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Inserting Blu-ray Disks May Freeze Windows 7

by - source: Tom's Hardware US

An update that took place in December 2009 may cause Windows 7 to lock up when a Blu-ray disc is inserted into the BD-R drive.

Softpedia reports that Windows 7 and Windows Server 2008 R2 customers may experience a virtual system halt after inserting a BD-R into the PC's Blu-ray drive. Microsoft has already created a hotfix for the issue, however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix.

"You have a computer that is running Windows 7 or Windows Server 2008 R2,” Microsoft said on this support page. "Windows Explorer may stop responding when you insert a recordable Blu-ray disc (BD-R) into the Blu-ray drive on this computer. This problem may occur after you install the universal drive format (UDF) file system driver (Udfs.sys) update."

Softpedia said that Microsoft updated Udfs.sys during the first half of December 2009 for both Windows 7 and Windows Server 2008 R2. Microsoft deployed the update in order to resolve issues relating to the driver in Windows 7. Now the update is causing some Windows 7 PCs to freeze when customers insert a recordable Blu-ray disc into the BD-R drive.

Windows 7 users who are experiencing this problem should contact Microsoft directly by heading here.

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anamaniac 02/26/2010 8:46 AM
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sliem 02/26/2010 9:02 AM
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"however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix."

Wtf?

jdragyn 02/26/2010 9:36 AM
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Kevin Parrish :
"..however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix.



The better to keep track of which machines to spy on for piracy so they can sell the names to the MPAA for fun and profit...

techguy378 02/26/2010 9:52 AM
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back_by_demand 02/26/2010 10:03 AM
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techguy378 :
I've played commercial stamped movie Blu-Ray discs just fine in both Windows Vista SP 2 and Windows 7 using PowerDVD 9 Ultra. Why would a recordable write once Blu-Ray disc behave any differently? This doesn't make any sense.


A disc that is yet to be recorded has no file system yet. A disc that is already written to has a file system.
Also, very relevant point, unless you are using a Blu-Ray Writer, why would you be putting a blank BD-R disk in a Blu-Ray reader

excalibur1814 02/26/2010 10:27 AM
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Personally, I wouldn't roll the patch out to everyone as, well, I'm sure the precentage of people that have recordable BD drives is quite low. Why roll the patch out to everyone?

Instead, I'm sure, they'll wait for widespread adoption, possibly providing the patch to people that have the hardware device from Windows Update.

Stop, think, and realise that it's not a big thing

ossie 02/26/2010 12:34 PM
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smalltime0 02/26/2010 1:18 PM
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Ossie you are soooo amazing I am going to answer you in two parts.

ossie :
The legendary reliability of windblow$... to the power of $even.Just another micro$uxx DRM enhanced "update" gone haywire?


It has nothing to do with DRM it is about the UDF file system. I know weird right? that it isnt evil microsofts master plan to steal your monie$.
[citation]Nowhere is it specified that it have to be blank... wintard - just udf.sys goes belly up, probably the FS is too large for windblow$, or your intellect.[/citation]
Actually it does genius... before you go critising other people's intellect read the article, or better yet get somebody to read it to you, and your comments before posting. The article says "...you insert a recordable Blu-ray disc..." Recordable is another word we use for either a blank disc or one that isn't finalised yet (and hence also lacking a file system). I don't know anything about the reader comment by the OP.

The filesystem is far too small for even XP to have problems, just cause you apparantly lack the intellect required to operate a PC, or know the difference between a blank and full disc, doesn't make windows bad because it doesn't work for you, you have no hope on OSX or Linux.

irh_1974 02/26/2010 1:36 PM
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Hmm, Ossie managed to use the phrase "micro$uxx" but managed not to use the phrases "wintarded" or "fankiddie" in the same reply.
At first I thought he was a bot, with auto-response trolling when an article contains the words "Microsoft" or "Windows".
Shame really because that would have been quite cool, as it is all it goes to show is how badly the gene pool has been diluted. Very sad. Your family have my deepest sympathy for their loss.

tommysch 02/26/2010 3:05 PM
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Mine is working fine, Im screwing Hollywood without any problem sine the RC. All you need is a bluray player, a fat RAID JBOD array, anyDVD (the only legit part, the enemy of my enemy is my friend) and rental BluRays.

...

Profit.

back_by_demand 02/26/2010 3:24 PM
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cookoy 02/26/2010 3:29 PM
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for the conspiracy theories, it's sony sabotaging microsoft or microsoft hitting back at sony. :) wonder why the patch/hotfix is not being release to the general public?

tommysch 02/26/2010 3:54 PM
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back_by_demand :
There is a very nifty cracked version of anyDVD on isohunt, but watch out because there are also about a dozen version that don't work. When my DVDRW finally dies from overwork (rental DVDs, same trick) I will eventualy move to a BD-RW... maybe Xmas as a treat...



I know I had the cracked version of it for the last 2 years. But I felt guilty about it, and they had a promotion for a lifetime license for Christmas. No more manual regediting when there is a new version every 2 weeks or so.

