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Apple Fixes Bug That Deletes User Accounts
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Apple's latest update to OS X repairs a bug that saw massive amounts of data loss for a small number of users.
Yesterday's OSX 10.6.2 roll out includes over a hundred fixes. Among them is a fix for a bug that users last month said was deleting their data when they logged in as a guest account. At the time, problem was said to affect users who signed into their computers using guest accounts that were enabled before they upgraded to Snow Leopard. RedOrbit reported that the bug had Snow Leopard recognizing the main account as a guest account, meaning that the profile was deleted when users logged out.
Aside from breaking Atom support for hackintoshes, yesterday's update also fixes this bug, which users first reported seeing nearly a month ago on October 13.
Source : Tom's Hardware US
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Exaggerated pricing myths on Apple systems aside, Apple’s biggest selling tool is Mac OS X and the fact that you can now run Windows XP or Vista on the same machine native. With BootCamp, you can get the best of both words in a general sense. Let’s make it clear though that if you’re a serious gamer who plays games like Crysis, you would still be held back because of the lack of high-end 3D graphics support. The latest for the Mac is a Radeon HD 3780 — good but not the best available. For most other games and everything else, it really works nicely. Windows drivers for the Mac are fully provided by Apple to enable all hardware on the Mac to work in Windows. So you get a full Mac and a full Windows system. You get the best of Mac OS X and the best of Windows on one machine. At this point, some people will say something like "well the only reason why BootCamp is provided to install and run Windows is because Windows is better." This is not the point. If you already have a PC and enjoy it and find it does everything you need, stick to it. If you’re in the market for a new system to replace a main desktop, this is the article for you. If someone is insistent on one thing, there’s no reason to continue reading. If they’re open to new ideas and new ways of doing something, then read on. The operating system continually refines itself and Apple markets this OS as the ultimate desktop experience. Lest there be any confusion, Apple also sells OS X Server although the market for OS X server is admittedly very tiny. Who needs pretty graphics in a serious server environment anyway? Most of the time, there no head attached to a server — things are administered through a remote terminal. Mac OS X is also based on a very robust UNIX foundation, which lends itself to being quite secure and powerful. However, given that the market share for Macs is much smaller than Windows, its prevalence to attack ratio is also lower. There are simply a greater number of Windows machines to be exploited. If the market shares were reversed, we would see Mac OS X exploited at a far greater level. However, keep in mind that the majority of Internet websites run on a *nix back end, it demonstrates that at the core, there are fewer holes to begin with. At the end of the day, anything that’s used more will no doubt reveal more security holes. An entire in-depth review of Mac OS X Leopard is beyond the scope of this article, and would require adding more than 10 pages, so we’ll leave that for the future. In fact, Apple is preparing the next major release of OS X, called Snow Leopard and we’ll definitely look at that release when it ships. For now, I highly recommend John Siracusa at ArsTechnica’s review of Leopard for a really good understanding of why OS X is so powerful and why it’s very good at scaling into the future. Expect to see things like the new powerful ZFS file system be introduced, which will allow for such features as byte-level delta backups. The lack of a registry makes everything a bit more agile. Applications store their own settings in .plist files or within themselves, making for installs and uninstalls a snap — just drag the application over or delete it. Rarely do you have to worry about lingering or overlapping system files. In a nutshell however, OS X delivers what many Windows users have to install several utilities for — and the majority of the good ones come with a small fee. Let’s take a look at some of these features.
