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Intel Bug Causes Failed SSDs Turn 600GB to 8MB

by - source: Engadget

It may be solid state, but you should still make backups!

Intel's SSD 320 series offer some great storage solutions for enthusiasts. For those with the budget, getting 600GB in solid state is quite impressive – of course, that is until it fails and reports itself as a cry-worthy 8MB.

A bug that afflicts the entire 320 line can cause an SSD to revert to 8MB following a crash or power failure. The Register quotes a couple of users from the PC Review forum:

"Be wary of the new Intel SSD 320 series. Currently, there's a bug in the controller that can cause the device to revert to 8MB during a power failure," wrote one user. "AFAIK they have not yet publicly announced it, and won't have a firmware fix ready for release until the end of July."

Another posted, "I just had this happen to me. Had the 600G model for a month. Then the drive crashed and now DISKPART shows 8MB for that drive. SMART attributes are gone... The drive worked great for a month!"

Fortunately, Intel did eventually acknowledge that it is aware of these "customer sightings" on the 320 SSD series. Intel isn't yet revealing more about the nature of the bug, or when a fix is coming.

If you have a 320 SSD, we recommend that you backup all of your data ASAP.

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greghome 07/14/2011 3:46 PM
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-18+

Quote :Currently, there's a bug in the controller that can cause the device to revert to 8MB during a power failure


So.......Intel B2 cougarpoint boards + these SSDs = One really pi$sed off customer?

reprotected 07/14/2011 3:47 PM
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f-gomes 07/14/2011 3:49 PM
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belardo 07/14/2011 3:59 PM
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nearly nil 07/14/2011 4:00 PM
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-4+

Don't get too excited about this folks. The error is caused by extreme power cycling. Yes, it should be fixed to avoid this bug, but it sounds like normal use will not sink the boat. We are, essentially, early adopters of SSDs right now, so it's not too surprising that these bugs are coming up. That said, power cycling seems like a very routine Quality Control test, so why didn't Intel find this error prerelease?

Netherscourge 07/14/2011 4:13 PM
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-20+

...and the paid beta testing continues!

greghome 07/14/2011 4:19 PM
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lethal decipher 07/14/2011 4:22 PM
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-6+

I remember Western Digital spinners failing and showing up as 8MB failures...

nearly nil 07/14/2011 4:29 PM
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-8+

lol related stories: Best SSDs for the money. Guess what gets big recommendation?

hakkafusion 07/14/2011 4:33 PM
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wiyosaya 07/14/2011 4:36 PM
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-12+

Haha! I guess this is rather embarrassing to the behemoth, Intel. ;)

Anonymous 07/14/2011 5:16 PM
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After all,it's intel we are talking about,here, no surprises.
A bug here and there once in a while.
Cpu bugs,chipsets bugs,not news here.
but i want my data back ,i use them as a backup drive on an external case.
:-(

borisof007 07/14/2011 6:03 PM
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-1+

Anyone remember the Sandy Bridge fiasco? Cmon people: http://www.tomshardware.com/news/s [...] 12123.html

lethal decipher 07/14/2011 6:12 PM
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borisof007 :
Anyone remember the Sandy Bridge fiasco? Cmon people: http://www.tomshardware.com/news/s [...] 12123.html



Not to get off subject but that isn't a common scenario! :D

eklipz330 07/14/2011 6:21 PM
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damn that blows for intel, they probably haven't announced it so their stocks don't drop lol

reggieray 07/14/2011 6:29 PM
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-3+

I can hear greedy lawyers rubbing their hands together now.

DjEaZy 07/14/2011 6:38 PM
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hellwig 07/14/2011 6:44 PM
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-2+

Assuming you don't try to modify the drive in any way, I would assume the data is recoverable (perhaps re-flashing or replacing the controller). Maybe Intel would be so kind as to offer recovery services to the affected customers (and apparently, this isn't wide-spread, so it couldn't be that many people).

Still, don't know why you'd treat an SSD any different from other storage, i.e., MAKE BACKUPS!

lethal decipher 07/14/2011 7:18 PM
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Yuka 07/14/2011 7:35 PM
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--1+

So much for a billion dollar R&D company, huh.

Cheers!

xrodney 07/14/2011 7:42 PM
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nearly nil :
Don't get too excited about this folks. The error is caused by extreme power cycling. Yes, it should be fixed to avoid this bug, but it sounds like normal use will not sink the boat. We are, essentially, early adopters of SSDs right now, so it's not too surprising that these bugs are coming up. That said, power cycling seems like a very routine Quality Control test, so why didn't Intel find this error prerelease?


Well SSD is already after early adopt stage being on market for 4 years.

darkphox 07/14/2011 7:42 PM
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This happened to my wife's 120GB last night. Trust me, there is nothing excessive about her 'power cycling'. She turns it on during the day, and off at night. While it may not be widespread, it is a B.S. problem that Intel needs to fix.

Hoping my 160gb lasts until the supposed firmware update...my wife's lasted a little over a month. Feeling like mine is on borrowed time right now...

drwho1 07/14/2011 8:14 PM
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just another reason to keep waiting for SSD's to mature.... and drop the prices

lethal decipher 07/14/2011 8:22 PM
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WilliamMGeorge 07/14/2011 9:26 PM
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I work at a computer system builder, and we use exclusively Intel-brand SSDs. I checked out our failure reports, and so far we haven't had a single 320-series drive problem (either here during production or that a customer has reported in the field).

I'm sure that when Intel issues a fix we will be applying it, or course, but I just wanted to put this info out there since it seems this problem is a fairly limited in impact so far.

We've also found far more problems with other brands of SSDs over the years, which is why we only carry Intel now. I'm surprised to see Intel getting dinged about this when other manufacturers have had so many more issues.

Netherscourge 07/14/2011 10:35 PM
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Niva 07/14/2011 10:38 PM
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mortsmi7 07/14/2011 10:40 PM
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darkphox :
Trust me, there is nothing excessive about her 'power cycling'. She turns it on during the day, and off at night.


Whew, at last I fought down the urge to say something sarcastic and possibly disrespectful. I'll just chuckle to myself.

another_Moose 07/14/2011 11:29 PM
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Dunno about the chipset, but 320 is at least the second gen Intel SSD. They had the x-25 series first, followed by 320, and now third gen 510. So who is it safe to get an SSD from? I looked at an OCZ 120gb Vertex 2 (my system only has sata 2 so sata 3 speed is wasted) and on newegg, the last 2 weeks have 9 reviews and 8 list drive failure. Crucial m4 series had big problems too...

WilliamMGeorge 07/14/2011 11:55 PM
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another_Moose :
Dunno about the chipset, but 320 is at least the second gen Intel SSD. They had the x-25 series first, followed by 320, and now third gen 510. So who is it safe to get an SSD from? I looked at an OCZ 120gb Vertex 2 (my system only has sata 2 so sata 3 speed is wasted) and on newegg, the last 2 weeks have 9 reviews and 8 list drive failure. Crucial m4 series had big problems too...



The 320-series is actually Intel's 3-rd generation of mainstream drives. There was an X-25M 1st and 2nd gen (I own both), and then the 320. The 510 is contemporary to the 320, with both available now, and the 510 simply uses a different controller / flash internally and supports SATA III 6Gbps.

K-zon 07/15/2011 12:12 PM
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