I prefer helping those who screw help me in my effort to screw hollywood.

back_by_demand 02/26/2010 4:20 PM
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Fair play, may do the same one day. For now i'm saving up for a nice BR-RW drive.

kelemvor4 02/26/2010 4:27 PM
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I don't have this problem on my w7 system. I burned several bd-r disks recently for a backup, and popped one in just now to test.

ossie 02/26/2010 4:40 PM
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back_by_demand 02/26/2010 5:01 PM
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Jesus Ossie, quit whilst you are ahead, all I heard from that last post was:-

Quote :blah blah blah, I hate MS, you're all idiots

Or something like that...

zak_mckraken 02/26/2010 5:28 PM
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@TommySch : While I don't condone of what you do, good look in your crusade against the MPAA. However, I'm afraid I have to tell you you're helping them in a way if you use rentals movies.

ethanolson 02/26/2010 5:52 PM
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Everyone keeps saying that MSFT botches their updates, but time and time again we find it isn't the case. Is this the FIRST REAL botched update from MSFT?

sngh 02/26/2010 6:09 PM
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The blu-ray player in my living room, which proudly displays a "Java powered" logo but is unconnected to Windows in any way, freezes all the time with blu-ray discs. Apparently I am supposed to remove it from the TV entertainment center, take it into my office and plug the thing into my router to get constant firmware updates if I don't want it to freeze randomly in the middle of certain blu-ray movies.

Since that scenario has nothing to do with Microsoft, should we conclude that Java is even crappier than Windows?

kelemvor4 02/26/2010 6:48 PM
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sngh :
The blu-ray player in my living room, which proudly displays a "Java powered" logo but is unconnected to Windows in any way, freezes all the time with blu-ray discs. Apparently I am supposed to remove it from the TV entertainment center, take it into my office and plug the thing into my router to get constant firmware updates if I don't want it to freeze randomly in the middle of certain blu-ray movies.Since that scenario has nothing to do with Microsoft, should we conclude that Java is even crappier than Windows?



No, you should conclude that the MPAA and the Blu-Ray Disk association are causing problems necessitating updates. I'd suggest a complaint to them (not that they really care what people think now that there is no longer hd-dvd to compete).

bliq 02/26/2010 7:13 PM
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excalibur1814 :
Personally, I wouldn't roll the patch out to everyone as, well, I'm sure the precentage of people that have recordable BD drives is quite low. Why roll the patch out to everyone?Instead, I'm sure, they'll wait for widespread adoption, possibly providing the patch to people that have the hardware device from Windows Update.Stop, think, and realise that it's not a big thing



just because only a few people use a functionality doesn't mean MS shouldn't fix something they broke. When the customer bought the OS, this fuctionality was not only working, it was touted as a feature. It's like if you brought your Ferrari to a dealer and they updated the engine management software and removed the launch control feature and then said they wouldn't restore it unless you were a licensed SCCA racer since only high performance drivers need the maximum acceleration provided by launch control.

sngh 02/26/2010 8:06 PM
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kelemvor4 :
No, you should conclude that the MPAA and the Blu-Ray Disk association are causing problems necessitating updates. I'd suggest a complaint to them (not that they really care what people think now that there is no longer hd-dvd to compete).



Amazing how we should look to these sources to solve problems if it is a stand-alone blu-ray player, but we need to point at MSFT if the problem occurs on our PCs running Windows.

back_by_demand 02/26/2010 9:27 PM
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It is quite perverse how long some standalone BluRay players take to seek the disc. Some take over 30 seconds or even longer. It would be interesting to compare seek times for PC BluRay drives on Windows and standalones. If the PC one seeks faster I will happily not buy a standalone one at all and just buy a long HDMI cable to run movies directly from the PC to the big-ass TV.

irh_1974 02/26/2010 9:37 PM
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ossie :
you should be reminded that a phrase is "a sequence of two or more words arranged in a grammatical construction and acting as a unit in a sentence


Well, strictly speaking "wintarded, micro$uxx and fankiddie" aren't words either because you made them up.

the_krasno 02/27/2010 12:22 PM
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So what does this fix break, then?

edilee 02/27/2010 1:31 AM
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sliem :
"however the patch will not be deployed to all users of both platforms. Instead, Microsoft said that affected users will need to contact Microsoft support directly in order to acquire the hotfix."Wtf?


This is the 2nd hotfix in a few weeks they have done like this...you have to directly contact them to get it...wonder why they don't just release the hotfix via updates? Unless they are wanting to gather hardware info from the people having the problems so they can better pinpoint the problem which would make sense.

ossie 02/27/2010 5:48 AM
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retard_by_demand :
It is quite perverse how long some standalone BluRay players take to seek the disc. Some take over 30 seconds or even longer. It would be interesting to compare seek times for PC BluRay drives on Windows and standalones. If the PC one seeks faster I will happily not buy a standalone one at all and just buy a long HDMI cable to run movies directly from the PC to the big-ass TV.


Seek time is a completely different drive parameter than disc loading time. But as an IT expert (which you pretend to be), you should already know this...
kami3k :
Glad to see you finally realized the truth.


It's already proven retard_by_demand lives in his own fantasy world, making up his private versions of technology... fitting his very limited capabilities - very proud to be an idiot. Wanna join the club?
irh_1974 :
Well, strictly speaking "wintarded, micro$uxx and fankiddie" aren't words either because you made them up.


Actually a construction like "wintarded micro$uxx fankiddie" is called a syntagma. I leave you the pleasure to search the meaning - maybe it'll improve a bit your knowledge, and even grammar skills.

ossie 02/27/2010 6:06 AM
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back_by_demand 02/27/2010 9:39 AM
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ossie :
I'm a big fat-head anal retard


Calm down Ossie, the doctor will be along soon with the medecine.

ossie 02/27/2010 10:16 AM
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retard_by_demand :
Calm down Ossie, the doctor will be along soon with the medecine [SIC].


More argumentum ad hominem in petto? Impressive...


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