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Apple Fixes Bug That Deletes User Accounts

By - Source: Tom's Hardware US | B 24 comments
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Apple's latest update to OS X repairs a bug that saw massive amounts of data loss for a small number of users.

Yesterday's OSX 10.6.2 roll out includes over a hundred fixes. Among them is a fix for a bug that users last month said was deleting their data when they logged in as a guest account. At the time, problem was said to affect users who signed into their computers using guest accounts that were enabled before they upgraded to Snow Leopard. RedOrbit reported that the bug had Snow Leopard recognizing the main account as a guest account, meaning that the profile was deleted when users logged out.

Aside from breaking Atom support for hackintoshes, yesterday's update also fixes this bug, which users first reported seeing nearly a month ago on October 13.

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  • 27 Hide
    Abrahm , November 10, 2009 4:12 PM
    Over 100 bug fixes? Fixed an issue where all of a user's data is deleted? Seems odd for an operating system that "Just Works" and doesn't come with the "Pain of using a PC". Odd indeed.
  • 17 Hide
    Anonymous , November 10, 2009 4:21 PM
    Apple with no hassle, bugs, or virus....lol
  • 12 Hide
    STravis , November 10, 2009 4:08 PM
    Seems like a mighty big bug...what the heck happened to the QA team (did they take a looooong lunch break or something?)
Other Comments
  • 12 Hide
    STravis , November 10, 2009 4:08 PM
    Seems like a mighty big bug...what the heck happened to the QA team (did they take a looooong lunch break or something?)
  • 1 Hide
    maigo , November 10, 2009 4:11 PM
    A Mac is a personal thing, you should be letting other people use it... it's like a tooth brush or a novelty massager
  • 27 Hide
    Abrahm , November 10, 2009 4:12 PM
    Over 100 bug fixes? Fixed an issue where all of a user's data is deleted? Seems odd for an operating system that "Just Works" and doesn't come with the "Pain of using a PC". Odd indeed.
  • 10 Hide
    aracheb , November 10, 2009 4:15 PM
    It is apple, they don't make mistake, this is most likely user bad use of the system. Base on apple ego lastic testimonial.
  • 17 Hide
    Anonymous , November 10, 2009 4:21 PM
    Apple with no hassle, bugs, or virus....lol
  • 1 Hide
    Anonymous , November 10, 2009 4:31 PM
    It's very nice, except they nixed Atom support; no more hackintoshes
  • 4 Hide
    Anonymous , November 10, 2009 4:31 PM
    AbrahmOver 100 bug fixes? Fixed an issue where all of a user's data is deleted? Seems odd for an operating system that "Just Works" and doesn't come with the "Pain of using a PC". Odd indeed.

    arachebIt is apple, they don't make mistake, this is most likely user bad use of the system. Base on apple ego lastic testimonial.

    applefullofliesApple with no hassle, bugs, or virus....lol


    what is this, sarcasm day?
  • 0 Hide
    wildwell , November 10, 2009 4:38 PM
    I wonder what took so long with the fix? The OS first came out in August and I know I've seen the guest account problem floating about around the web for at least a month now.

    REMINDER: Tom's is currently conducting a poll regarding an OSX Forum:

    http://www.tomshardware.com/forum/32340-12-forum
  • 9 Hide
    Maxor127 , November 10, 2009 5:22 PM
    iloveyourfacewhat is this, sarcasm day?

    Every day is sarcasm day when these people read a Mac article.
  • 6 Hide
    roofus , November 10, 2009 5:24 PM
    So will Mac and PC Guy talk about this on the commercial?
  • 3 Hide
    maigo , November 10, 2009 6:01 PM
    roofusSo will Mac and PC Guy talk about this on the commercial?

    M$ should have really done a counter ad when they had the chance, it would have been epic

    PC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.
    Mac looking stupified: What? Where did you here that?
    PC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.
    Mac looking stupified: What? Where did you here that?
  • 1 Hide
    Camikazi , November 10, 2009 6:30 PM
    iloveyourfacewhat is this, sarcasm day?

