Jim Keller's Tenstorrent is downgrading Blackhole p150 cards from 140 to 120 tensor cores via firmware update — will ship cards with 120 tensor cores going forward, company claims existing users should expect 1-2% performance drop

Tenstorrent Blackhole
(Image credit: TensTorrent)

Unlike many startups producing nothing but vaporware, Jim Keller's TensTorrent has actually delivered impressive-looking RISC-V AI accelerators, but there could be some trouble brewing. Starting with firmware version 19.5.0, the firm has now chopped the tensor core count on Blackhole p150 cards from 140 to 120, affecting both new cards and existing units already in customers' hands.

The news was apparently communicated to customers via email, with the same wording present on the firmware update's GitHub page. Tenstorrent isn't elaborating on why the change was made, leaving existing and potential buyers scratching their heads. The quote follows:

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Bruno Ferreira
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Bruno Ferreira is a contributing writer for Tom's Hardware. He has decades of experience with PC hardware and assorted sundries, alongside a career as a developer. He's obsessed with detail and has a tendency to ramble on the topics he loves. When not doing that, he's usually playing games, or at live music shows and festivals.

  • hotaru251
    this sounds like a lawsuit in waiting.

    If you paid for a 140core one and they force you to downgrade you no longer getting what you paid for and them purposefully cutting down your hardware via firmware w/o compensation seems a slippery slope.
    Reply
  • ezst036
    This is why I think my next rounds of upgrade in the future need to have mandatory OpenCORE, or Linux BIOS, or whatever open source firmware. Or I am not buying.

    None of these companies can be trusted. Even the relatively small guys like Tenstorrent. What a bunch of dishonest crooks.

    Open drivers, open firmware. Or BUST! We as consumers deserve to have a fully open stack from top to bottom to help serve as a bulwark against chicanery. All these companies can go pound sand.
    Reply
  • DS426
    Goodness sakes, why can't these companies just communicate the "why"? The lack of transparency definitely destroys trust, not to mention just being highly uncourteous.
    Reply
  • thestryker
    The fact that they're citing 1-2% performance loss would indicate something is bottlenecking the existing design. I'd be surprised if they were spinning up new silicon this late in the hardware cycle so it does leave lots of questions. I've seen some hypothesis that this is potentially related to power consumption/cooling. Regardless there should be some sort of indicator as to why it's being done in the first place.
    Reply
  • Forge64
    Always a great idea, making changes to a product after shipping, and then I always like to really make the users comfortable by dictating changes to them, and telling them "stop asking questions, it's going to be great" when they pester me with concerns.

    Just 10/10 handling all around. No notes.
    Reply
  • bit_user
    hotaru251 said:
    If you paid for a 140core one and they force you to downgrade you no longer getting what you paid for and them purposefully cutting down your hardware via firmware w/o compensation seems a slippery slope.
    The claim of only 1-2% performance loss is interesting. I wonder if they increased clock speeds to compensate, or if there was some other performance-robbing quick or bug workaround that the new update avoids.

    Companies usually have weasel words in their specifications, along the lines of: "specifications subject to change without notice"

    That won't necessarily hold up in court, but if the performance drop really is just 1-2%, then it seems not worth pursuing (and maybe a judge would throw it out, if they tried).
    Reply
  • bit_user
    ezst036 said:
    This is why I think my next rounds of upgrade in the future need to have mandatory OpenCORE, or Linux BIOS, or whatever open source firmware. Or I am not buying.

    None of these companies can be trusted. Even the relatively small guys like Tenstorrent. What a bunch of dishonest crooks.

    Open drivers, open firmware. Or BUST! We as consumers deserve to have a fully open stack from top to bottom to help serve as a bulwark against chicanery. All these companies can go pound sand.
    Okay, so then the last CPU you can buy is a POWER 9, from 7 years ago, and the last GPU is.... I don't even know!https://www.raptorcs.com/content/TL2WK2/intro.html
    Seriously, all modern CPUs, GPUs, network cards, motherboard chipsets, SSDs, HDDs, USB hubs, keyboard, mice, etc. have firmware blobs. There just doesn't seem to be a big enough market demanding completely open firmware.
    Reply
  • bit_user
    Forge64 said:
    Always a great idea, making changes to a product after shipping,
    Yeah, like when Intel disabled TSX/HLE on Skylake+ CPUs, where it had been working fine (except for side-channel vulnerabilities).
    Reply