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Corsair Announces Recall of Force 3 SSD 120GB

By - Source: Tom's Hardware US | B 44 comments

Corsair gets proactive about Force 3 defect.

Corsair's Force 3 SSDs are fast – so fast that they left the production plant before Corsair could catch a show-stopping defect that means that all the 120GB drives out there in the wild must now all return home.

Below is the statement we received from Corsair:

Over the past several days, we have analyzed issues associated with the stability of our recently released 120GB Force Series 3 SSD (Corsair part number CSSD-F120GB3-BK). Our review has identified that a significant percentage of these drive do not operate to specification. The solution will require changes to both the SSD firmware and the hardware components of the SSD itself.

We’ve worked closely with our partners to determine a root cause but there is no single issue at fault.  I’m sure you’ll have questions about how this could happen but we can only say that our production test did not catch this combination of issues and we have implemented multiple corrective actions, involving both firmware and hardware, and are confident we have resolved all currently known issues.

This is our fault, our production tests didn’t catch the issue before the drives were shipped to the consumer and we take full responsibility for our products, which is why we’re asking for them to be returned and will be picking up return shipping.

For those affected, Corsair is directing everyone to its support forums where customers can arrange for their free return.

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Top Comments
  • 29 Hide
    apache_lives , June 8, 2011 10:10 AM
    bad product, good Company :) 

    good on you Corsair

    if only other companies were like this...
  • 15 Hide
    goatsetung , June 8, 2011 10:22 AM
    Well darn.... I have one of those. Still, good thing they acknowledge the problem.
Other Comments
  • 29 Hide
    apache_lives , June 8, 2011 10:10 AM
    bad product, good Company :) 

    good on you Corsair

    if only other companies were like this...
  • -7 Hide
    Murissokah , June 8, 2011 10:19 AM
    Too bad, was looking foward to buy one of those.
  • 15 Hide
    goatsetung , June 8, 2011 10:22 AM
    Well darn.... I have one of those. Still, good thing they acknowledge the problem.
  • 1 Hide
    NuclearShadow , June 8, 2011 10:23 AM
    I guess its sort of lucky that I did not purchase on yet as I have been planning to but never got around to it. Exactly the size I wished to purchase too. Corsair still has my respect and I will still be making said purchase in the near future.
  • 7 Hide
    more_questions , June 8, 2011 10:31 AM
    "This is our fault." Now that is refreshing. OCZ is having massive problems with their SandForce 2000-based drives and have opened several stickies in the forum asking owners to test and reinstall with other tests trying desperately to make the product work. They say the issue Corsair has doesn't affect OCZ drives because OCZ is special. Just visit the OCZ forum and look at all the threads reporting problems (before OCZ deletes them).

    The problem here is beta testing. OCZ has a tight knit club of "elite" technically inclined fellows who beta test the products and participate in the "elite" forum. This group continually fails to test properly.
  • 2 Hide
    ironmb , June 8, 2011 10:48 AM
    OCZ doesn't admit to their faulty vertex 2... thats why i go with Intel ssd's. Intel extended their warranties on their SSD's.. for performance and reliability.. intel gets my money.
  • -1 Hide
    aznguy0028 , June 8, 2011 10:51 AM
    NuclearShadowI guess its sort of lucky that I did not purchase on yet as I have been planning to but never got around to it. Exactly the size I wished to purchase too. Corsair still has my respect and I will still be making said purchase in the near future.

    Same here, I was bout to pick one up but luckily, decided to wait a few days to see the reviews. Thank god I did because everyone was reporting errors. If the new wave of reviews are good, I'm gonna hop on board with this ssd, i love corsair
  • -1 Hide
    joytech22 , June 8, 2011 11:05 AM
    ironmbOCZ doesn't admit to their faulty vertex 2... thats why i go with Intel ssd's


    Oh... I just replaced my Corsair X128 because it failed, now I'm hearing the Vertex 2 is faulty? I just got one of those!
  • 7 Hide
    Graham_71 , June 8, 2011 11:31 AM
    If it were NVIDIA they would have kept it quiet and we wouldn't hear about it unless there's a class action lawsuit brought against them !


    Good to see there are some honest companies around.
  • -1 Hide
    RazberyBandit , June 8, 2011 11:52 AM
    Marcus, your article title doesn't match the product. It's a 120GB drive, not a 128GB one.
  • 0 Hide
    nebun , June 8, 2011 12:15 PM
    now how many of you are wondering....how am i going to fully delete all the porn...wait i can't, lol
  • 0 Hide
    nebun , June 8, 2011 12:16 PM
    maybe it's time to pull out that good old hdd
  • -1 Hide
    fantasticles , June 8, 2011 12:31 PM
    Does this apply to all the Corsair Force 3 120gb SSDs or only a certain number of them?

    They said it was the Corsair part number CSSD-F120GB3-BK though I don't know if all of them are or just like a specific patch.
  • -1 Hide
    aznguy0028 , June 8, 2011 12:50 PM
    FantasticlesDoes this apply to all the Corsair Force 3 120gb SSDs or only a certain number of them?They said it was the Corsair part number CSSD-F120GB3-BK though I don't know if all of them are or just like a specific patch.

    "CSSD-F60GBG3-BK, CSSD-F240GBG3-BK, and Force GT are NOT affected by this issue." -Corsair's reply

    only the 120gb version is affected. if u got the 60 or 240, ur good.

    http://forum.corsair.com/v3/showthread.php?t=95825
  • -1 Hide
    rantoc , June 8, 2011 1:13 PM
    nebunnow how many of you are wondering....how am i going to fully delete all the porn...wait i can't, lol


    Actually you can, altho not a secure wipe the trim will clean up the data pretty well...
  • -4 Hide
    drwho1 , June 8, 2011 1:50 PM
    SSD's are overpriced no matter which brand, this article just game me another reason to wait for prices to drop (TRULY DROP) and now for them to resolve all the issues that people are complaining about.
  • 7 Hide
    macewrox , June 8, 2011 1:55 PM
    Corsair: Ah crap we effed up. My bad.

    OCZ: You obviously screwed something up. Here's a massive ten page forum to solve your own problems.
  • 0 Hide
    Cheeno76 , June 8, 2011 2:06 PM
    Just echoing the sentiments of alot of the posters here, I'm rapidly becoming a Corsair fan. Not many companies act as honestly and admirably as they do. I've just bought Corsair products for the first time in my latest PC build and I will continue to do so in the future.
  • -1 Hide
    timinator , June 8, 2011 2:19 PM
    Way to step up and take your lumps like a respectable company Corsair. I've been using their memory products for many many years. The few times I have ever had to deal with them has always been a trouble-free experience with fast turnaround times for replacements. Once it wasn't even their products fault but they offered to replace anyway. Good company, good policy.

    @more_questions: I really don't think beta testing was to blame. Look at the trouble Intel had with their earlier SSD products. The technology is not perfect yet, expect issues. At least this company is honest enough about it and pick up shipping to boot.
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