By the end of the decade more than 41 million North American business users will spend over $10 billion annually on wireless enterprise data services, with enterprise mobile e-mail to eclipse SMS as the prime revenue generator as early as 2009, according to research firm Strategy Analytics. Instant messaging (IM) and 'presence' are also identified as hot trends as businesses realize the benefits of a mode of real time non-voice mobile communications, and ranks of Internet-savvy young adults enter the workforce.
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