Raijintek Announces Pallas and Zelos CPU Coolers

As someone who has only recently got into the building my own PC thing, I would probably buy from an unknown because I don't have any loyalties with the "known" brands. (Not to mention the horrible experience I had with one of the "known" brands...)

Buying from an unknown brand can swing both ways when it comes to warranty. Companies can just pop up and disapear in an instant leaving you with a product with out support.Even reptuable companies have issues selling products due to warranty. There is a reason most peopl by Corsair AIO coolers over others. If you had to choose between a 5 year warranty crom Corsair, a 2 year warranty from NZXT or a laughable 1 year warranty from CoolerMaster brand name aside its a no brainer.

Warranties are worthless. For example, Crucial is a known brand. I bought one of the m4 SSDs. It fritzed out almost a year to the day. Having researched the problem online, I am not alone with this issue (after a certain number of writes, the drive has problems). It has a 3 year warranty, yet Crucial refused to replace or even repair the product despite my multiple attempts to get them to honor the warranty. They said since it works sporadically, that it is not defective. That I should just keep reinstalling Windows after every time the drive corrupts all the data. So, known companies, really, are just as reliable as the fly-by-night's in my opinion.

I'm not suggesting go out and buy some really unknown brand for something that really counts. You should use your common sense and read reviews and stress tests. For example, I would never buy an OCZ SSD despite their cheap prices and good performance because look at the failure rates! Yet many enthusiasts did, and many reputable hardware sites even recommended their products. And for a lot of consumers, it ended up being a very bad decision. (But then again look where my "go with a trusted company" decision got me.)

But for something relatively cheap like a CPU cooler or a fan where you can easily monitor its performance and replace it if needed, I don't think you should let biases keep you from considering a new brand. After all, every brand was new at one point. And competition is good for consumers. Just my opinion, of course! :)

12497877 said:

As someone who has only recently got into the building my own PC thing, I would probably buy from an unknown because I don't have any loyalties with the "known" brands. (Not to mention the horrible experience I had with one of the "known" brands...)

Buying from an unknown brand can swing both ways when it comes to warranty. Companies can just pop up and disapear in an instant leaving you with a product with out support.Even reptuable companies have issues selling products due to warranty. There is a reason most peopl by Corsair AIO coolers over others. If you had to choose between a 5 year warranty crom Corsair, a 2 year warranty from NZXT or a laughable 1 year warranty from CoolerMaster brand name aside its a no brainer.

On the matter of warranty I can say that NZXT is fairly nice, they send me a replacement fan for my phantom in a 5 minute support chat. and later when my case discolored by letting it in the sun too much replacement of the plastic panels also only cost me €10 outside of the warranty period. So they do seem pretty reasonable.

12498169 said:

Warranties are worthless. For example, Crucial is a known brand. I bought one of the m4 SSDs. It fritzed out almost a year to the day. Having researched the problem online, I am not alone with this issue (after a certain number of writes, the drive has problems). It has a 3 year warranty, yet Crucial refused to replace or even repair the product despite my multiple attempts to get them to honor the warranty. They said since it works sporadically, that it is not defective. That I should just keep reinstalling Windows after every time the drive corrupts all the data. So, known companies, really, are just as reliable as the fly-by-night's in my opinion.

I'm not suggesting go out and buy some really unknown brand for something that really counts. You should use your common sense and read reviews and stress tests. For example, I would never buy an OCZ SSD despite their cheap prices and good performance because look at the failure rates! Yet many enthusiasts did, and many reputable hardware sites even recommended their products. And for a lot of consumers, it ended up being a very bad decision. (But then again look where my "go with a trusted company" decision got me.)

But for something relatively cheap like a CPU cooler or a fan where you can easily monitor its performance and replace it if needed, I don't think you should let biases keep you from considering a new brand. After all, every brand was new at one point. And competition is good for consumers. Just my opinion, of course! :)

I hope this won't happen to my crucial m4, but if it does at least I have the store that gave me the 3 year warranty to still possibly honor the warranty even if the manufacturer doesn't. At least on the matter of harddrives/ssd's I know hitachi where my external hard drive showed similar problems was pretty fast on just sending a replacement, I even doubt if they actually looked at the thing.

12496318 said:

To be honest, I shrug in confusion every time I read news about new CPU coolers from companies I never heard of. Most enthusiasts will buy from known brands - Cooler Master, Corsair, NZXT, whatever. Non-enthusiasts won't change their CPU cooler at all. Can some explain to me why so many companies think it's such a good idea to produce this kind of stuff? (I'm a PC gamer, and am not complaining - more competition, healthier market, but I genuinely can't comprehend this.)

First, if they can get their products into the hands of reviewers and on sites like Toms Hardware, then they get recognition.If people see the product and it gets good reviews, then it gets bought. Brand loyalty is nice and all, but I'll jump ship if something better comes along, with regard to price and performance. I think EVGA and Nvidia are awesome, I really do. I've had a ton of great experiences with EVGA customer service. That being said, when the R9 290 came out, I bought it right then and there. It was just a better card for the money.

With regard specifically to these CPU coolers, I don't think you fully comprehend what they're all about. There are VERY few 140mm fan CPU coolers that will take up the same vertical space or less than with Raijintek is offering here. Cooler Master has their GeminII, which I have in my HTPC. Go out there and try to find a fan with a 140mm cooler, six heat pipes, and 68mm height. Then tell me about there being "too many" better, more established options.

There is absolutely nothing wrong in competition... I don't like parallel heatsinks coz I think they screw with the airflow, and spew heat on parts that don't need that.

Nice and dandy but... when is this stuff coming to N.A.?