anamaniac , February 26, 2010 5:46 AM
    Got a bluray drive on meh laptop, only ever used a bluray that came with the laptop. =)
  • 19 Hide
    sliem , February 26, 2010 6:02 AM
    "however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix."

    Wtf?
  • 5 Hide
    jdragyn , February 26, 2010 6:36 AM
    Kevin Parrish"..however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix.


    The better to keep track of which machines to spy on for piracy so they can sell the names to the MPAA for fun and profit...
  • -7 Hide
    techguy378 , February 26, 2010 6:52 AM
    I've played commercial stamped movie Blu-Ray discs just fine in both Windows Vista SP 2 and Windows 7 using PowerDVD 9 Ultra. Why would a recordable write once Blu-Ray disc behave any differently? This doesn't make any sense.
  • 5 Hide
    back_by_demand , February 26, 2010 7:03 AM
    techguy378I've played commercial stamped movie Blu-Ray discs just fine in both Windows Vista SP 2 and Windows 7 using PowerDVD 9 Ultra. Why would a recordable write once Blu-Ray disc behave any differently? This doesn't make any sense.

    A disc that is yet to be recorded has no file system yet. A disc that is already written to has a file system.
    Also, very relevant point, unless you are using a Blu-Ray Writer, why would you be putting a blank BD-R disk in a Blu-Ray reader
  • 4 Hide
    excalibur1814 , February 26, 2010 7:27 AM
    Personally, I wouldn't roll the patch out to everyone as, well, I'm sure the precentage of people that have recordable BD drives is quite low. Why roll the patch out to everyone?

    Instead, I'm sure, they'll wait for widespread adoption, possibly providing the patch to people that have the hardware device from Windows Update.

    Stop, think, and realise that it's not a big thing
  • 17 Hide
    smalltime0 , February 26, 2010 10:18 AM
    Ossie you are soooo amazing I am going to answer you in two parts.

    ossieThe legendary reliability of windblow$... to the power of $even.Just another micro$uxx DRM enhanced "update" gone haywire?

    It has nothing to do with DRM it is about the UDF file system. I know weird right? that it isnt evil microsofts master plan to steal your monie$.
    Nowhere is it specified that it have to be blank... wintard - just udf.sys goes belly up, probably the FS is too large for windblow$, or your intellect.

    Actually it does genius... before you go critising other people's intellect read the article, or better yet get somebody to read it to you, and your comments before posting. The article says "...you insert a recordable Blu-ray disc..." Recordable is another word we use for either a blank disc or one that isn't finalised yet (and hence also lacking a file system). I don't know anything about the reader comment by the OP.

    The filesystem is far too small for even XP to have problems, just cause you apparantly lack the intellect required to operate a PC, or know the difference between a blank and full disc, doesn't make windows bad because it doesn't work for you, you have no hope on OSX or Linux.
  • 14 Hide
    irh_1974 , February 26, 2010 10:36 AM
    Hmm, Ossie managed to use the phrase "micro$uxx" but managed not to use the phrases "wintarded" or "fankiddie" in the same reply.
    At first I thought he was a bot, with auto-response trolling when an article contains the words "Microsoft" or "Windows".
    Shame really because that would have been quite cool, as it is all it goes to show is how badly the gene pool has been diluted. Very sad. Your family have my deepest sympathy for their loss.
  • -1 Hide
    tommysch , February 26, 2010 12:05 PM
    Mine is working fine, Im screwing Hollywood without any problem sine the RC. All you need is a bluray player, a fat RAID JBOD array, anyDVD (the only legit part, the enemy of my enemy is my friend) and rental BluRays.

    ...

    Profit.
  • -6 Hide
    back_by_demand , February 26, 2010 12:24 PM
    TommySchMine is working fine, Im screwing Hollywood without any problem sine the RC. All you need is a bluray player, a fat RAID JBOD array, anyDVD (the only legit part, the enemy of my enemy is my friend) and rental BluRays....Profit.