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Alan: That’s a great point. I recently submitted a request to Apple to allow selective file sharing policy on my notebook. Its fine to have file sharing enabled when I’m at home, but when I’m at a coffee shop or other public access point, I hate having to manually disable file sharing. Dino: I really like Apple’s Network Locations feature for network configuration and I would also like it if I could associate my network security settings with it also. Windows Vista actually has a good system for this by letting the user identify networks they connect to as “Public,” “Private,” or “Work.” Alan: Earlier this year, Steve Balmer talked about Microsoft's investigation of Webkit and ultimate decision to stick with Trident. Web developers would love to have more consistent rendering engines, but from a security standpoint, does it make sense to standardize around one set of code? That is, last year's MacOS exploit and the iPhone exploit were both breaches in the same underlying Javascript code. Since IE8, Firefox, Chrome, and Safari use different Javascript engines, a single exploit wouldn't be able to target all of them. Or, do you think standardization is better because you can collectively pool your resources to develop more secure code? Dino: While standardization helps create a more secure single standard, it means that any breach of it will be highly applicable to Internet systems. I believe that more diversity in computer systems helps strengthen the ecosystem against attack. Having many diverse targets decreases the profitability of malware and once it ceases being profitable, there will be much less of it. Alan: If you had to make a recommendation: Mac, PC, or Linux? Or do you find them to be equally (in)secure? Dino: For most consumers and home users, I recommend a Mac because they are currently targeted less by Web malware. They also tend to be easier to use so I get less tech support calls. If a user is slightly more technical and/or adventurous, I recommend that they give Ubuntu Linux a try. I recommend Windows Vista for businesses because it is a more secure operating system and better suited towards management in the enterprise. Alan: Any reason for Ubuntu specifically (full disclosure: I run Fedora on my Linux workstations)? Dino: I have found Ubuntu to be more user-friendly and I personally prefer Debian-based Linux distributions to the others. But I don’t want to start any religious wars here. Alan: For our Windows-based PC users, what are some tips for running a "secure" PC? What about our Mac users? Linux users? Dino: PC users should move to Vista or Windows 7 as soon as possible to make use of their security features. Mac users should do the same with Snow Leopard. Linux users are already pretty well served by the leading desktop distributions, so they shouldn't need to take many additional precautions. For all of these operating systems, the National Security Agency (NSA) Systems and Network Attack Center (SNAC) freely publishes in-depth secure configuration guides that can be followed to further harden your operating system environment. (Ed.: the NSA’s guidelines can be found here)
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Alan: When the NX bit was first introduced, it was supposed to dramatically reduce the amount of malware. Suppose the Alan Dang Web browser had a bug in the code that parses the URL. If I had a Web address that was too long, it’ll end up copying that data into the memory that’s beyond the space allocated for data. The machine will execute that code and now it’s compromised. My understanding is that the NX bit prevents that from happening. But it seems as if the developers of malware simply transitioned to other methods of exploiting a system. Nowadays, the buzzwords are 64-bit ASLR, code signing for kernel extensions, or sandboxing? How much of this will help? Charlie: The NX bit is very powerful.When used properly, it ensures that user-supplied code cannot be executed in the process during exploitation. Researchers (and hackers) have struggled with ways around this protection. ASLR is also very tough to defeat. This is the way the process randomizes the location of code in a process. Between these two hurdles, no one knows how to execute arbitrary code in Firefox or IE 8 in Vista right now. For the record, Leopard has neither of these features, at least implemented effectively. In the exploit I won Pwn2Own with, I knew right where my shellcode was located and I knew it would execute on the heap for me. Alan: And just so that our readers know, ASLR is implemented in Windows Vista (but not XP) and Vista SP1 is required for the full ASLR. Leopard had some binaries placed randomly, but Snow Leopard is rumored to introduce full ASLR. On Linux, kernel 2.6.12 has a weak form of ASLR like Leopard does, but PaX and ExecShield will implement Windows Vista-like ASLR. I know you can't talk about this year's Mac exploit, but let's talk about last year's Safari flaw. To win, you were able to remotely execute code on the MacBook Air. I would imagine that a malicious hacker would have then directly installed malware without triggering the confirmation for root access, etc? Charlie: In neither case did I get root/admin access. That would have required additional vulnerabilities. However, just running as the user is still very bad. I could have still watched keystrokes as you went to an online bank, read your calendar and address book, sent emails, etc. In real life, one or all of these things would have occurred. Alan: In hindsight, was there anything that could have been done on the user end? That is, if you had outgoing firewalls, anti-spyware/anti-malware software, weren't logged in as a root user, would that have done anything to limit the extent of the breach? Charlie: None of those protections would have probably worked, or at least there were potential workarounds. The best thing the user could have done is not click on the malicious link. Of course, in some cases such as a man-in-the-middle attack, even this wouldn't have helped.







Seems like a mighty big bug...what the heck happened to the QA team (did they take a looooong lunch break or something?)
A Mac is a personal thing, you should be letting other people use it... it's like a tooth brush or a novelty massager
Over 100 bug fixes? Fixed an issue where all of a user's data is deleted? Seems odd for an operating system that "Just Works" and doesn't come with the "Pain of using a PC". Odd indeed.
It is apple, they don't make mistake, this is most likely user bad use of the system. Base on apple ego lastic testimonial.
Apple with no hassle, bugs, or virus....lol
It's very nice, except they nixed Atom support; no more hackintoshes
Over 100 bug fixes? Fixed an issue where all of a user's data is deleted? Seems odd for an operating system that "Just Works" and doesn't come with the "Pain of using a PC". Odd indeed.
It is apple, they don't make mistake, this is most likely user bad use of the system. Base on apple ego lastic testimonial.
Apple with no hassle, bugs, or virus....lol
what is this, sarcasm day?
I wonder what took so long with the fix? The OS first came out in August and I know I've seen the guest account problem floating about around the web for at least a month now.
