Asus PCs Found to Be More Reliable Than Macs

As faithful Tom's Hardware readers, we're certain that you're able to handle most casual computer problems. Those who need help with their personal computers, however, seem to have a fewest issues with Asus PCs.

According to Rescuecom's Computer Reliability Report, Asus took the title of having the most reliable computers for the second time in a row for the firm's studies. Asus scored better numbers than Apple, IBM/Lenovo, Toshiba and HP/Compaq, in that order.

Asus took top marks earlier this year year but Rescuecom was unsure if its reliability statistics were accurate due to inflated shipment number thanks to the rising popularity of Eee PC netbooks.

David A. Milman, Rescuecom's founder and CEO, explained "Because Asus just introduced the newest version of the Eee laptop last fall, the original predicted computer reliability of this laptop has been somewhat up in the air. However, a good eight months later, we're still receiving the fewest calls for computer repair and support with Asus, while their market share is increasing, adding the Eee desktop to their line as well, indicating that this PC is continuing to prove itself in terms of computer reliability."

The scores are calculated by comparing the number of computers shipped from a particular company with the number of computer repair and service calls Rescuecom handles relative to that company's computers. The following data was used to calculate reliability scores for the Computer Reliability Report, 2Q 2009.


Of course, these scores only account for the number of tech support calls relative to new computers shipped during that particular period. The numbers may not account for problems dealing with those specific, newly purchased machines, or users who opt for company provided tech support, such as Applecare. Of course, the more you ship, the more potential problems there will be--just look at HP.

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  • fogartini
    YES!!! IN YOUR FACE APPLE!!!
    30
  • Sicundercover
    iPhoneCzarWhere's DELL in all this?I have to say that I've bought more ASUS MoBo's over the years than any other brand and they've been good. I like ASUS. But I've been thoroughly converted by my Mac Experience. As an Electrical Engineer and long time hardware AND software guy, I've been blown away by the quality of both when it comes to Apple.


    Really so what inside your Apple is actually made by Apple? The motherboard? Nope Foxconn. The GPU? Nope NVIDIA or ATI. Ohhh Yea The Monitor. Nope take them apart and youll find a Toshiba or LG LCD panel (depending on the year), Wait I got it the Hard Drives. Nope Those are jobbed out to independant manufactures.

    My point is. ASUS makes their Motherboards, Graphics Cards, and LCD's. All Apple Makes is a OS.

    Whatever your opinion is on their OS thats fine. But they dont make superior machines because all they do is put them together in a Box. I knew how to do that at 13.
    28
  • StupidRabbit
    Quote:
    Asus PCs Found to More Reliable Than Macs


    Found to Be More Reliable.. i guess
    26
  • Other Comments
  • StupidRabbit
    Quote:
    Asus PCs Found to More Reliable Than Macs


    Found to Be More Reliable.. i guess
    26
  • MGDJoker
    As a Former Asus reseller.I can say they have consistently made the best hardware for computers for years. Aside for the dumpy website they are always number 1 on my list when it comes to quality.
    24
  • fogartini
    YES!!! IN YOUR FACE APPLE!!!
    30