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Operating System: XP For Hardware

Remote Assistance, Continued

The assistance can now see your desktop inside a window on his desktop.

In a window on your computer you can control the connection status and chat with the assistant.

The assistant can at first only view your desktop. When he presses the button "Take Control" you must confirm that he is allowed to do so.

If you want to protect your computer from being controlled remotely (unintentionally) you can disable this feature in the System Properties panel.