REMINDER: Tom's is currently conducting a poll regarding an OSX Forum:
http://www.tomshardware.com/forum/32340-12-forum
what is this, sarcasm day?
Every day is sarcasm day when these people read a Mac article.
So will Mac and PC Guy talk about this on the commercial?
So will Mac and PC Guy talk about this on the commercial?
M$ should have really done a counter ad when they had the chance, it would have been epic
PC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.
Mac looking stupified: What? Where did you here that?
PC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.
Mac looking stupified: What? Where did you here that?
what is this, sarcasm day?
Well bugs in OSX are funny when Apple says, Macs just work and don't have problems PCs do, yet they fix bugs and obviously don't just work, unless deleting user files is what they mean by that. I think the sarcasm is justified, shouldn't talk so big unless you are sure of what you can do.
Over 100 bug fixes? Fixed an issue where all of a user's data is deleted? Seems odd for an operating system that "Just Works" and doesn't come with the "Pain of using a PC". Odd indeed.
Just the Guest account data was deleted during the upgrade. Personally, I have never used a guest account on a Win or Mac machine. I guess if you cannot be trusted with a real account then it was the shits for you, but then it still is the shits for you if you are still just a "guest."
A lot of the fixes are minor in my book. Fixes like: an issue in Dictionary when using Hebrew as the primary language, shutter-click sound effect when taking a screen shot, an issue with the four-finger swipe gesture, an issue adding images to contacts in Address Book, an issue in Front Row that could cause sluggish or slow frame rates while watching videos, etc. Not really issues that relate to the integrity/stability of the OS.
Just the Guest account data was deleted during the upgrade. Personally, I have never used a guest account on a Win or Mac machine. I guess if you cannot be trusted with a real account then it was the shits for you, but then it still is the shits for you if you are still just a "guest."
Wrong. The bug caused a main account's data to be deleted if the guest account was enabled before upgrading to Snow Leopard and after upgrading, a user logged onto the guest account and then someone logged back into a regular account. Doesn't really matter if you have never used a guest account before, that is a huge bug that shouldn't happen. I've set up guest accounts on my computers before. I know you defend Apple at every chance but at least get your facts straight.
A lot of the fixes are minor in my book. Fixes like: an issue in Dictionary when using Hebrew as the primary language, shutter-click sound effect when taking a screen shot, an issue with the four-finger swipe gesture, an issue adding images to contacts in Address Book, an issue in Front Row that could cause sluggish or slow frame rates while watching videos, etc. Not really issues that relate to the integrity/stability of the OS.
-an issue that might cause your system to logout unexpectedly
-a problem that prevented authenticating as an administrative user
-an issue that prevented opening files downloaded from the Internet
I would say those relate to the stability and integrity of the OS pretty well.
I know you defend Apple at every chance but at least get your facts straight.
Ouch!
Even if a person did loose data then that is what happens if you do not back-up your drives. Tough shit. Probably the same mentality that is having all kinds of issues with Win 7 installs.
M$ should have really done a counter ad when they had the chance, it would have been epicPC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.Mac looking stupified: What? Where did you here that?PC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.Mac looking stupified: What? Where did you here that?
that would be funny as hell.
I bet one of those "fixes" was the getting rid of atom support.
Ouch!Even if a person did loose data then that is what happens if you do not back-up your drives. Tough shit. Probably the same mentality that is having all kinds of issues with Win 7 installs.
And what issues would those be?
and thats why mac fails
yeah everyone know atom support was going away mainly i think because of dell mini 9's i guess people with hackintoshes wont be upgrading because they know about the ATOM support
LOL apple take a seat next to MS, that data deleting with guest account no matter which way you look at it is a MASSIVE MASSIVE screw up on apples part, definately ruined thier image
screw apple, I'm surprised they didn't charge you for it...
At apple they call it a feature!
M$ should have really done a counter ad when they had the chance, it would have been epicPC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.Mac looking stupified: What? Where did you here that?PC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.Mac looking stupified: What? Where did you here that?
meh i like it when better companies dont talk about their competitors directly, it makes them seem like their scared of something
"over a hundred fixes"
Funny and ironic knowing that the only reason why OSx is so worst than Windows anymore with so many flaws, or that they barely ever address issues of their operating system that they release updates every once in a very very long time and yet noone is comlpaining to make it so loud of an issue over the net is simply cause of their small userbase and why they keep getting away with it.
MS would have fixed this in less then a day. Why does it take Mac over a month?
Two articles that could have been one!
Slow news day?
...So, the latest update fixes things BUT
1 - What does it break?
2 - What does it remove?
You KNOW that apple are evil