According to an On Device Research survey, four Android smartphones were found to boast higher customer satisfaction ratings than Apple's iPhone 5 in the United States.
The research firm's survey, which had over 300,000 worldwide smartphone owners participating, found that consumers are most satisfied with Motorola’s Atrix HD and Droid Razr M. Those devices are followed by HTC’s Rezound 4G and Samsung’s Galaxy Note 2. The iPhone 5′s rating of 8.23 made Apple's flagship device settle for the fifth spot.
"Although Apple created one of the most revolutionary devices of the past decade, other manufacturers have caught up, with some Android powered devices now commanding higher levels of user satisfaction," On Device Research marketing manager, Sarah Quinn, told CNET.
In the United Kingdom, the iPhone 5 received a score of 8.21, which is behind HTC’s One X smartphone with a score of 8.47. Samsung devices were placed in the next three spots with the Galaxy Note 2, Galaxy S3 Mini and Galaxy S3.
Apple, however, was ranked highest for overall mobile device satisfaction in the U.S. ahead of Google, Motorola, HTC, Nokia and Sony. Samsung was ranked at the bottom of the chart.