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Microsoft Working on Windows 8.1 Update Fix

By - Source: Paul Thurrott | B 26 comments

Back in mid-October, Microsoft released Windows 8.1, a free update for Windows 8 customers that was made available in The Windows Store. Over the last several months, Microsoft has made it very clear that Windows 8 customers will need to update their platform to the latest in order to receive security updates and platform fixes.

Unfortunately, there's a chunk of Windows 8.0/RT 8.0 consumers who have been unable to install the Windows 8.1 update, getting the evil Blue Screen of Death when attempting the upgrade. The good news is that a fix is coming, as Microsoft is currently testing a patch in "select markets."

"This (Windows RT) pilot program is an example of ways we're experimenting to help ensure more of our customers benefit from a continuously improving Windows experience," a Microsoft spokesperson told Paul Thurrott. "Similar to how the Windows 8.1 Update [1] process works today, the pilot program will automatically update consumer Windows 8 and Windows RT machines for free to Windows 8.1 Update and Windows RT 8.1 Update in select markets."

Customers who want to update now can check the Windows Store to see if it is offered. If not, the RT version of Windows 8.1 can be downloaded from the Microsoft Support web site and installed manually. Thurrott notes that both Windows 8.0 and Windows RT 8.0 customers will need to first install update 2871389 before applying the Windows 8.1 update.

Once Windows 8.1 is installed, customers will likely see Windows 8.1 Update 1 in Windows Store, which also needs to be installed in order to receive security updates and patches (not to mention cool new features). Microsoft is expected to launch Update 2 sometime in August, possibly followed by Update 3 or the Windows 9 "Threshold" public preview. 

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Add your comment Display 26 Comments.
  • 3 Hide
    TechyInAZ , July 3, 2014 8:02 AM
    Luckily I never had this problem when upgrading to windows 8.1. But I did see a ton of people that weren't as successful as I was.
  • -1 Hide
    SaiausV2 , July 3, 2014 9:03 AM
    What about the constant wifi drop? Since I upgraded to 8.1, my desktop won't keep a connection for more than an hour - whilst my other devices happily chug away.
  • 2 Hide
    Pherule , July 3, 2014 9:25 AM
    Finally. This has taken Microsoft way too long. Getting dozens of customers coming up with the 8.1 upgrade failing, this was getting really annoying.
  • -1 Hide
    antilycus , July 3, 2014 9:43 AM
    @SaiausV2 - that problem has been happening since the launch of WIN8 and there is still no answer. MS is pointing fingers at the hardware manufactures and They are pointing the finger at MS.
  • 1 Hide
    unimatrixalpha , July 3, 2014 9:54 AM
    Skip Windows 8 and wait for Windows 9.
  • -8 Hide
    SaiausV2 , July 3, 2014 9:54 AM
    @antilycus - which is unfortunate, I was speaking with my wife last night about it and mentioned that very same solution of rolling back. Ugh.
  • 4 Hide
    Christopher1 , July 3, 2014 12:27 PM
    Quote:
    What about the constant wifi drop? Since I upgraded to 8.1, my desktop won't keep a connection for more than an hour - whilst my other devices happily chug away.

    Not likely to be Windows 8 or 8.1, more likely to be your wireless card and/or router. Enough said.
  • 5 Hide
    qlum , July 3, 2014 1:23 PM
    I personally think Microsoft should not have hidden the update in the store which a lot of users never touch, if they just made it like a service pack a lot more people would have installed it by now. But yea the people having problems should be fixed.
  • 1 Hide
    applegetsmelaid , July 3, 2014 3:32 PM
    I miss the days where they referred to these as "service packs." I used to get excited about those.
  • 1 Hide
    danwat1234 , July 3, 2014 4:02 PM
    qlum I agree, 8.1 and update 1 should be in the regular Windows Update service rather than through the store. I never use the store.
  • -5 Hide
    Jay Stew , July 3, 2014 4:34 PM
    Haha windows 8 how does it feel suckers? LOL jk I got my burn on Windows Vista
  • 0 Hide
    kutuzov28 , July 3, 2014 5:45 PM
    A fix fixing a fix? sick. On a side note, I never had any problems upgrading.
  • 1 Hide
    vgray35 , July 3, 2014 9:03 PM
    Microsoft has their heads in the clouds and thinks we all have infinite bandwidth to burn at the store. I cannot afford a 3.6GB download on a metered satellite internet connection, let alone 4 of them for 4 computers. Yet try as hard as I may, I cannot obtain a free 8.1 upgrade DVD, so the whole family is stuck on windows 8 unable to move forward. They will not provide an upgrade DVD, yet they presume to threaten us with cutoff from services if we do no upgrade. With each passing month I am getting steadily more angry with that arrogant company. I do not understand why they are so stupid to appreciate what is going on around them.
  • 0 Hide
    SaiausV2 , July 3, 2014 9:18 PM
    Quote:
    Quote:
    What about the constant wifi drop? Since I upgraded to 8.1, my desktop won't keep a connection for more than an hour - whilst my other devices happily chug away.

    Not likely to be Windows 8 or 8.1, more likely to be your wireless card and/or router. Enough said.


    I thought so too and have uninstalled and reinstalled current drivers, etc. I haven't dug too deeply into the router though since I had never had this consistent of a problem with other OS' - definitely could be the problem, however.
  • -2 Hide
    Transsive , July 3, 2014 11:46 PM
    I will install 8.1 when I can use my windows 8 key to do a clean install. Until them, I'll just keep clicking the remind me later button.
    I don't have enough space on my system drive to afford win 8 vanilla + 1000 updates.
  • 0 Hide
    back_by_demand , July 4, 2014 2:14 PM
    Quote:
    I will install 8.1 when I can use my windows 8 key to do a clean install. Until them, I'll just keep clicking the remind me later button.
    I don't have enough space on my system drive to afford win 8 vanilla + 1000 updates.

    You do realise updates don't always add to the size, sometimes the opposite, upgrading from 8 to 8.1 gave me a net reduction of 3gb
  • 1 Hide
    jvd897 , July 4, 2014 9:03 PM
    "Once Windows 8.1 is installed, customers will likely see Windows 8.1 Update 1 in Windows Store"

    Correction: Windows 8.1 Update 1 is installed through Windows Update (as KB2919355) as opposed to the Windows Store.
  • 0 Hide
    dimar , July 5, 2014 11:38 AM
    I had update failure on Asus P5K motherboard, even when I had all the latest drivers and other updates already installed. Installing fresh 8.1 solved the problem.
  • 0 Hide
    gopher1369 , July 6, 2014 2:25 PM
    Quote:
    Windows 8 is the probably the worst product microsoft has EVER released


    Not even remotely close. Mr Clippy wins that award by miles! I'd go with Windows ME for worse MS OS.. Perhaps 1.0 and Vista as a close 2nd and 3rd.
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