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BitFenix Announces Own Store for Spare Parts

By - Source: Tom's Hardware US | B 6 comments

BitFenix has announced that it has opened its parts store. This store is an online webshop operated by BitFenix itself where you can buy spare parts for your BitFenix cases.

Some examples of spare parts include side panels with windows, as well as new feet for your case. This is a convenient way of obtaining parts for expansion and customization, or extras for use with modding. In addition, you can open tickets with the support team for anything you can't find, so this is an easy way to find BitFenix spare parts that might otherwise be difficult to obtain.The BitFenix Prodigy is one of the cases for which you can buy spare parts.The BitFenix Prodigy is one of the cases for which you can buy spare parts.

You can find the store at www.parts.bitfenix.com.

Pricing in the store obviously ranges from product to product, but overall it seems to be priced very reasonably. It is already open for business in the US, though it'll take a while before all of the part options have been listed. The store will also open in Europe sometime mid-July.

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  • 0 Hide
    iknowhowtofixit , July 1, 2014 8:21 AM
    So, if you get nowhere with warranty support like most who have a problem with a BitFenix product, you can just buy the part that failed?

    This company seems to have found a convenient way to continue to not honor warranty claims while making extra cash from die-hard fans out there.
  • 1 Hide
    twstd1 , July 1, 2014 11:11 AM
    Other case manufacturers should take note.
  • 1 Hide
    Patrick Tobin , July 1, 2014 12:03 PM
    This is something that more case manufacturers should be doing. Warranty issues aside BitFenix cases are pretty danged nice.
  • 2 Hide
    Hunt4Epic , July 1, 2014 1:11 PM
    Corsair has tons of parts available! http://www.corsair.com/en-us/shop?c=case-parts-and-accessories Prices can be better at some vendor websites though.
  • 1 Hide
    DRosencraft , July 1, 2014 4:35 PM
    I once had a problem with a USB port on a Cooler Master case. They sent me a replacement Front I/O panel, no cost. Fast forward a few years and I have the same problem with an Azza case, and they want me to RMA the entire case.

    It's safe to say the situation varies by company. But if they all just had a store where you can just buy these parts for low costs, it'd save them time and money, and save us consumers time and frustration.
  • 1 Hide
    BranFlake5 , July 2, 2014 7:11 PM
    Quote:
    Corsair has tons of parts available! http://www.corsair.com/en-us/shop?c=case-parts-and-accessories Prices can be better at some vendor websites though.


    Exactly what I came here to say. Corsair is one of my favorite companies. Their products, solid. Warranty, Honored. Rebates, Quick. Customer Service, Awesome.
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