FAQs
Does Meta offer free shipping?
Yes, as standard, Meta ships all orders completely free. You'll also be provided tracking details via email as soon as your items are dispatched. Should your order be an exception to the free shipping policy, any applicable shipping fees will be displayed at the checkout before you place your order.
Do I need a Meta account to use my Meta hardware?
All users will need a Meta account to set up and use their Meta devices. If you already have Instagram or Facebook, you'll already have an account, so you can just sign in to this to get started. If you're new to the platform, signing up is straightforward and free.
Does my Meta tech include AI features?
Yes, Meta has now rolled out AI functionality for US and Canadian Meta Quest customers, and its AI Ray Ban glasses include this functionality as standard. You can now use voice command features by saying "Hey Meta", with options to open apps, turn on and off devices and capture photos and videos whilst you're playing.
Can I return items to Meta?
If you change your mind about your order, you have 30 days from the date your order was shipped to raise a return. To do so, get in touch with the team, then ship your item back within 14 days of the returns confirmation. Once the team has confirmed your item has come back in its original condition, you'll receive your refund within 7 days.
Meta Saving tips
Shop seasonal sales
Although you won't see many wide-reaching Meta sales throughout the year, you should keep your eyes peeled for promotions, especially around holidays such as Black Friday and Cyber Monday, when the brand discounts hardware across its range by as much as 60%. We keep a close eye on Meta deals, adding any we find to this page, so check back in whenever you're looking to save.
Bag a bundle
If you're in the market for multiple Meta products, look out for the brand's bundles for a great way to save. You'll find Meta Quest models offered with games and accessories such as cases, battery packs or straps, with the price as much as $100 lower than it would be buying them separately. Meta refreshes its bundles regularly, particularly around the release of a new model.
Refer a friend
If you know someone who wants to buy some Meta hardware, you can earn a little extra for referring them to the brand through the referral program. Just head to the Meta site, sign in and generate a unique link, then send it to your friend. When they make a purchase of any Meta Quest model using said link, they'll get $30 off at the checkout and you'll get $30 store credit added to your account as a thanks.
Buy refurbished
If you don't need a completely brand-new device, keep an eye out for refurbished Meta hardware. Although you won't always be able to pick them up, these items have been professionally inspected by their team, with cleaning and repairs carried out wherever necessary to ensure they're like-new. You'll also find prices up to 25% lower than they are for brand-new alternatives, making it a great way to save if you don't mind minor cosmetic damage.
How to use Meta promo codes
- Browse our list of the latest Meta promo code and choose one you'd like to use.
- Click the 'Get Code' button next to your chosen offer to open a new tab, where your code will be revealed.
- Copy it for later, then head back to your previous tab, which will now have loaded the Meta website, and start shopping.
- Once you've added all the products you want to your shopping cart, head to the checkout.
- Find and click the blue button labelled "Add promo code” above the order total to open a text field.
- Click into the text field, paste in your code and click 'Apply'. Your order total should change accordingly.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
