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ISP Sends Customer a Spare Router for His Cat to Nap On

Chances are, if you've got a cat, you know how weird they can be. You also probably know that they have an obsession with electronics and will sit on keyboards, consoles, and anything else with a power button. There isn't really much you can do to stop them, as cats generally tend to do whatever they like, whenever they like; and sitting on warm, cozy electronics seems to be pretty high on their list of likes. However, one ISP in the UK did manage to come up with a solution for a customer whose cat wouldn't stay off his router.

Reddit user Pope_friction recently revealed that a tongue-in-cheek complaint posted to his ISP's community discussion boards yielded an unexpected response.

"I'm having a problem with my router," the post began. "The problem is the router is apparently very attractive to my cat. She sleeps on top of it for most of the day and frequently knocks the aerial about, taking my wireless network down. She stays in the position shown above for hours, with the top of her head against the top of the router, as if she's interfacing with it somehow.

"I'm sick of my internet going down all the time due to this - is there a fix? I was thinking perhaps Be could send me a decoy router, then I could hide the real one somewhere else. I'm not sure if she could tell the difference."

Pope_friction included the following image with his post:

Not too long after, his ISP, Be Broadband, got in touch with him. The customer service rep said they had seen his post on the forums, confirmed that the issue was a common problem and agreed to help:

"We decided to send you a decoy router as you requested, however we will need some proof that the cat in the picture is a real one. Can you please send us more cute pictures of the aggressor?" they asked.

Be sent him a new router for his cat to sit on and explained that the best way to figure out her 'favorite' would be to plug both in and then attach the DSL cable to the one she doesn't sit on. The ISP added that if he ever decided to discontinue his service with the company, they would need the decoy router back and he'd have to appeal to his new ISP for help on the issue. 


"It is not a problem if the router have cat food properties, as (as we stated in the beginning) this is ongoing issue, so we might be able to re-use the router for the same purpose," Be said.

The best part? The new router was apparently nicer than the old one.

Follow @JaneMcEntegart on Twitter.

*Image credit: Pope_friction

  • applegetsmelaid
    This article just made my day ;-)
    Reply
  • Mount router on wall. end of (no) story
    Reply
  • scook9
    If he had just kept his CRT monitor this would have never been a problem.....Cats love CRT monitors haah
    Reply
  • blazorthon
    This just in: Epidemic of cats stealing routers. Be careful, they may be more important than tuna once the cats figure out how to plug in the routers.
    Reply
  • blazorthon
    scook9If he had just kept his CRT monitor this would have never been a problem.....Cats love CRT monitors haah
    Yes, but CRTs are unhealthy.
    Reply
  • mcd023
    I wonder if the cat was surfing the web or playing games online using the Network-Brain interface chip built into his skull.
    Reply
  • jonathan1683
    my cat use to always sleep on my router. Didnt need a spare one though? lol
    Reply
  • soccerdocks
    Just get rid of that ugly cat.
    Reply
  • CaedenV
    "Dear Logitech,
    I have a 10mo old son who loves typing on your keyboards, could you please...."
    Reply
  • COLGeek
    Maybe the attraction is to the CAT5 going into the router............... Terrible, I know, and not very funny at that. Sorry.
    Reply