    There is a very nifty cracked version of anyDVD on isohunt, but watch out because there are also about a dozen version that don't work. When my DVDRW finally dies from overwork (rental DVDs, same trick) I will eventualy move to a BD-RW... maybe Xmas as a treat...
  • 2 Hide
    cookoy , February 26, 2010 12:29 PM
    for the conspiracy theories, it's sony sabotaging microsoft or microsoft hitting back at sony. :)  wonder why the patch/hotfix is not being release to the general public?
  • 6 Hide
    tommysch , February 26, 2010 12:54 PM
    back_by_demandThere is a very nifty cracked version of anyDVD on isohunt, but watch out because there are also about a dozen version that don't work. When my DVDRW finally dies from overwork (rental DVDs, same trick) I will eventualy move to a BD-RW... maybe Xmas as a treat...


    I know I had the cracked version of it for the last 2 years. But I felt guilty about it, and they had a promotion for a lifetime license for Christmas. No more manual regediting when there is a new version every 2 weeks or so.

    I prefer helping those who screw help me in my effort to screw hollywood.
  • 1 Hide
    back_by_demand , February 26, 2010 1:20 PM
    Fair play, may do the same one day. For now i'm saving up for a nice BR-RW drive.
  • 0 Hide
    kelemvor4 , February 26, 2010 1:27 PM
    I don't have this problem on my w7 system. I burned several bd-r disks recently for a backup, and popped one in just now to test.
  • -6 Hide
    ossie , February 26, 2010 1:40 PM
    smalltime0It has nothing to do with DRM it is about the UDF file system.

    Then why does it go belly up only with recordable media? It should do strictly with the FS support, but as micro$uxx is deeply into DRM, it isn't far fetched to suppose that they've done some "enhancement" to ISO/IEC-13346/ECMA-167 for DRM support, to please the xxAA bandits - their biggest horror is recordable media.
    It's just a speculation...
    smalltime0Recordable is another word we use for either a blank disc or one that isn't finalised yet (and hence also lacking a file system).

    Incidentally, a recordable medium is recognizable as such even after finalizing - and yes, a not yet finalized media (with one ore more closed sessions) has already a FS on it, just the blank one doesn't - due to pre-groove ATIP/LPP/ADIP. Even if it cannot be further written to, it remains a finalized recordable medium, and not a R/O one.
    But as usual, wintarded micro$uxx fankiddies are the smartest... or so they believe.
    back_by_demandOssie, you are just a total.../citation]
    Wintarded idiot, hold you're breath, you're polluting with CO2 - as your government trained you.
    irh_1974... the phrase "micro$uxx"...

    Gamer o$ lu$er, you should be reminded that a phrase is "a sequence of two or more words arranged in a grammatical construction and acting as a unit in a sentence." Skipped that boring grammar lessons, yeah? Games are soooo much more interesting...
  • 11 Hide
    back_by_demand , February 26, 2010 2:01 PM
    Jesus Ossie, quit whilst you are ahead, all I heard from that last post was:-
    Quote:
    blah blah blah, I hate MS, you're all idiots

    Or something like that...
  • 0 Hide
    zak_mckraken , February 26, 2010 2:28 PM
    @TommySch : While I don't condone of what you do, good look in your crusade against the MPAA. However, I'm afraid I have to tell you you're helping them in a way if you use rentals movies.
  • 0 Hide
    ethanolson , February 26, 2010 2:52 PM
    Everyone keeps saying that MSFT botches their updates, but time and time again we find it isn't the case. Is this the FIRST REAL botched update from MSFT?
  • 2 Hide
    sngh , February 26, 2010 3:09 PM
    The blu-ray player in my living room, which proudly displays a "Java powered" logo but is unconnected to Windows in any way, freezes all the time with blu-ray discs. Apparently I am supposed to remove it from the TV entertainment center, take it into my office and plug the thing into my router to get constant firmware updates if I don't want it to freeze randomly in the middle of certain blu-ray movies.

    Since that scenario has nothing to do with Microsoft, should we conclude that Java is even crappier than Windows?
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