Apple Tops In Technical Support
Cupertino (CA) - Apple in number one in technical support, according to the Consumer Reports magazine. In a recently conducted survey, Apple placed first in both desktop and notebook technical support with scores of 83 and 81 percent respectively - which equates to "very satisfied" for consumers.
In the notebook category, Lenovo and Dell came in second and third with scores of 66 and 60 respectively while Dell and Gateway came in second and third in the desktop support category.
Read more ... News.com.
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Humphrey Cheung was a senior editor at Tom's Hardware, covering a range of topics on computing and consumer electronics. You can find more of his work in many major publications, including CNN and FOX, to name a few.