    Well bugs in OSX are funny when Apple says, Macs just work and don't have problems PCs do, yet they fix bugs and obviously don't just work, unless deleting user files is what they mean by that. I think the sarcasm is justified, shouldn't talk so big unless you are sure of what you can do.
  • -4 Hide
    Yoder54 , November 10, 2009 6:38 PM
    AbrahmOver 100 bug fixes? Fixed an issue where all of a user's data is deleted? Seems odd for an operating system that "Just Works" and doesn't come with the "Pain of using a PC". Odd indeed.


    Just the Guest account data was deleted during the upgrade. Personally, I have never used a guest account on a Win or Mac machine. I guess if you cannot be trusted with a real account then it was the shits for you, but then it still is the shits for you if you are still just a "guest."

    A lot of the fixes are minor in my book. Fixes like: an issue in Dictionary when using Hebrew as the primary language, shutter-click sound effect when taking a screen shot, an issue with the four-finger swipe gesture, an issue adding images to contacts in Address Book, an issue in Front Row that could cause sluggish or slow frame rates while watching videos, etc. Not really issues that relate to the integrity/stability of the OS.
  • 4 Hide
    Abrahm , November 10, 2009 7:07 PM
    Yoder54Just the Guest account data was deleted during the upgrade. Personally, I have never used a guest account on a Win or Mac machine. I guess if you cannot be trusted with a real account then it was the shits for you, but then it still is the shits for you if you are still just a "guest."

    Wrong. The bug caused a main account's data to be deleted if the guest account was enabled before upgrading to Snow Leopard and after upgrading, a user logged onto the guest account and then someone logged back into a regular account. Doesn't really matter if you have never used a guest account before, that is a huge bug that shouldn't happen. I've set up guest accounts on my computers before. I know you defend Apple at every chance but at least get your facts straight.

    Yoder54A lot of the fixes are minor in my book. Fixes like: an issue in Dictionary when using Hebrew as the primary language, shutter-click sound effect when taking a screen shot, an issue with the four-finger swipe gesture, an issue adding images to contacts in Address Book, an issue in Front Row that could cause sluggish or slow frame rates while watching videos, etc. Not really issues that relate to the integrity/stability of the OS.


    -an issue that might cause your system to logout unexpectedly
    -a problem that prevented authenticating as an administrative user
    -an issue that prevented opening files downloaded from the Internet

    I would say those relate to the stability and integrity of the OS pretty well.
  • -3 Hide
    Yoder54 , November 10, 2009 7:42 PM
    Abrahm I know you defend Apple at every chance but at least get your facts straight.


    Ouch!

    Even if a person did loose data then that is what happens if you do not back-up your drives. Tough shit. Probably the same mentality that is having all kinds of issues with Win 7 installs.

  • 1 Hide
    bfstev , November 10, 2009 7:58 PM
    maigoM$ should have really done a counter ad when they had the chance, it would have been epicPC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.Mac looking stupified: What? Where did you here that?PC laughs and pokes Mac: Hey Mac, I hear you delete all your data when someone else touches you.Mac looking stupified: What? Where did you here that?

    that would be funny as hell.

    I bet one of those "fixes" was the getting rid of atom support.
  • 1 Hide
    bfstev , November 10, 2009 8:01 PM
    Yoder54Ouch!Even if a person did loose data then that is what happens if you do not back-up your drives. Tough shit. Probably the same mentality that is having all kinds of issues with Win 7 installs.

    And what issues would those be?
  • 1 Hide
    AtuBrian , November 10, 2009 8:22 PM
    and thats why mac fails
  • 1 Hide
    lashton , November 10, 2009 8:32 PM
    yeah everyone know atom support was going away mainly i think because of dell mini 9's i guess people with hackintoshes wont be upgrading because they know about the ATOM support

    LOL apple take a seat next to MS, that data deleting with guest account no matter which way you look at it is a MASSIVE MASSIVE screw up on apples part, definately ruined thier image
  • 1 Hide
    matt87_50 , November 10, 2009 9:35 PM
    screw apple, I'm surprised they didn't charge you for it...
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