The Top 4 Android Phones in Customer Satisfaction Ratings
Google-owned Motorola leads with two devices.

According to an On Device Research survey, four Android smartphones were found to boast higher customer satisfaction ratings than Apple's iPhone 5 in the United States.
The research firm's survey, which had over 300,000 worldwide smartphone owners participating, found that consumers are most satisfied with Motorola’s Atrix HD and Droid Razr M. Those devices are followed by HTC’s Rezound 4G and Samsung’s Galaxy Note 2. The iPhone 5′s rating of 8.23 made Apple's flagship device settle for the fifth spot.
"Although Apple created one of the most revolutionary devices of the past decade, other manufacturers have caught up, with some Android powered devices now commanding higher levels of user satisfaction," On Device Research marketing manager, Sarah Quinn, told CNET.
In the United Kingdom, the iPhone 5 received a score of 8.21, which is behind HTC’s One X smartphone with a score of 8.47. Samsung devices were placed in the next three spots with the Galaxy Note 2, Galaxy S3 Mini and Galaxy S3.
Apple, however, was ranked highest for overall mobile device satisfaction in the U.S. ahead of Google, Motorola, HTC, Nokia and Sony. Samsung was ranked at the bottom of the chart.
Yeah, with the GS3 being one of the hottest selling smart phones atm, I can see why you'd think Samsung is struggling with producing a "viable" phone... /sarcasm
I'm sure the guy in charge of Samsung's mobile division is laughing at your comment all the way to the bank.
i have a samsung nexus S that i have had for 3 years and had no issues with it. it has been the best phone i have owned since the original moto razr flip i had years ago
Not really surprised at all that Samsung was ranked at the bottom of the phone makers list for customer satisfaction. They produce some of the worst phones on the market...Hell, does Samsung even produce a phone model that's actually viable as a phone?
It surprises me that this phone made top of the list. Who were the people surveyed, were they an accurate slice of users, and were the questions unbiased and not leading questions?
i have a samsung nexus S that i have had for 3 years and had no issues with it. it has been the best phone i have owned since the original moto razr flip i had years ago
Nexus S is my back-up phone. SGS2 is my active one. Excellent phones.
Sounds like a bad unit. It happens. Back in the day, I had to replace a couple of iPods for issues. Eventually, I just gave up on Apple, but that's a different story.
Point is, tech can (and will) fail. I had a graphics card that gave up the ghost a few days after the warranty expired. Literally.
Yeah, with the GS3 being one of the hottest selling smart phones atm, I can see why you'd think Samsung is struggling with producing a "viable" phone... /sarcasm
I'm sure the guy in charge of Samsung's mobile division is laughing at your comment all the way to the bank.
This must have been a very US centric survey.
We don't have the first three top phones here in Sweden.
Very suprised not to see Samsung Galaxy S3 at the top, but again it would probably be totally different if it would have been done in Europe to a greater extent!
I it is almost to a point where you either own an iPhone or a Samsung Galaxy phone here.
Except for maybe Sony, the other manufacturers are almost non existant.
To answer the Samsung Question directly - NO. I feel they are one of the worst companies out there flooding the market with too many models that they abandon soon after...
My Samsung S3 is one of the best phones I've ever had, if not the best. My Samsung Transform is one of the worst I've ever had, if not the worst. They have a very large range of phone quality from some of the best, to some of the cheapest
Considering that I got my Transform almost for free about two years ago, it still wasn't a bad deal overall. I'll give it that much credit.
hate it when people abuse numbers like that.
I didn't think that it was presented in a way that over-exemplified the difference of 0.34 out of 10 between the top Android in this article and the iPhone 5. It seemed rather modest about it to me.
What on earth. The 8.23 bar is less than half of the 8.57 bar. The consumer of this data (us, the readers) are not told is this is significant or not. What if these were temperatures? Or SAT scores. Context matters, and without it, I have to strongly agree with alidan.
Because it's ranging from the highest to the lowest of that list. If it was ranging from a 10 to a 1 then the difference would be much much smaller.