Dell Fined $30,000 for Taiwanese Pricing Errors
Dell's 'fine' deals turned out to be costly for the PC maker.
In the last month, Dell has faced increasing scrutiny over its apparent price errors on its Taiwanese online retail site.
After being ordered by the Taiwan government to honor purchases for the erroneously priced 19-inch LCD monitor for $15, Dell followed up with a few more pricing errors, leading consumer protection bodies to step in.
Taiwan's Consumer Protection Commission has given a fine to Dell of NT$1,000,000, or just over $30,000 USD.
Now Dell is faced with either paying the fine or going back to honor all the original orders at the erroneously lower prices. While the logical thing for Dell to do is to take the less costly of two avenues, it'll be interested to see if Dell's pride will have anything to do with its next step.

I guess they have one open right now!
Seriously though they should have been fined hire. If this was a first time offense no biggie but Dell has continuously made these so called, "errors" of the years, they knew about them, and did nothing to correct them from continuing to happen. They knew it would keep people coming to their site to look for more is my thought. Basically false advertising/bait and switch.
Looks like their typos cost more than those in many articles here
cheap shot
I guess they have one open right now!
If I am lucky, I will have an OEM QX9300 for my laptop coming next week that I paid only $500 for (they typically go for around $1200)
According to news, the Taiwan's Consumer Protection Commission (TCPC) has asked Dell to fix the mistake by providing the monitors with 40% off from the lowest sale price... and then wen t up to 25% off from the lowerest sale price... but Dell refused and only want to give out some discount coupons instead... that is why the TCPC fined Dell. In the news... the head of TCPC in Taipei said.. if Dell still refuse to fix the problem in a reasonable way, this fine can be as much as a daily fine.
GEEZ 30k is pennies to Dell... Why even bother.
sorry about the wrong information.....>_
Long story short, they tried to tell me they didn't have those cards advertised at $99, those were $199 cards. Luckily for me, my brother still had his.. They "found" my card and sold it to me for $99. In the end, they lost a customer.
Companies need to honor price mistakes, even if it costs them allot.
"Dear Customer,
I am sorry to inform you that Dell has canceled your recent order for the Vizio 32” LCD HDTV due to a pricing error. The price shown was incorrect, and was far below the correct price for that product. As indicated on our web site, as well as in our catalogs and other advertisements, Dell reserves the right to cancel orders resulting from pricing errors. Because of the large difference in price, we have not reinstated your order, but we invite you to visit dell.com to re-order at the correct price.
We value our relationship with you, and we sincerely regret this error and the resulting inconvenience. Please be assured that we are working hard to prevent errors such as this one, and to improve your overall customer experience with us.
Sincerely,
The Dell Customer Care Team
"
I'd like to know where my justice is? Looks like the Taiwan government knows how to take care of their citizens...
Dear ************,
Thank you for your recent order for the Canon PowerShot SD1200 Camera. Unfortunately, there was a pricing error on your order; as a result your order was cancelled. We apologize for any inconvenience this may have caused.
If you would like to purchase this Canon PowerShot SD1200 Camera at the advertised price of $165, please visit www.dell.com starting July 30th 2009 through August 8th 2009. Add the coupon code below to your order when you check out to receive the camera at the discounted price of $165.00 before tax and shipping.
Your Coupon Code is: *************
We truly value our relationship and reputation with our customers. Please be assured that we are working hard to avoid this type of inconvenience in the future.
With the recent price drops and hardware selection improvements... Dell is slowly getting better imo.
It's not taken care of enough. I say force dell to fulfill every single order.
Here is the detail blog about it --> http://ficforlife.com/2008/10/bhinneka-tidak-bertanggung-jawab-2.html.
Ok I thing I just copy paste this text in some place before I hit the submit button.